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Client Success Associate Jobs in Norwalk, CT (NOW HIRING)

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Fooda

Client Success Associate

New York, NY · On-site

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

Fooda

Client Success Associate

New York, NY · On-site

$65K - $75K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

T-Mobile

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

... to client needs and best practices. The role also contributes to larger projects by providing inputs and managing the completion of final deliverables. Success is measured by the quality and ...

datafuelX Inc.

Partnership Success Associate

New York, NY · On-site +1

$60K - $70K/yr

Partnership Success Associate Location: Hybrid - New York City + Remote Reports to: Manager ... This is a great opportunity for someone eager to build hands-on experience in client success ...

Epsilon

Associate, Client Success

New York, NY · On-site

Overview As an Associate, Client Success, you will play a key role in supporting the coordination and management of client relationships across a dynamic portfolio of accounts. You will partner ...

DeepIntent

Client Success Manager

New York, NY

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with ... Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP ...

Business Insider

Client Success Manager

New York, NY · On-site

$80K - $90K/yr

This role reports directly to the Associate Director of Client Success and sits on the Revenue Strategy team. This position is based in our New York City HQ with an in-office presence of at least 2 ...

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with ... Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP ...

iCapital

Client Success Manager - Associate

New York, NY · On-site +1

$85K - $110K/yr

About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role ... Qualifications * 2-5 years of experience as a client success manager, managing client relationships ...

iCapital

Client Success Manager - Associate

New York, NY · On-site

$85K - $110K/yr

About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role ... Qualifications * 2-5 years of experience as a client success manager, managing client relationships ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Norwalk, CT

Client Success Associate information

See Norwalk, CT salary details

$18.6K

$53.2K

$93.4K

How much do client success associate jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success associate in Norwalk, CT is $53,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Norwalk, CT? The most popular types of Client Success jobs in Norwalk, CT are:
What job categories do people searching Client Success Associate jobs in Norwalk, CT look for? The top searched job categories for Client Success Associate jobs in Norwalk, CT are:
What cities near Norwalk, CT are hiring for Client Success Associate jobs? Cities near Norwalk, CT with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Norwalk, CT as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,191 per year, or $25.6 per hour.

Client Success Associate

Realty Plans

Stamford, CT • On-site

$22/hr

Full-time

PTO

Posted 28 days ago

Job description

Job Summary
We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 
Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Schedule and manage field technicians (photographers)
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED (College Degree Preferred)
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Benefits/Perks
  • Competitive Compensation with Annual Pay Increases and Bonuses
  • Paid Time Off
  • Career Growth Opportunities
  • Weekly Team Building Lunches and Events