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Client Success Associate Jobs in Hartford, CT (NOW HIRING)

RBC Capital Markets, LLC

Client Associate

Glastonbury, CT · On-site

$44K - $66K/yr

As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ...

Royal Bank of Canada

Client Associate

Glastonbury, CT · On-site

$44K - $66K/yr

As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ...

Pwc

SAP Program Manager- Senior Associate

Hartford, CT · On-site

$77K - $202K/yr

As a Senior Associate, you will focus on building meaningful client connections and learning how to ... Your ability to interpret data and inform insights will be crucial in driving client success and ...

Atrium

Graphic Designer - 404702

Hartford, CT · On-site

$35/hr

They foster a collaborative culture focused on professional development and client success. They ... Prepare a variety of high-quality, creative deliverables for internal Associates, following ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Hartford, CT

Client Success Associate information

See Hartford, CT salary details

$18.7K

$53.5K

$93.8K

How much do client success associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success associate in Hartford, CT is $53,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $66,100.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Hartford, CT?

The most popular types of Client Success jobs in Hartford, CT are:

What job categories do people searching Client Success Associate jobs in Hartford, CT look for?

The top searched job categories for Client Success Associate jobs in Hartford, CT are:

What cities near Hartford, CT are hiring for Client Success Associate jobs?

Cities near Hartford, CT with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Hartford, CT as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,433 per year, or $25.7 per hour.

Client Service Associate I

Thomaston Savings Bank

Thomaston, CT • On-site

Full-time

Posted 3 days ago

New

Job description

Thomaston Savings Bank is actively seeking individuals who share our passion for making a difference in the lives of our clients and communities. If you're a team player with a dedication to delivering exceptional service, a knack for finding creative solutions, and a commitment to giving back, we encourage you to explore our career opportunities. So, if you're ready to join a team that's making banking refreshingly different, we invite you to discover your future with Thomaston Savings Bank! 


Role

The Client Service Associate position is a dual purpose role which will require the employee to fulfill responsibilities of both a Head Teller and Client Service Representative. Typically, the CSA I role will primarily focus on Head Teller responsibilities, with time spent in each role determined by the needs of the branch and may vary. Interface with clients via telephone or in person, exhibiting a high level of customer service skills and effective communication skills, both written and verbal.

Major Duties and Responsibilities
Description

Supervises duties of tellers, as well as dual control functionality as applicable. Ensures that all tellers handle themselves in a businesslike/professional manner in handling client needs. Supervises teller staff to ensure proper policies and procedures are being followed with regard to teller function.

Responsible for completing daily branch balancing, processes vault transactions, and maintains accountability for vault reconcilement. Performs ATM balancing and replenishment, and balances coin machine. Coordinates cash shipment and delivery and orders the appropriate amount of cash for the branch in accordance with set cash limits. Is accountable for audits of individual teller cash drawers for monthly reporting. Balances cash drawer daily to assure accuracy in transactions and notifies supervisors regarding any differences immediately, in accordance with bank policy and procedure. Monitors and reports all cash differences to Branch Manager.

Provides efficient, accurate, and courteous client service. Performs a variety of transactions to service the client, including processing deposits, withdrawals, payments, check cashing, issues money orders/official checks, redeems savings bonds, and signs official checks up to signing authority. Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.

Opens and closes all types of new accounts and related products. Performs maintenance, assists clients with requests, complaints, troubleshoots and resolves internal and external inquires to client’s satisfaction. May perform Notary Public services and serves as a safe deposit box attendant.

Assists in coordinating staffing schedules in conjunction with branch management, responsible for in branch training of newly hired teller staff. Creates and sustains a clean, organized, pleasant work environment by maintaining a professional look appearance and attitude, positive outlook and behavior toward clients and co-workers.

Maintains current knowledge of the Bank’s products and services. Identifies cross sale opportunities and make referrals in line with established procedures. Reviews and observes performance of tellers as to their cross-selling techniques and coaches accordingly.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Promotes the Bank’s products and services and maintains active participation in various community events. Uses every client contact as an opportunity to advise clients about additional services and programs that benefit them.



Benefit Statement
  • Build a rewarding career with a Bank that invests in your success. Full-time opportunities offer a comprehensive benefits package that includes health insurance, paid time off, paid holidays, retirement savings with employer match, tuition reimbursement, long and short-term disability coverage, life insurance, wellness resources, and exclusive-employee banking benefits. Ready to take the next step? Apply today!
     
     


EOE, including disability/vets

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