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Client Success Jobs in San Ramon, CA (NOW HIRING)

Brainlabs

Client Partner

San Francisco, CA

$175K - $230K/yr

You deliver high quality client delivery and commercial success for Brainlabs. In this role you will: * Pitch and help win new clients in your area of sector/vertical expertise. * Help deliver ...

Jade Global

Client Delivery Director

San Jose, CA · Hybrid

Role Summary As a Client Delivery Leader, you will serve as the single point of accountability for delivery success across one or more key client accounts. You will manage service delivery execution ...

Jade Global

Client Delivery Director

San Jose, CA · On-site

Role Summary As a Client Delivery Leader, you will serve as the single point of accountability for delivery success across one or more key client accounts. You will manage service delivery execution ...

Cypress HCM

Client Solution Manager

San Francisco, CA · Hybrid

$30.96 - $38.70/hr

Drive new product adoption and partner technology integration to enable client success and efficiency * Collaborate with product teams to improve service offerings and campaign management tools and ...

Hive

Client Partnerships Manager

San Francisco, CA · On-site

$90K - $160K/yr

Lead the solution design, project delivery, and customer success of high profile enterprise client projects, in partnership with the executive team, in collaboration with engineering / product teams ...

Hive

Client Partnerships Manager

San Francisco, CA

$90K - $160K/yr

Lead the solution design, project delivery, and customer success of high profile enterprise client projects, in partnership with the executive team, in collaboration with engineering / product teams ...

SS&C

Client Services Analyst I

San Francisco, CA · Hybrid

Regardless of the platform you support, you'll be at the forefront of client success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge ...

Simbe Robotics

VP, Client Strategy

San Francisco, CA · On-site +1

$250K - $280K/yr

ROLE OVERVIEW Reports to: SVP Strategy & Client Success Location: US-based, Remote/Hybrid | Travel: ~25-30% domestic The VP, Client Strategy will serve as a senior strategy and commercial leader for ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in San Ramon, CA

Client Success information

See San Ramon, CA salary details

$36.3K

$92.8K

$156.5K

How much do client success jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client success in San Ramon, CA is $92,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make 2000 a week working from home?

A Client Success professional can earn $2,000 a week by managing multiple client accounts, providing high-quality support, and developing strong communication skills. Achieving this income often requires experience, a reliable internet connection, and proficiency with customer relationship management (CRM) tools. Consistent performance and expanding your client base are key to reaching this earning level.
What are the most commonly searched types of Client Success jobs in San Ramon, CA? The most popular types of Client Success jobs in San Ramon, CA are:
What job categories do people searching Client Success jobs in San Ramon, CA look for? The top searched job categories for Client Success jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Client Success jobs? Cities near San Ramon, CA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in San Ramon, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $92,826 per year, or $44.6 per hour.
Client Relations Associate

Client Relations Associate

Network Right

San Francisco, CA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

About This Job: 

We’re looking for an Client Relations Associate who is passionate about client experience, proactive support, and relationship building. This role will focus on managing a portfolio of clients, ensuring they receive white-glove service while driving satisfaction, retention, and long-term value.

You’ll be the face of our service delivery to your clients; connecting them to the right technical resources, keeping them informed, and advocating for their success. You’ll work closely with our Senior Client Relations Manager, who will support your onboarding and development.

What You’ll Do:

  • Own the relationship with an assigned book of clients, serving as their main point of contact.

  • Conduct regular check-ins to maintain alignment and satisfaction.

  • Proactively monitor service performance, ticket trends, and client engagement.

  • Collaborate with our technical team to ensure smooth service delivery and issue resolution.

  • Identify and surface upsell or growth opportunities to the Senior Client Relations Manager.

  • Manage the renewal process and support contract updates.

  • Assist in onboarding new clients and ensuring a smooth handoff to technical teams.

  • Maintain accurate notes, updates, and tasks within our documentation systems.

About You:

  • 2+ years of experience in Account Management, Client Success, or a client-facing role (preferably in tech, MSP, SaaS, or IT services).

  • College degree in communications, psychology, English, or related field preferred. 

  • Exceptional communication skills; clear, polished, and client-friendly.

  • Strong organizational habits and ability to manage multiple accounts at once.

  • A proactive, solution-oriented mindset.

  • Experience with tools like JIRA/ticketing systems is a plus.

  • Comfortable working independently in a fast-paced environment.

Benefits:

❤️‍🩹 Health Benefits

  • 100% covered health, dental and vision insurance for you, 50% for dependents

  • Paid Parental Leave

  • HSA/FSA eligibility 

  • Access to a variety of mental health programs

💸 Compensation, Rewards & Recognition

  • 401(k) + 4% company matching 

🌴 Balance

  • Flexible Time Off

📚 Learning & Development

  • Flexible certification and learning stipends and reimbursements

🤝 Culture

  • Biannual company retreats

  • Social events

  • Wellbeing events and programs

➕ Extras

  • Home internet and mobile reimbursement

  • Monthly meal stipend

  • Commuter benefits 

  • Onsite meals and snacks

  • Dog-friendly office

Interview Plan

  • Round 1

    • Phone call with recruiter

  • Round 2

    • 45 min zoom call with hiring manager

  • Round 3

    • 45 min with Service Manager

  • Final Round

    • Mock Client Activity

Commitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.

Compensation Range: $65K - $75K