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Client Success Associate Jobs in Hartford, CT (NOW HIRING)

Acxiom

Customer Success Manager - Adobe

Hartford, CT · On-site

Client Relationship Leader/Driver * Proven ability to work independently to understand client ... At Acxiom, our values begin with our associates, who are the single most important driver of our ...

New

KGR TAX & ACCOUNTING LLC

Be Seen First

Tax Associate

Southwick, MA · On-site

$40K - $70K/yr

Join our dynamic team as a Tax Associate and become a vital part of our commitment to delivering ... fuels client success! We value energetic professionals eager to grow their knowledge of tax ...

KGR TAX & ACCOUNTING LLC

Be Seen First

Tax Associate

Southwick, MA · On-site

$40K - $70K/yr

Join our dynamic team as a Tax Associate and become a vital part of our commitment to delivering ... fuels client success! We value energetic professionals eager to grow their knowledge of tax ...

StretchLab

Sales Associate

Canton, CT · On-site

$21/hr

Sales Associate | Fitness Sales | Customer Service | Membership Sales | StretchLab Canton Now ... Client Success * Wellness or Healthcare Successful candidates typically have: * Excellent ...

Core Ventures

Sales Associate

Canton, CT · On-site

$21/hr

Sales Associate | Fitness Sales | Customer Service | Membership Sales | StretchLab Canton Now ... Client Success * Wellness or Healthcare Successful candidates typically have: * Excellent ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Hartford, CT

Client Success Associate information

See Hartford, CT salary details

$18.7K

$53.5K

$93.8K

How much do client success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success associate in Hartford, CT is $53,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $66,100.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Hartford, CT?

The most popular types of Client Success jobs in Hartford, CT are:

What job categories do people searching Client Success Associate jobs in Hartford, CT look for?

The top searched job categories for Client Success Associate jobs in Hartford, CT are:

What cities near Hartford, CT are hiring for Client Success Associate jobs?

Cities near Hartford, CT with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Hartford, CT as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,433 per year, or $25.7 per hour.

Client Services Associate

StoneCastle Consulting

Glastonbury, CT • On-site

Other

Posted 2 days ago

New

Job description

Company Description StoneCastle Consulting is a professional services firm focused on helping clients achieve their financial and business objectives through tailored consulting solutions. The company is committed to delivering high-quality, detail-oriented support and building long-term relationships based on trust and transparency. Team members collaborate closely with clients to understand their unique needs and provide practical, results-driven recommendations. StoneCastle Consulting values integrity, accountability, and strong communication, creating an environment where professionals can grow their skills and contribute meaningfully to client success.
Role Description The Client Services Associate is a full-time, on-site role based in Glastonbury, CT. This role is responsible for serving as a primary point of contact for clients, responding to inquiries, and ensuring timely resolution of service requests. Day-to-day tasks include managing client accounts, preparing and maintaining documentation, coordinating with internal teams to address client needs, and supporting the delivery of financial and consulting services. The Client Services Associate will handle phone, email, and in-person communication, monitor client satisfaction, and proactively identify opportunities to enhance client experience. The role may also involve assisting with reporting, data entry, and process improvements to support efficient operations.
Qualifications
  • Strong Client Services and Customer Service skills, with a focus on building and maintaining professional relationships.
  • Experience in Customer Support and handling client inquiries across multiple channels.
  • Excellent Communication skills, including clear verbal and written communication.
  • Basic understanding of Finance or financial services concepts, with the ability to learn firm-specific processes.
  • Attention to detail, strong organizational skills, and the ability to manage multiple tasks and priorities.
  • Proficiency with common office software (e.g., Microsoft Office, email and CRM tools).
  • Ability to work collaboratively in an on-site team environment and maintain a professional demeanor with clients.
  • Preferred: Prior experience in a consulting, financial services, or professional services environment.
  • Preferred: Associate or bachelor’s degree in Business, Finance, Communications, or a related field, or equivalent practical experience.

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