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Client Success Associate Jobs in Norwalk, CT (NOW HIRING)

Realty Plans

Client Success Associate

Stamford, CT

$22/hr

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

CreativeX

Client Success Associate

New York, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

CreativeX

Client Success Associate

New York, NY

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

Realty Plans

Client Success Associate

Stamford, CT

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday . Who we are looking for: * 3-5 years of experience in a Client Success ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

datafuelX Inc.

Partnership Success Associate

New York, NY · On-site +1

$60K - $70K/yr

Partnership Success Associate Location: Hybrid - New York City + Remote Reports to: Manager ... This is a great opportunity for someone eager to build hands-on experience in client success ...

Epsilon

Associate, Client Success

New York, NY

$56K - $84K/yr

Overview How You'll Make an Impact As an Associate Account Management on the digital media team ... You'll work on exciting projects that directly influence the success of client digital marketing ...

New

Versana

Client Success Operations Associate

New York, NY · On-site

$110K - $130K/yr

The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

Versana

Client Success Operations Associate

New York, NY · On-site

$110K - $130K/yr

The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

Business Insider

Client Success Manager

New York, NY

$80K - $90K/yr

This role reports directly to the Associate Director of Client Success and sits on the Revenue Strategy team. This position is based in our New York City HQ with an in-office presence of at least 2 ...

New

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Norwalk, CT

Client Success Associate information

See Norwalk, CT salary details

$18.6K

$53.2K

$93.4K

How much do client success associate jobs pay per year?

As of Jun 14, 2026, the average yearly pay for client success associate in Norwalk, CT is $53,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Norwalk, CT? The most popular types of Client Success jobs in Norwalk, CT are:
What are popular job titles related to Client Success Associate jobs in Norwalk, CT? For Client Success Associate jobs in Norwalk, CT, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Norwalk, CT look for? The top searched job categories for Client Success Associate jobs in Norwalk, CT are:
What cities near Norwalk, CT are hiring for Client Success Associate jobs? Cities near Norwalk, CT with the most Client Success Associate job openings:
Client Success Associate jobs near you

Client Success Associate

Realty Plans

Stamford, CT

$22/hr

Other

PTO

Posted 23 days ago

Job description

Client Success Associate

We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Schedule and manage field technicians (photographers)
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED (College Degree Preferred)
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Benefits/Perks
  • Competitive Compensation with Annual Pay Increases and Bonuses
  • Paid Time Off
  • Career Growth Opportunities
  • Weekly Team Building Lunches and Events

Compensation: $22.00 per hour

Who We Are

At the age of 17, Hicham Bensaoui moved from Morocco to the USA to follow his dream. He always had a passion for photography; what began as a hobby shooting landscape and portraits quickly turned into picking up work for fashion, weddings, and event photography. Soon after, he began his journey as a Real Estate Photographer, Videographer and Editor which quickly became his main focus. Hicham and his wife, Julia, realized there was a need in the real estate industry for consistent media quality and support. Fully committed, they put in long hours every day to grow the company and the team to what it has become today. We opened our doors in 2014 under the name CT Plans. Our name changed to Realty Plans in 2022, but our core values have always stayed the same: quick turnaround, top quality, and a reliable support team to cater to the needs of our clients. We cover Residential, Commercial, Agent and Town services across the Northeast.

Work With Us

Join our team to help shape the future of real estate digital marketing tools. Our Core Values:

  • Real
  • Equal
  • Driven
  • Honest
  • Inspired
  • Purposeful

Apply