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Client Success Associate Jobs in Hartford, CT (NOW HIRING)

Charles IT

Technical Solutions Architect

Middletown, CT · On-site

The TSA role works to ensure client success with Charles IT - by providing a technical voice to our ... Associate's degree or equivalent in a related field; and 5-8+ years related experience and/or ...

Charles IT

Technical Solutions Architect

Middletown, CT · On-site

The TSA role works to ensure client success with Charles IT - by providing a technical voice to our ... Associate's degree or equivalent in a related field; and 5-8+ years related experience and/or ...

Charles IT

Technical Solutions Architect

Middletown, CT · On-site

The TSA role works to ensure client success with Charles IT - by providing a technical voice to our ... Associate's degree or equivalent in a related field; and 5-8+ years related experience and/or ...

Gallagher

Client Manager

West Hartford, CT · On-site

We measure success based on retention and our renewal target is 95%. * You will resolve service ... Guide and support new hires and account associates * Complete internal professional development ...

NBT Bank

Relationship Banking Associate

Torrington, CT · On-site

$18.50 - $22.28/hr

Pay Range: $18.50 - $22.28 The role of the Relationship Banking Associate is to deliver high ... Community Involvement NBT believes community involvement fosters our success and the success of ...

NBT Bank

Relationship Banking Associate

Torrington, CT · On-site

$18.50 - $22.28/hr

Pay Range: $18.50 - $22.28 The role of the Relationship Banking Associate is to deliver high ... Community Involvement NBT believes community involvement fosters our success and the success of ...

CFS

Senior Audit Associate

Manchester, CT · On-site

$90K - $110K/yr

Supportive and highly respected partners who invest in their team's success Qualifications * 3-5 ... Strong communication, organizational, and client service skills About the Opportunity This is an ...

CFS

Senior Audit Associate

Vernon, CT · On-site

$80K - $110K/yr

Supportive and highly respected partners who invest in their team's success Qualifications * 3-5 ... Strong communication, organizational, and client service skills About the Opportunity This is an ...

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at ... Requirements * Associate's Degree in Psychology, Social Work, Counseling, or related field ...

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at ... Requirements * Associate's Degree in Psychology, Social Work, Counseling, or related field ...

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at ... Requirements * Associate's Degree in Psychology, Social Work, Counseling, or related field ...

Pearson

Advanced Associate, Customer Service

Hartford, CT · On-site

$14.75 - $20.25/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... * 2+ years of experience in client support, customer success, or operations. * Strong ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Hartford, CT

Client Success Associate information

See Hartford, CT salary details

$18.7K

$53.4K

$93.8K

How much do client success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success associate in Hartford, CT is $53,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $66,000.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Hartford, CT?

The most popular types of Client Success jobs in Hartford, CT are:

What job categories do people searching Client Success Associate jobs in Hartford, CT look for?

The top searched job categories for Client Success Associate jobs in Hartford, CT are:

What cities near Hartford, CT are hiring for Client Success Associate jobs?

Cities near Hartford, CT with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Hartford, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,433 per year, or $25.7 per hour.

Broker Application Manager

TicketNetwork

South Windsor, CT • On-site

Full-time

Retirement

Re-posted 13 days ago

Job description

Are you an ambitious, people-focused professional ready to kickstart your career in sales, client success, and business development? RCN Capital is looking for a Broker Application Manager to join our growing team and play a key role in helping our Broker partners succeed from day one.
This is more than just an entry-level job-it's your gateway into the fast-paced world of fintech, real estate lending, and client relationship management. If you're a natural communicator who loves solving problems, building relationships, and making an impact, we want to hear from you!
Why this role?
  • Real Impact from Day One - Be the first friendly face our new Broker partners meet and guide them through their very first loan submission.
  • Career Growth - Gain hands-on experience with Salesforce, CRM tools, product training, and cross-functional collaboration-skills that set you up for long-term success in sales and business development.
  • Travel & Networking - Represent RCN at industry conferences and broker training events, expanding your professional network.
  • Collaborative Culture - Work alongside supportive teammates across Technical Support, Software Development, and Partnership Management.

Responsibilities:
  • Onboard new Broker partners and guide them through submitting their first loan through our platform
  • Serve as the go-to point of contact for new Brokers, equipping them with the tools, training, and confidence to build a strong loan pipeline
  • Lead live product training sessions and walk clients through setup, usage, and early adoption
  • Track training completion and Broker progress in Salesforce to ensure accurate performance reporting
  • Maintain detailed records of client engagement and Broker milestones using CRM tools
  • Gather client feedback during onboarding to help shape product improvements and resources
  • Partner with internal teams, including Technical Support, Software Development, and Partnership Management, to continuously improve the Broker experience
  • Proactively identify friction points and recommend solutions for a seamless client journey
  • Represent RCN Capital at industry conferences and broker training groups
  • Support additional projects and initiatives as needed

Required Skills and Experience:
  • Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical users
  • Highly motivated with strong work ethic
  • Highly organized with strong attention to detail and ability to manage multiple onboarding timelines simultaneously
  • Strong problem-solving skills and a client-first mindset
  • High level of comfortability on the phone
  • Highly motivated with a strong work ethic
  • Adapts well to change and thrives in a fast-paced environment
  • 1-2 years of experience in a professional, client-focused role, specifically including phone work or cold calling
  • 1-2 years of experience in business development, sales, or similar roles
  • Proficient in MS Office, specifically Outlook, Word and Excel
  • Knowledge of software sales preferred
  • Background in sales support, technical support, or implementation roles preferred
  • 1-2 years of experience in the real estate lending, mortgage or banking industry preferred

Education Requirements:
  • Associate's degree in Business, Business, Communication, or a related field
  • Bachelor's degree in Business, Business, Communication, or a related field preferred

Work Schedule:
  • Full time
  • Monday-Friday, 9:00AM to 6:00PM
  • First 90-days are onsite for training
  • Hybrid schedule after - up to 3 days/week remote

We Offer:
  • Growth-oriented work environment
  • Training opportunities
  • Casual dress policy
  • Competitive benefits, including 401K
  • Many more perks!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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