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Client Success Jobs in Portland, OR (NOW HIRING)

Franklin Electric

Customer Success Manager

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

$53K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Empower Success: Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative ...

UL Solutions

Customer Success Executive

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

New

UL Solutions

Customer Success Executive

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

New

Franklin Electric Co.

Customer Success Manager

Canby, OR · On-site

$80 - $100/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

UL Solutions

Customer Success Executive

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

New

TransPerfect

Junior TechOps Consultant

Portland, OR · On-site

Overview Join a collaborative team at TransPerfect, where innovation meets client success. As a Junior TechOps Consultant, you'll play a vital role in supporting the delivery of our flagship ...

Franklin Electric

Customer Success Specialist

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Specialist Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Jim Watson Description Join Franklin Electric on our mission to ...

Franklin Electric

Customer Success Specialist

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Specialist Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Jim Watson Description Join Franklin Electric on our mission to ...

Epiq

eDiscovery Client Services Manager

Beaverton, OR · Remote

$130K - $145K/yr

Accountable for the overall success of the Client Services team and customer satisfaction * Serves as the primary liaison with key client representatives and owns the service delivery relationship ...

Entrada Ventures

Customer Success Manager

Portland, OR · On-site

$110 - $160/hr

  • Medical

  • Dental

  • Vision

  • PTO

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

New

Propheticsoftware

Customer Success Manager

Portland, OR · On-site

$110 - $150/hr

  • Medical

  • Dental

  • Vision

  • PTO

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

New

Kobie Marketing

Director, Client Services

Portland, OR · Remote

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

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Showing results 41-60

All JobsClient Success JobsClient Success Jobs in Portland, OR

Client Success information

See Portland, OR salary details

$34.5K

$88.1K

$148.5K

How much do client success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success in Portland, OR is $88,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $105,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Portland, OR?

The most popular types of Client Success jobs in Portland, OR are:

What are popular job titles related to Client Success jobs in Portland, OR?

For Client Success jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Portland, OR look for?

The top searched job categories for Client Success jobs in Portland, OR are:

What cities near Portland, OR are hiring for Client Success jobs?

Cities near Portland, OR with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $88,090 per year, or $42.4 per hour.

Customer Success Manager

Franklin Electric

Canby, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Customer Success Manager
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Canby
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
  • Develop and champion the mission, vision and strategy of Customer Success and therein support the team to create and achieve key objectives, action plans, and timetables
  • Identify, measure and monitor key performance indicators against strategic goals, trends and best practices
  • Perform as a chief VOC officer, aligning customer expectation to internal business best practices
  • Lead, coach and further develop Customer Success talent

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:
  • Requires 5+ years of related professional experience.
  • Demands a Bachelor's degree in business or related fields.
  • Requires managing the entire employee lifecycle and team performance.
  • Demands advanced communication skills for internal and external groups.

Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

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