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Client Support Representative Jobs in Nebraska (NOW HIRING)

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Advisor Group

Client Support Specialist

La Vista, NE · On-site

$45K - $48K/yr

Current Employees and Contractors Apply Here Osaic Careers Customer Service Opportunity in Financial Services Client Support Representative Location(s): La Vista:12325 Port Grace Blvd, La Vista, NE ...

Osaic

Client Support Specialist

La Vista, NE · Hybrid

$45K - $48K/yr

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Client Support Representative Location(s): La Vista:12325 Port Grace Blvd, La Vista, NE ...

Osaic

Advisor Support Representative

La Vista, NE · Hybrid

$53K - $55K/yr

... Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista ... Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

Osaic

Advisor Support Representative

La Vista, NE · Hybrid

$45K - $55K/yr

... Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ... Service Representative, Back Office Operations Equal Opportunity Employer Osaic is an equal ...

Osaic

Advisor Support Representative

La Vista, NE · Hybrid

$45K - $55K/yr

... Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ... Service Representative, Back Office Operations Equal Opportunity Employer Osaic is an equal ...

Osaic

Advisor Support Representative

La Vista, NE · Hybrid

$53K - $55K/yr

... Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ... Service Representative, Back Office Operations Equal Opportunity Employer Osaic is an equal ...

Epitec

Client Operations Support Rep IV

Omaha, NE · On-site

$21/hr

As a Fraud & Dispute Associate, you will provide support to Client clients' card portfolio chargeback programs (debit, credit, prepaid). You will investigate claims, compare multiple avenues of ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Technical Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Osaic

Advisor Support Representative

La Vista, NE · Hybrid

$45K - $55K/yr

... Representative New Graduates Will Be Considered Location(s): La Vista:12325 Port Grace Blvd, La ... Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

EMS, Inc.

Technical Support Representative

Omaha, NE

As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat ... Must be able to maintain a strong relationship and communication between EMS and client on account ...

EMS Inc.

Technical Support Representative

Omaha, NE · On-site

As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat ... Must be able to maintain a strong relationship and communication between EMS and client on account ...

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Client Support Representative information

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How much do client support representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client support representative in Nebraska is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

What jobs pay 4000 a week without a degree?

A Client Support Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or specialized freelance work can reach or exceed this amount without a degree. These roles often require strong communication skills, experience, or certifications rather than formal education and may involve commission or performance-based pay structures.

What does a client support representative do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

How can I make 2000 a week working from home?

A Client Support Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing earnings may involve handling high-volume or specialized accounts, working overtime, or taking on multiple clients, depending on the company's pay structure and workload. Building expertise in customer service tools and maintaining consistent performance can also contribute to higher income levels.

How does a Client Support Representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.

What's a good job for overthinkers?

A Client Support Representative role can suit overthinkers because it involves clear communication, problem-solving, and attention to detail. The job often requires active listening, patience, and familiarity with customer service tools, making it suitable for those who analyze situations carefully.
What are popular job titles related to Client Support Representative jobs in NE? For Client Support Representative jobs in NE, the most frequently searched job titles are:
Client Support Representative jobs near you
Infographic showing various Client Support Representative job openings in Nebraska as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $37,026 per year, or $17.8 per hour.
Client Support Representative

Client Support Representative

Orion

Omaha, NE • On-site

$20.67 - $29.57/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 hours ago

Job description

About this Opportunity:
The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and follow-through. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products-such as Orion, Redtail, and OCIO-but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.
Location:
It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.
Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.
In this role, you'll get to:
  • Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
  • Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
  • Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
  • Maintain strong adherence to schedules and support queue coverage across required channels
  • Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
  • Strive for first-contact resolution while minimizing unnecessary transfers
  • Maintain clean, complete case documentation that meets internal quality and audit standards
  • Stay up to date on platform updates, release notes, required certifications, and internal learning content
  • Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
  • Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
  • Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
  • Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
  • Demonstrate first-contact resolution mindset and ownership of inquiries
  • Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
  • Escalate suspected product issues only after basic troubleshooting and documentation
  • Contribute to team improvement by identifying client trends or documentation gaps
  • Adhere to hybrid expectations and maintain a professional presence in all interactions

We're looking for talent who:
  • Has strong verbal and written communication skills in client interactions
  • Manages multiple tasks in a fast-paced environment with attention to detail
  • Navigates and explains technology
  • Has strong problem-solving, organizational, and time management skills
  • Has a minimum of a high school; bachelor's degree preferred
  • Preferably has prior customer service or technology support experience
  • Has less than one year of experience
  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1
#LI-Onsite
#LI-Hybrid
Recommended Skills:
Salary Range:
$20.67 - $29.57
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
About Us
At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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