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Client Success Saas Jobs (NOW HIRING)

TechCollect

Client Success Lead

Rochester, MI · On-site

  • Medical

  • Retirement

  • PTO

Requirements * 5+ years of experience in a SaaS client success or similar role. * Proven track record of converting trials to paying customers and driving customer retention. * Strong interpersonal ...

TechCollect

Client Success Lead

Rochester, MI · On-site

  • Medical

  • Retirement

  • PTO

Requirements * 5+ years of experience in a SaaS client success or similar role. * Proven track record of converting trials to paying customers and driving customer retention. * Strong interpersonal ...

Neara

Director of Client Success

Manhattan, NY · On-site

$150 - $250/hr

What You Bring * 10+ years in Client Success or Account Management within a SaaS, Fintech, or professional services environment, including at least 3 years leading and managing a team. * Strong ...

ADRM Careers

Client Success Manager

Woburn, MA · On-site

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Client Success Manager will work cross-functionally across Managed Services, Design ... demonstrating SaaS various platforms * Highly organized, detail-oriented, and proactive in ...

Advanced Data Risk Management

Client Success Manager

$95K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Client Success Manager will work cross-functionally across Managed Services, Design ... demonstrating SaaS various platforms * Highly organized, detail-oriented, and proactive in ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

CreditXpert

Client Success & Enablement Specialist

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With its enterprise-ready SaaS platform, CreditXpert helps lenders identify an applicant's near ... Job Overview The Client Success & Enablement Specialist sits at the intersection of client success ...

Origami Risk LLC

Client Success Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

SeatGeek

Client Success Manager

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and ... in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus * Track ...

Maritz

Client Success Manager (CSM)

Fenton, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager (CSM) is responsible for managing client relationships, strategy, adoption, and satisfaction within a Software-as-a-Service (SaaS) products and services environment. This ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

SeatGeek

Client Success Manager

New York, NY · On-site +1

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and ... in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus * Track ...

First Orion Corp.

Client Success Manager

North Little Rock, AR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

First Orion is seeking a Client Success Manager (CSM) to support the ongoing success of assigned ... Experience in SaaS, telecom, mobile, or technology solutions * Marketing or digital campaign ...

Oracle

Client Success Specialist II

Denver, CO · On-site

$30.19 - $50.72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring SaaS revenue by finding win-win outcomes. Your primary focus will be on achieving high contract ...

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Showing results 41-60

All JobsClient Success Saas Jobs

Client Success Saas information

See salary details

$32.5K

$83.1K

$140K

How much do client success saas jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client success saas in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Is client success a good career?

Client Success roles in SaaS involve managing customer relationships, ensuring product adoption, and supporting retention. These positions often require strong communication, problem-solving skills, and familiarity with customer management tools. The field offers opportunities for career growth into management or specialized roles and can provide a stable, rewarding career path for those interested in customer engagement.

What is customer success in SaaS?

Customer success in SaaS involves ensuring clients effectively adopt and derive value from the software, leading to high satisfaction and retention. Client Success SaaS roles focus on onboarding, ongoing support, and proactive engagement to help customers achieve their goals using the platform.

What is the difference between Client Success Saas vs Customer Support Specialist?

AspectClient Success SaasCustomer Support Specialist
CredentialsRelevant degrees, certifications in SaaS or customer successBasic technical or customer service training
Work EnvironmentProactive, strategic engagement with clients, SaaS platformsReactive support, troubleshooting, and issue resolution
Employer & IndustryTech companies, SaaS providersVarious industries, including tech, retail, telecom
Search & Comparison IntentUnderstanding strategic client management in SaaSResolving customer issues and technical support

While both roles involve working with clients, Client Success Saas focuses on proactive engagement and ensuring long-term satisfaction in a SaaS environment, whereas Customer Support Specialist primarily handles reactive troubleshooting and issue resolution.

What cities are hiring for Client Success Saas jobs?

Cities with the most Client Success Saas job openings:

What states have the most Client Success Saas jobs?

States with the most job openings for Client Success Saas jobs include:

What job categories do people searching Client Success Saas jobs look for?

The top searched job categories for Client Success Saas jobs are:

Client Success Saas jobs near you
Infographic showing various Client Success Saas job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Lead

TechCollect

Rochester, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Techcollect.ai is a high-growth tech startup revolutionizing how the Homeowner Association Industry (HOA) operates. We empower HOA organizations to streamline their Accounts Receivable workflows and maximize their potential. At Techcollect.ai, we value entrepreneurial spirit, a proactive approach to challenges, and adaptability to play multiple roles as the business evolves.

Our office is located in the heart of downtown Rochester, MI, providing convenient access to vibrant downtown amenities and paint creek riverwalk, perfect for lunchtime, brain-breaks, or post-work relaxation.


Benefits

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Retirement Plan

Health Insurance


Responsibilities

As the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero journey, helping them move from their first interaction and free trial to becoming confident, successful champions of our platform. TechCollect.ai operates as an AI-powered plugin integrated within our software partner ecosystems, and you will play a critical role in onboarding mutual customers, ensuring they quickly understand how to activate and use TechCollect.ai within their existing systems. Your focus will be helping customers successfully implement the solution during the trial period, guiding them to early wins and measurable results that naturally lead to conversion from free trial to paid adoption. In this role, you will work closely with both customers and our software partners, serving as the bridge that ensures smooth onboarding, clear communication, and strong collaboration across all parties. By helping customers quickly experience the value of the AI automation within their workflows, you will turn initial interest (hello) into real operational impact (hero), creating long-term customer success and strong partner relationships in the process.

Responsibilities:

  • Customer Engagement: Build relationships with prospective clients during their free trial, demonstrate the value of our platform, and convert them to paid subscription customers.
  • Onboarding: Guide new clients through the onboarding process to ensure a smooth transition and quick adoption of our solution.
  • Customer Support: Provide exceptional support to live customers by addressing inquiries, troubleshooting technical issues, and ensuring customer satisfaction.
  • Adoption & Retention: Collaborate with clients to drive platform adoption, expand usage, and maximize retention.
  • Cross-functional Collaboration: Partner with sales, marketing, and product teams to ensure a unified customer experience and provide feedback for continuous improvement.
  • Problem-solving: Handle challenges creatively, from jumping into sales calls to resolving technical questions, with a focus on delivering solutions.

Requirements
  • 5+ years of experience in a SaaS client success or similar role.
  • Proven track record of converting trials to paying customers and driving customer retention.
  • Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
  • Entrepreneurial mindset with the flexibility to adapt to changing priorities and wear multiple hats.
  • Problem-solving skills with a proactive approach to overcoming challenges.
  • Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes.
  • A self-starter attitude and the ability to thrive in a fast-paced startup environment.