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Client Success Saas Jobs in Decatur, GA (NOW HIRING)

American Software

Client Success Leader

Atlanta, GA

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

Coreforce

Client Success Manager I - (CSMI)

Atlanta, GA · On-site

$55K - $70K/yr

Coreforce is an innovative SaaS company providing digital solutions for frontline professionals ... Client Success Manager I (CSM I) - Build Your Career with Purpose Join Coreforce and use your ...

Logility

Client Success Leader

Atlanta, GA

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

Logility

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

American Software

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

Origami Risk LLC

Client Success Manager

Atlanta, GA

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Typically 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization. * Working knowledge of the insurance industry is strongly ...

Coreforce

Manager, Client Success

Decatur, GA · On-site +1

$100K - $120K/yr

Coreforce is an innovative SaaS company providing digital solutions for frontline professionals ... Manager, Client Success - Build Your Career with Purpose Join Coreforce and use your customer ...

BrightLink

Client Success Specialist

Roswell, GA · On-site

BrightLink is a consultative, industry thought-leader building SaaS technology for the professional ... BrightLink is looking for a Client Success Specialist to sit at the intersection of client ...

FIS

Team Lead, Client Success Manager

Atlanta, GA · On-site

Act as a subject matter expert in FIS software, including hosted and SaaS delivery models, leading ... Client Success, Client Service/Support, Account Management, or similar roles * Prior people ...

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Showing results 1-20

All JobsClient Success Saas JobsClient Success Saas Jobs in Decatur, GA

Client Success Saas information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success saas jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client success saas in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Saas vs Customer Support Specialist?

AspectClient Success SaasCustomer Support Specialist
CredentialsRelevant degrees, certifications in SaaS or customer successBasic technical or customer service training
Work EnvironmentProactive, strategic engagement with clients, SaaS platformsReactive support, troubleshooting, and issue resolution
Employer & IndustryTech companies, SaaS providersVarious industries, including tech, retail, telecom
Search & Comparison IntentUnderstanding strategic client management in SaaSResolving customer issues and technical support

While both roles involve working with clients, Client Success Saas focuses on proactive engagement and ensuring long-term satisfaction in a SaaS environment, whereas Customer Support Specialist primarily handles reactive troubleshooting and issue resolution.

What job categories do people searching Client Success Saas jobs in Decatur, GA look for? The top searched job categories for Client Success Saas jobs in Decatur, GA are:
Client Success Saas jobs near you
Client Success Leader

Client Success Leader

American Software

Atlanta, GA

Full-time

Posted 15 days ago

Job description

ABOUT THE COMPANY

Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.

Job Description:

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention. 

Responsibilities:

Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth. 

The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.

Recruiting Guidelines:

· 5 Years of Client Success Management experience

· MBA is highly desirable, 4-year college degree required

· Demonstrated the ability to manage a team of at least ten

· Prior experience with tech touch application like Gainsight preferable

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