Client Success - Saas/Tech
$90K - $125K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
$90K - $125K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
$90K - $125K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
Carteret, NJ · On-site
$90K - $120K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
Quick apply
Carteret, NJ · On-site
$90K - $120K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
Carteret, NJ · On-site
$90K - $120K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
Carteret, NJ · On-site
$90K - $120K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...
San Francisco, CA · On-site
$95K - $130K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for high-growth Technology companies) Location: San Francisco, CA (In-Person / On-site) Salary: $95,000 - $130,000 + Equity ...
San Francisco, CA · On-site
$95K - $130K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for high-growth Technology companies) Location: San Francisco, CA (In-Person / On-site) Salary: $95,000 - $130,000 + Equity ...
San Francisco, CA · On-site
$90K - $120K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for high-growth Technology companies) Location: San Francisco, CA (In-Person / On-site) Salary: $95,000 - $130,000 + Equity ...
Quick apply
San Francisco, CA · On-site
$90K - $120K/yr
Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for high-growth Technology companies) Location: San Francisco, CA (In-Person / On-site) Salary: $95,000 - $130,000 + Equity ...
Chicago, IL · On-site +1
$50K - $55K/yr
Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search ... Client Success Associate (Chicago-based) Responsibilities * Participate in hands-on onboarding ...
Chicago, IL · On-site +1
$50K - $55K/yr
Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search ... Client Success Associate (Chicago-based) Responsibilities * Participate in hands-on onboarding ...
Chicago, IL · On-site +1
$50K - $55K/yr
Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search ... Client Success Associate (Chicago-based) Responsibilities * Participate in hands-on onboarding ...
Quick apply
Chicago, IL · On-site +1
$50K - $55K/yr
Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search ... Client Success Associate (Chicago-based) Responsibilities * Participate in hands-on onboarding ...
Chicago, IL · On-site
$50K - $55K/yr
Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search ... Client Success Associate (Chicago-based) Responsibilities * Participate in hands-on onboarding ...
Chicago, IL · On-site
$50K - $55K/yr
Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search ... Client Success Associate (Chicago-based) Responsibilities * Participate in hands-on onboarding ...
Chelmsford, MA · On-site
... Client Success, SaaS, or customer-facing tech roles Background in onboarding, implementation, or software training Familiarity with HubSpot and SharePoint Why choose this role Why high-performers ...
Chelmsford, MA · On-site
... Client Success, SaaS, or customer-facing tech roles Background in onboarding, implementation, or software training Familiarity with HubSpot and SharePoint Why choose this role Why high-performers ...
Ideal applicants will have a Bachelor's degree in Business Administration, alongside significant experience in SaaS Client Success and Healthcare IT. This role demands strong analytical and ...
Ideal applicants will have a Bachelor's degree in Business Administration, alongside significant experience in SaaS Client Success and Healthcare IT. This role demands strong analytical and ...
Washington, DC · Remote
$60K - $80K/yr
Strong understanding of SaaS products and client success best practices * Proven ownership of a client portfolio with accountability for retention and growth * Excellent communication and ...
Quick apply
Washington, DC · Remote
$60K - $80K/yr
Strong understanding of SaaS products and client success best practices * Proven ownership of a client portfolio with accountability for retention and growth * Excellent communication and ...
... in SaaS implementation, client success, account management, or onboarding * Proven ability to manage client relationships end-to-end, from onboarding through ongoing support * Strong training and ...
Quick apply
... in SaaS implementation, client success, account management, or onboarding * Proven ability to manage client relationships end-to-end, from onboarding through ongoing support * Strong training and ...
$65K - $85K/yr
Client Success Associate New York, United States (New York City Metro) Flexible hybrid, with in ... Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates ...
$65K - $85K/yr
Client Success Associate New York, United States (New York City Metro) Flexible hybrid, with in ... Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates ...
Breezeway is seeking a Client Success Manager in Austin, Texas, to enhance client relationships and promote our SaaS property operations platform. The ideal candidate will have 2-4 years of ...
Breezeway is seeking a Client Success Manager in Austin, Texas, to enhance client relationships and promote our SaaS property operations platform. The ideal candidate will have 2-4 years of ...
Washington, DC · On-site +1
$60K - $80K/yr
Strong understanding of SaaS products and client success best practices * Proven ownership of a client portfolio with accountability for retention and growth * Excellent communication and ...
Washington, DC · On-site +1
$60K - $80K/yr
Strong understanding of SaaS products and client success best practices * Proven ownership of a client portfolio with accountability for retention and growth * Excellent communication and ...
Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...
Quick apply
Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...
Austin, TX · On-site
$70K - $75K/yr
Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...
Austin, TX · On-site
$70K - $75K/yr
Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...
$70K - $75K/yr
Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...
$70K - $75K/yr
Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...
Enterprise Customer Success Senior Manager (SaaS Customer Success) Seattle, Washington, United ... Proven success in client growth, retention, and satisfaction Why Join Zenoti? * Be part of a high ...
Enterprise Customer Success Senior Manager (SaaS Customer Success) Seattle, Washington, United ... Proven success in client growth, retention, and satisfaction Why Join Zenoti? * Be part of a high ...
Dallas, TX · On-site
Train new clients on SaaS platform functionality and best practices * Coordinate handoff from Sales to ongoing client engagement Ongoing Client Management & Support * Serve as the primary point of ...
Dallas, TX · On-site
Train new clients on SaaS platform functionality and best practices * Coordinate handoff from Sales to ongoing client engagement Ongoing Client Management & Support * Serve as the primary point of ...
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
| Aspect | Client Success Saas | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant degrees, certifications in SaaS or customer success | Basic technical or customer service training |
| Work Environment | Proactive, strategic engagement with clients, SaaS platforms | Reactive support, troubleshooting, and issue resolution |
| Employer & Industry | Tech companies, SaaS providers | Various industries, including tech, retail, telecom |
| Search & Comparison Intent | Understanding strategic client management in SaaS | Resolving customer issues and technical support |
While both roles involve working with clients, Client Success Saas focuses on proactive engagement and ensuring long-term satisfaction in a SaaS environment, whereas Customer Support Specialist primarily handles reactive troubleshooting and issue resolution.

Agency: TechStaffers (Recruiting for various high-growth Technology companies)
Location: New York, NY (In-Person / On-site)
Salary: $90,000 – $125,000 + Equity/Benefits
The OpportunityTechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship.
In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights.
What You'll DoOnboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform.
Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy.
Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs.
Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements.
SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements.
Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened.
Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline.
Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor.
Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves.
Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment.
Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira).
Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences.
Location: Based in or willing to relocate to New York City for full-time, in-person work.
Sourced by ZipRecruiter
Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.
Health care and social assistance
11 - 50 Employees
Dublin, CA, US
2016