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Client Success Jobs in Bridgeport, CT (NOW HIRING)

Client Success Coordinator

Melville, NY · On-site

$9.0K - $13K/yr

POSITION SUMMARY The Client Success Coordinator (CSC) is on the Client Strategy Team and acts as the clients' advocate within Sourcepass. The CSC will work closely with other Sourcepass teams to ...

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process ...

Success in this position requires the ability to build trusted executive-level relationships, champion the voice of the client across the organization, leverage client insights to help shape product ...

Success in this position requires the ability to build trusted executive-level relationships, champion the voice of the client across the organization, leverage client insights to help shape product ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

About the RoleWe are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

About the Role We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Description: Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer ...

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Client Success information

See Bridgeport, CT salary details

$33.3K

$85K

$143.2K

How much do client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success in Bridgeport, CT is $84,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $101,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Bridgeport, CT?

The most popular types of Client Success jobs in Bridgeport, CT are:

What cities near Bridgeport, CT are hiring for Client Success jobs?

Cities near Bridgeport, CT with the most Client Success job openings:

Infographic showing various Client Success job openings in Bridgeport, CT as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $84,988 per year, or $40.9 per hour.

Client Success Coordinator

Sourcepass

Melville, NY • On-site

$9.0K - $13K/yr

Full-time

Re-posted 14 days ago


Job description

Description:

POSITION SUMMARY


The Client Success Coordinator (CSC) is on the Client Strategy Team and acts as the clients' advocate within Sourcepass. The CSC will work closely with other Sourcepass teams to quarterback client requests, manage client relationships, and help facilitate an experience that clients love.


RESPONSIBILITIES

  • Schedule, conduct, and participate in Client Touch Base Meetings
  • Prepare and deliver Client Business Reviews
  • Perform initial data collection, prepare and present Strategic Technology Assessments
  • Publish meeting notes for Client Touch Base Meetings, Business Reviews, and Strategic Technology Assessments
  • Build and maintain strong, long-lasting relationship with key client contacts
  • Assist with client interaction and facilitating value-add experiences
  • Collaborate with other Sourcepass functions to resolve client strategy inquiries
  • Perform documentation updates within internal Sourcepass business systems
  • Forecast and track key account metrics (e.g. quarterly revenue forecast and results)
  • Raise red flags with regards to at risk clients
Requirements:


  • 3+ years of work experience, working within a services business or as part of an internal IT department, preferably an MSP.
  • IT Knowledge (knowledge of workstations, firewalls, switches, servers, wireless access points, Azure, etc)
  • Strong Communication Skills– The CSC will act as a liaison between Sourcepass and their assigned clients. They will also coordinate with internal Sourcepass teams to facilitate client requests when serving as an escalation point. The CSC must have excellent written and verbal communication skills.
  • Relationship Management – The CSC will monitor and manage client satisfaction; along with being responsible for building and maintaining a strong relationship. The CSC will raise red flags with regards to at risk clients.
  • Time Management – The CSC will manage, prioritize and execute assigned client success tasks, initiatives, and tickets. The CSC will also be responsible for tracking their time.
  • Professional and Service Oriented – The CSC will serve as a primary point of contact and an advocate for the client.

This is a contractor position.