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Client Success Saas Jobs in Decatur, GA (NOW HIRING)

Safety Plus

Customer Success Manager

Atlanta, GA · On-site

We empower businesses with innovative SaaS technology and technology-enabled safety services ... Build and maintain strong client relationships to ensure satisfaction and long-term partnership.

Safety Plus, Inc.

Customer Success Manager

Atlanta, GA · On-site

$60K - $70K/yr

We empower businesses with innovative SaaS technology and technology-enabled safety services ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Flexport

Account Executive III (Farmer)

Atlanta, GA · On-site

You should have: - 5+ years of experience in account management, client success, or a similar client-facing role; logistics, supply chain, or SaaS background strongly preferred. - A proven track ...

UserIQ

Customer Success Manager

Atlanta, GA

Company Description UserIQ is the first and only Customer Growth Platform that empowers SaaS ... Establish a trusted/strategic advisor relationship with each client and drive continues value of ...

CINC

Account Advisor

Atlanta, GA · On-site

$18.25 - $21.50/hr

... success, or SaaS sales * Proven track record of retaining and growing client relationships * Strong consultative skills with the ability to identify client needs and align solutions * accordingly

CINC

Account Advisor

Atlanta, GA · On-site

$18.25 - $21.50/hr

... success, or SaaS sales * Proven track record of retaining and growing client relationships * Strong consultative skills with the ability to identify client needs and align solutions * accordingly

Origami Risk LLC

Manager, Account Management

Atlanta, GA · On-site +1

... success of client portfolios. This position also selects, develops, and evaluates colleagues and ... Flexible PTO not available in California or the UK Origami Risk delivers single-platform SaaS ...

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Showing results 1-20

All JobsClient Success Saas JobsClient Success Saas Jobs in Decatur, GA

Client Success Saas information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success saas jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client success saas in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Saas vs Customer Support Specialist?

AspectClient Success SaasCustomer Support Specialist
CredentialsRelevant degrees, certifications in SaaS or customer successBasic technical or customer service training
Work EnvironmentProactive, strategic engagement with clients, SaaS platformsReactive support, troubleshooting, and issue resolution
Employer & IndustryTech companies, SaaS providersVarious industries, including tech, retail, telecom
Search & Comparison IntentUnderstanding strategic client management in SaaSResolving customer issues and technical support

While both roles involve working with clients, Client Success Saas focuses on proactive engagement and ensuring long-term satisfaction in a SaaS environment, whereas Customer Support Specialist primarily handles reactive troubleshooting and issue resolution.

What job categories do people searching Client Success Saas jobs in Decatur, GA look for? The top searched job categories for Client Success Saas jobs in Decatur, GA are:
Client Success Saas jobs near you

Customer Success Manager

Canary Hiring Technologies

Atlanta, GA

$70K - $95K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

Key responsibilities

  • Manage customer relationships from onboarding through renewal.

  • Drive product adoption and ensure customers achieve hiring and retention goals.

  • Build customer success processes, playbooks, and training materials from scratch.

Job description

Customer Success Manager - First Customer Success Hire | Software Startup
$70,000 - $95,000/year + Bonus
Hybrid in Atlanta | Full-time
HR Tech | SaaS | Customer Success
About the Role
Join our fast-growing HR technology startup as our first Customer Success Manager. Help companies reduce turnover and hire better talent using our innovative platform. Ground-floor opportunity with significant career growth potential.
Compensation & Benefits:
Competitive salary: $70,000 - $95,000 based on experience
Performance Bonus
Health, dental, and vision insurance
PTO
Work Environment:
Hybrid work environment, but strong preference for candidates who live close enough to walk, bike or scooter to the office. We will help the successful candidate move near to the office.
3 days in the office are expected. Most of us are here 4 or 5 days. Friday is Fun Shirt Friday.
Fast-paced startup culture
Growth Opportunities:
Shape the customer success function from day one
Direct access to founders and leadership team
Potential to build and lead a team as we scale
Exposure to all aspects of startup operations
About Our Company
We're a software startup transforming how employers hire and retain top talent. Our platform combines data analytics with proven engagement strategies to help companies build stronger teams and reduce costly turnover.
Company Culture
Customer-first mindset in everything we do
Data-driven decision making
Transparency and open communication
Ownership and accountability
Fast learning and continuous improvement
Our Recruiting Process:
1. A person will review your resume'
2. Those who pass the first screen will receive an AI interview call to ask about basic screening questions.
3. Those who pass the second screen will receive a video interview about specific customer success topics.
4. The next step will be a person to person interview conducted over the web.
5. The final step is an in person office interview.
Thank you for considering Canary Hiring Technolgoies and good luck!

Requirements/Responsibilities

Key Responsibilities
Manage customer relationships from onboarding through renewal.
Drive product adoption and ensure customers achieve hiring and retention goals.
Build customer success processes, playbooks, and training materials from scratch.
Analyze customer data to identify trends and improvement opportunities.
Partner with Sales, Product, and Engineering teams on customer feedback.
Create and track success metrics (NPS, retention, adoption rates, ROI).
Identify upsell and expansion opportunities within existing accounts.
Required Qualifications
3+ years in customer success, account management, or client-facing B2B roles
SaaS experience required
Proven track record managing multiple accounts and driving retention
Strong communication and relationship-building skills
Proficient with CRM systems and data analysis tools
Bachelor's degree
Preferred Qualifications
B2B SaaS customer success experience
HR technology or talent acquisition software background
Experience building CS processes at early-stage companies
Familiarity with people analytics or employee engagement platforms
Bonus, experience with AI agents

Special Instructions

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a optionally a Cover Letter.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

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