ZipRecruiter

Log In

1

Client Success Jobs in Norwalk, CT (NOW HIRING)

DeepIntent

Director, Client Success

New York, NY

$150K - $170K/yr

The Client Success team is responsible for providing excellent client service and managing all post sales activities from set up through post campaign performance reviews, while driving incremental ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

Dow Jones

Director, Client Success

New York, NY

The Client Success Group is a team of post-sale leaders responsible for ensuring the successful execution and long-term performance of Wall Street Journal Barron's Group custom content, events and ...

DeepIntent

Director, Client Success

New York, NY · On-site

$150K - $170K/yr

The Client Success team is responsible for providing excellent client service and managing all post sales activities from set up through post campaign performance reviews, while driving incremental ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

Arcesium LLC

Client Success Manager

New York, NY · On-site

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

VTS

Client Success Representative

New York, NY

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

Vistar Media

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery * QA creative files and digital assets for DOOH & Mobile campaigns.

Sourcepass

Client Success Coordinator

Melville, NY · On-site

$9.0K - $13K/yr

POSITION SUMMARY The Client Success Coordinator (CSC) is on the Client Strategy Team and acts as the clients' advocate within Sourcepass. The CSC will work closely with other Sourcepass teams to ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

WGSN

Client Success Coordinator

New York, NY · On-site

$53K - $65K/yr

The role We're looking for a Client Success Coordinator to join our team in North America and become an integral part of our Client Services function. This is an office-based role out of our New York ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

SeatGeek

Client Success Manager

New York, NY · On-site +1

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

SeatGeek

Client Success Manager

New York, NY · On-site

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

WGSN

Client Success Coordinator

New York, NY

$53K - $65K/yr

The role We're looking for a Client Success Coordinator to join our team in North America and become an integral part of our Client Services function. This is an on-site role out of our New York ...

Fooda

Client Success Associate

New York, NY · On-site

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Norwalk, CT

Client Success information

See Norwalk, CT salary details

$32.6K

$83.4K

$140.5K

How much do client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success in Norwalk, CT is $83,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Norwalk, CT?

The most popular types of Client Success jobs in Norwalk, CT are:

What job categories do people searching Client Success jobs in Norwalk, CT look for?

The top searched job categories for Client Success jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Client Success jobs?

Cities near Norwalk, CT with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Norwalk, CT as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $83,378 per year, or $40.1 per hour.

Director, Client Success

DeepIntent

New York, NY

$150K - $170K/yr

Full-time

Posted 4 days ago

Job description

What You'll Do:

DeepIntent is seeking an experienced Director, Client Success to join our Client Success team. The Client Success team is responsible for providing excellent client service and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. The Director, Client Success will oversee their own book of business and build relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Director, Client Success should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.

  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including optimizations, reporting, recommendations, etc.)
  • Manage, mentor and coach a pod of Client Success Managers
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service 
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide ongoing insights on campaign performance and post-campaign wrap-up analysis, as well as conduct client business reviews
  • Work closely with Sales and Strategy to identify ways to grow accounts and bring forth strategic recommendations 
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing
  • Work with Sales and Campaign Managers to ensure the accuracy of all IO related data

Who You Are: 

  • 8+ years of working experience in a Client Success role within the adtech, digital and/or programmatic industry 
  • You have a great passion for digital and an understanding of the digital advertising landscape; experience in healthcare is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment 
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills 
  • Able to critically think to solve problems and answer client ad hoc questions
  • Proficient with Word, Excel and PowerPoint 
  •  Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $150,000 - $170,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer an annualized bonus/commissions plan and competitive benefits as well as many other company offerings.

Apply