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Client Success Saas Jobs (NOW HIRING)

Client Success - Saas/Tech

Carteret, NJ · On-site

$90K - $120K/yr

Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...

Client Success - Saas/Tech

Carteret, NJ · On-site

$90K - $120K/yr

Client Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 - $125,000 + Equity ...

Client Success Associate New York, United States (New York City Metro) Flexible hybrid, with in ... Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates ...

Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...

Client Success Specialist

Austin, TX · On-site

$70K - $75K/yr

Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...

Onboard new clients onto and support existing clients on our healthcare SaaS application ... experience in Client Relations, Account Management, Customer Success, or Technical Support ...

Train new clients on SaaS platform functionality and best practices * Coordinate handoff from Sales to ongoing client engagement Ongoing Client Management & Support * Serve as the primary point of ...

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Showing results 1-20

Client Success Saas information

See salary details

$32.5K

$83.1K

$140K

How much do client success saas jobs pay per year?

As of Jun 6, 2026, the average yearly pay for client success saas in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Saas vs Customer Support Specialist?

AspectClient Success SaasCustomer Support Specialist
CredentialsRelevant degrees, certifications in SaaS or customer successBasic technical or customer service training
Work EnvironmentProactive, strategic engagement with clients, SaaS platformsReactive support, troubleshooting, and issue resolution
Employer & IndustryTech companies, SaaS providersVarious industries, including tech, retail, telecom
Search & Comparison IntentUnderstanding strategic client management in SaaSResolving customer issues and technical support

While both roles involve working with clients, Client Success Saas focuses on proactive engagement and ensuring long-term satisfaction in a SaaS environment, whereas Customer Support Specialist primarily handles reactive troubleshooting and issue resolution.

What cities are hiring for Client Success Saas jobs? Cities with the most Client Success Saas job openings:
What states have the most Client Success Saas jobs? States with the most job openings for Client Success Saas jobs include:
What job categories do people searching Client Success Saas jobs look for? The top searched job categories for Client Success Saas jobs are:
Infographic showing various Client Success Saas job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Client Success - Saas/Tech

$90K - $125K/yr

Full-time

Posted 21 days ago


Job description

Client Success Manager (Tech & SaaS)

Agency: TechStaffers (Recruiting for various high-growth Technology companies)

Location: New York, NY (In-Person / On-site)

Salary: $90,000 – $125,000 + Equity/Benefits

The Opportunity

TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship.

In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights.

What You'll Do
  • Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform.

  • Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy.

  • Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs.

  • Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements.

  • SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements.

About You
  • Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened.

  • Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline.

  • Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor.

  • Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves.

Qualifications
  • Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment.

  • Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira).

  • Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences.

  • Location: Based in or willing to relocate to New York City for full-time, in-person work.


Vivo HealthStaff logo

About Vivo HealthStaff

Sourced by ZipRecruiter

Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Dublin, CA, US

Year founded

2016

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