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Client Success Saas Jobs (NOW HIRING)

TechCollect

Client Success Lead

Rochester, MI · On-site

Requirements * 5+ years of experience in a SaaS client success or similar role. * Proven track record of converting trials to paying customers and driving customer retention. * Strong interpersonal ...

Stylitics

Client Success Manager

New York, NY · On-site

$93K - $105K/yr

About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and ... the B2B SaaS/E-commerce industry * Experience in creating customer Success Plans and building ...

Meridian

Client Success Manager

Atlanta, GA · On-site +1

We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic ... Experience working within SaaS, technology, utility, or electric cooperative industries. * Bachelor ...

Matador AI

Be Seen First

Client Success Manager

Gainesville, FL · On-site

$60K - $75K/yr

Experience with AI, SaaS, or automotive technology platforms. * Familiarity with CRM systems such ... What Success Looks Like * High client satisfaction and retention rates. * Strong platform adoption ...

ADRM Careers

Client Success Manager

Woburn, MA · On-site

$95K - $125K/yr

The Client Success Manager will work cross-functionally across Managed Services, Design ... demonstrating SaaS various platforms * Highly organized, detail-oriented, and proactive in ...

Origami Risk LLC

Client Success Manager

Atlanta, GA

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

Origami Risk LLC

Client Success Manager

Atlanta, GA

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

PaulHood

Client Success Manager

$50K - $65K/yr

To support our continued growth, we have completely modernized our business with technology and processes more akin to a SaaS company than a CPA firm. As a Client Success Manager , you'll serve as ...

NCS Credit

Director of Client Success

Cleveland, OH

Client Success FLSA Status: Exempt Job Summary: The Director of Client Success is a strategic and ... Experience within SaaS, fintech, B2B services, credit, construction, or risk management industries.

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

Prior Client Success, Account Management, or relationship-driven support experience in SaaS * Experience carrying a retention, renewal, or expansion number * Retail, POS, payments, or small-business ...

Oracle

Client Success Specialist II

Denver, CO · On-site

$30.19 - $50.72/hr

As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring SaaS revenue by finding win-win outcomes. Your primary focus will be on achieving high contract ...

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Showing results 1-20

All JobsClient Success Saas Jobs

Client Success Saas information

See salary details

$32.5K

$83.1K

$140K

How much do client success saas jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client success saas in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Saas vs Customer Support Specialist?

AspectClient Success SaasCustomer Support Specialist
CredentialsRelevant degrees, certifications in SaaS or customer successBasic technical or customer service training
Work EnvironmentProactive, strategic engagement with clients, SaaS platformsReactive support, troubleshooting, and issue resolution
Employer & IndustryTech companies, SaaS providersVarious industries, including tech, retail, telecom
Search & Comparison IntentUnderstanding strategic client management in SaaSResolving customer issues and technical support

While both roles involve working with clients, Client Success Saas focuses on proactive engagement and ensuring long-term satisfaction in a SaaS environment, whereas Customer Support Specialist primarily handles reactive troubleshooting and issue resolution.

What cities are hiring for Client Success Saas jobs? Cities with the most Client Success Saas job openings:
What states have the most Client Success Saas jobs? States with the most job openings for Client Success Saas jobs include:
What job categories do people searching Client Success Saas jobs look for? The top searched job categories for Client Success Saas jobs are:
Client Success Saas jobs near you
Infographic showing various Client Success Saas job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Associate Client Success Manager

Associate Client Success Manager

Digital Envoy, Inc

Peachtree Corners, GA • On-site

$40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Job Type
Full-time
Description
Digital Envoy (DE) has been the leader in IP geolocation and VPN intelligence for more than 25 years, serving customers across Streaming Media, AdTech, Cybersecurity, E-commerce, and Data Analytics. Our industry-leading solutions power organizations including Netflix, Hulu, The Trade Desk, PayPal, AWS, Apple, and many others.
Digital Envoy is seeking an Associate Customer Success Manager to help drive customer retention, adoption, and long-term success across a portfolio of small and mid-sized customers.
Reporting to the VP, Client Success, you will own a portfolio of customers, primarily Tier 4, and serve as their primary point of contact throughout the customer lifecycle. You'll partner closely with Senior Customer Success Managers, Sales, Product, Engineering, Marketing, Finance, and Legal to ensure customers receive exceptional service while identifying opportunities for growth and expansion.
This role is ideal for someone with 2-3 years of experience in Customer Success, Account Management, Client Services, or another customer-facing SaaS role who is looking to build a long-term career in Customer Success.
This position is based in Atlanta, GA, with an expectation to work from our office 2-3 days per week.
WHAT YOU'LL DO:
  • Manage a portfolio of customer accounts, primarily supporting customers with annual contract values under $40K.
  • Build strong customer relationships through proactive communication and regular business reviews.
  • Guide customers through onboarding, adoption, and ongoing success with Digital Envoy's products and services.
  • Partner with customers to understand their business objectives and help maximize the value they receive from our solutions.
  • Lead renewal conversations for your assigned accounts and identify opportunities for account growth, introducing Senior CSMs when strategic expansion opportunities arise.
  • Monitor customer health and engagement to proactively identify retention risks.
  • Coordinate with Product, Engineering, Support, Finance, and Legal to ensure timely resolution of customer requests.
  • Maintain accurate customer records, success plans, and account activities within Salesforce and Gainsight.
  • Partner with Senior Customer Success Managers on strategic customer initiatives and best practices.
  • Contribute to the continued improvement of Client Success processes and customer programs.

WHAT WE OFFER:
  • Competitive Salary & Bonus program
  • Medical, Dental and Vision
  • Paid Holidays & Unlimited PTO policy
  • 401(k) with employer contribution match
  • We value your input: make a real impact in a growing company!

At Digital Envoy, we are excited about building a diverse team and creating an inclusive environment where everyone can thrive. All employees must be authorized to work in the United States. Digital Envoy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Digital Envoy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Requirements
WHO YOU ARE:
  • Bachelor's degree preferred.
  • 2-3 years of experience in Customer Success, Account Management, Client Services, Customer Support, or another customer-facing role within a B2B SaaS or technology company.
  • Experience managing customer relationships throughout the customer lifecycle.
  • Strong communication, presentation, and relationship-building skills.
  • Highly organized with excellent time management and the ability to manage multiple priorities.
  • Customer-first mindset with a proactive, solution-oriented approach.
  • Comfortable collaborating across Sales, Product, Engineering, Marketing, Finance, and Legal teams.
  • Experience using Salesforce or another CRM platform; Gainsight experience is a plus.
  • Experience supporting SaaS renewals or subscription-based customers is preferred.
  • Familiarity with AdTech, Streaming, Cybersecurity, or Data technologies is a plus.

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