ZipRecruiter

Log In

1

Client Success Manager Jobs in Bridgeport, CT (NOW HIRING)

Sourcepass

Client Success Manager

Melville, NY · On-site

POSITION SUMMARY As a Client Success Manager, you are our clients' advocate within Sourcepass. Clients will reach out to you for a number of different reasons; to purchase new IT equipment, to ...

New

Sourcepass

Client Success Manager

Melville, NY · Hybrid

POSITION SUMMARY As a Client Success Manager, you are our clients' advocate within Sourcepass. Clients will reach out to you for a number of different reasons; to purchase new IT equipment, to ...

New

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Acts as coach for Client Success Business Analysts, Client Success Managers, and Sr. Client Success Managers * Supports sales process through RFP/RFI responses and prospect calls. Job Location United ...

IQVIA

Associate Client Success Director

Greenwich, CT · Remote

Acts as coach for Client Success Business Analysts, Client Success Managers, and Sr. Client Success Managers * Supports sales process through RFP/RFI responses and prospect calls. Job Location United ...

The Difference Card

Be Seen First

Client Success Manager (Remote, NY Tri-State Area)

Greenwich, CT · Remote

$150K - $190K/yr

The goal of the Client Success Manager is to ensure the team: -is supported, coached and developed, so as to be a great place to work. -Delights our clients, through superior, extraordinary customer ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Bridgeport, CT

Client Success Manager information

See Bridgeport, CT salary details

$33.3K

$85K

$143.2K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in Bridgeport, CT is $84,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $101,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Bridgeport, CT?

The most popular types of Client Success jobs in Bridgeport, CT are:

What job categories do people searching Client Success Manager jobs in Bridgeport, CT look for?

The top searched job categories for Client Success Manager jobs in Bridgeport, CT are:

What cities near Bridgeport, CT are hiring for Client Success Manager jobs?

Cities near Bridgeport, CT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Bridgeport, CT as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $84,366 per year, or $40.6 per hour.

Client Success Manager

Sourcepass

Melville, NY • On-site

Full-time

Posted 2 days ago

New

Job description

Description:

ABOUT SOURCEPASS: 

Since Sourcepass was founded in 2020, we’ve been transforming how businesses experience IT. As a national managed service provider (MSP), we deliver far more than tech support. We help companies align their technology with their business goals, reduce risk, and unlock new levels of efficiency. Whether it’s a fast-growing startup or an established enterprise, Sourcepass provides the expertise, scalability, and human touch to help our clients thrive in a digital-first world. Sourcepass is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. 


POSITION SUMMARY 

As a Client Success Manager, you are our clients’ advocate within Sourcepass. Clients will reach out to you for a number of different reasons; to purchase new IT equipment, to escalate a service request, to discuss a new technology initiative within their organization, or to ask for a recommendation related to technology. In cases where you don’t know the answer, you’re the quarterback of the request, bringing in the right resources from within Sourcepass and ensuring the client receives the answers they need. Above all, you are managing the relationship with each of your clients and are working to ensure their experience with Sourcepass is a great one.  


This is a hybrid position that requires regular travel to client locations throughout the Connecticut and Massachusetts (CT/MA) region.


RESPONSIBILITIES

  • Assist clients with reaching the right team members within Sourcepass as part of incident management process.  
  • Develop strong relationship with key client contacts 
  • Execute on proactive client strategy activities, including annual technology assessments, development of IT budgets, tactical review calls, and staff surveys 
  • Internal quarterback for client escalations scaling across multiple departments 
  • Assist clients with management of vendor relationships, such as ISP services as part of office moves 
  • Address client questions with regards to ongoing invoicing 
  • Develop plans/scopes for the creation of client quotes, working in tandem with Solutions Engineering Team. 
  • Handle all training of clients as part of new client onboarding and changes of client point of contact 
  • Train clients on the use of core technologies, such as the Microsoft Office 365 Suite 
  • Raise red flags with regards to at risk clients 
  • Manage open opportunities and closing of opportunities working with client contacts 
  • Work with client contacts to develop referrals for new business 
Requirements:
  • Bachelor’s Degree or better from an accredited institution 
  • 5+ years of work experience within a technology services business or as part of an internal IT department 
  • Managed Service Provider (MSP) experience highly preferred 
  • Experience working with the Microsoft Office 365 suite of products

Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! 

#ZR