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Client Success Jobs in Connecticut (NOW HIRING)

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process ...

Success in this position requires the ability to build trusted executive-level relationships, champion the voice of the client across the organization, leverage client insights to help shape product ...

Success in this position requires the ability to build trusted executive-level relationships, champion the voice of the client across the organization, leverage client insights to help shape product ...

The Role The Client Success Manager oversees a group of clients with varying needs and hours. This role is responsible for partnering with clients, families, and medical professionals to design ...

The Role The Client Success Manager oversees a group of clients with varying needs and hours. This role is responsible for partnering with clients, families, and medical professionals to design ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

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Showing results 1-20

Client Success information

See Connecticut salary details

$30.9K

$79K

$133.2K

How much do client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success in Connecticut is $79,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Connecticut?

The most popular types of Client Success jobs in Connecticut are:

What are popular job titles related to Client Success jobs in Connecticut?

For Client Success jobs in Connecticut, the most frequently searched job titles are:

What cities in Connecticut are hiring for Client Success jobs?

Cities in Connecticut with the most Client Success job openings:

Infographic showing various Client Success job openings in Connecticut as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $79,018 per year, or $38 per hour.

Client Success Associate

Realty Plans

Stamford, CT • On-site

$22/hr

Other

PTO

Re-posted 26 days ago


Job description

Client Success Associate

We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Schedule and manage field technicians (photographers)
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED (College Degree Preferred)
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Benefits/Perks
  • Competitive Compensation with Annual Pay Increases and Bonuses
  • Paid Time Off
  • Career Growth Opportunities
  • Weekly Team Building Lunches and Events

Compensation: $22.00 per hour

Who We Are

At the age of 17, Hicham Bensaoui moved from Morocco to the USA to follow his dream. He always had a passion for photography; what began as a hobby shooting landscape and portraits quickly turned into picking up work for fashion, weddings, and event photography. Soon after, he began his journey as a Real Estate Photographer, Videographer and Editor which quickly became his main focus. Hicham and his wife, Julia, realized there was a need in the real estate industry for consistent media quality and support. Fully committed, they put in long hours every day to grow the company and the team to what it has become today. We opened our doors in 2014 under the name CT Plans. Our name changed to Realty Plans in 2022, but our core values have always stayed the same: quick turnaround, top quality, and a reliable support team to cater to the needs of our clients. We cover Residential, Commercial, Agent and Town services across the Northeast.

Work With Us

Join our team to help shape the future of real estate digital marketing tools. Our Core Values:

  • Real
  • Equal
  • Driven
  • Honest
  • Inspired
  • Purposeful