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Client Success Manager Jobs in Baton Rouge, LA (NOW HIRING)

Gallagher

Client Service Leader

Baton Rouge, LA · On-site

... Manager to align team goals with the branch's strategy. * Your leadership will directly influence client satisfaction, retention, and the overall success of our branch. * By fostering a culture of ...

defi SOLUTIONS

Senior Client Executive

Baton Rouge, LA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

defi AUTO LLC

Senior Client Executive

Baton Rouge, LA · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

Hugg & Hall

Sales Coordinator

Baton Rouge, LA · On-site

$16 - $21.75/hr

Account Manager, Counter Sales, Rental Sales, Parts Sales, Customer Service Representative, Client Success Specialist PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONSThis position will mostly be working in ...

Hugg & Hall

PRODUCT SUPPORT SALES COORDINATOR

Baton Rouge, LA · On-site

$17.25 - $23.50/hr

Account Manager, Counter Sales, Rental Sales, Parts Sales, Customer Service Representative, Client Success Specialist PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS This position will mostly be working in ...

Aventia

Civil Construction Engineer

Baton Rouge, LA

... client success. Position Summary: ECM Consultants is seeking an experienced Civil-Construction ... Quality Assurance & Contract Management Monitor quality assurance sampling and testing of ...

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Client Success Manager information

See Baton Rouge, LA salary details

$25.5K

$65.2K

$109.8K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Baton Rouge, LA is $65,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Baton Rouge, LA?

The most popular types of Client Success jobs in Baton Rouge, LA are:

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For Client Success Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Client Success Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Client Success Manager jobs?

Cities near Baton Rouge, LA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $65,168 per year, or $31.3 per hour.

Security Project Manager

Instrata Technologies, LLC.

Baton Rouge, LA

Full-time

Re-posted 10 days ago

Job description

About the Role
Are you passionate about leading complex security technology projects from concept through completion? We're looking for an experienced, client-focused Security Project Manager to join our growing team supporting commercial, enterprise, and small-to-medium business customers throughout Virginia and Maryland.
In this role, you'll oversee the planning, execution, and successful delivery of electronic security projects, including access control, video surveillance, intrusion detection, and integrated security solutions. You'll serve as the primary liaison between clients, field operations, engineering, subcontractors, and leadership—ensuring projects are completed safely, on schedule, within budget, and to the highest quality standards.
If you enjoy leading teams, solving complex challenges, building lasting client relationships, and delivering exceptional project outcomes, we'd love to hear from you.
What You'll Do – Lead, Deliver, and Build
  • Manage multiple electronic security projects simultaneously from kickoff through closeout.
  • Develop and maintain project schedules, budgets, staffing plans, and procurement timelines.
  • Coordinate with engineering, estimating, field operations, subcontractors, vendors, and clients to ensure successful project execution.
  • Monitor project progress, proactively identify risks, and implement solutions to maintain schedule and budget objectives.
  • Conduct project kickoff meetings, progress reviews, and closeout activities.
  • Ensure project documentation is accurate, complete, and maintained throughout the project lifecycle.
  • Serve as the primary point of contact for customers throughout project execution.
  • Build trusted relationships through proactive communication, responsiveness, and exceptional customer service.
  • Provide regular project updates, manage client expectations, and resolve issues quickly and professionally.
  • Identify opportunities for additional services, upgrades, or future project opportunities.
  • Manage project budgets, labor utilization, material procurement, subcontractor performance, and overall financial health.
  • Review project costs, forecast completion expenses, and maintain profitability targets.
  • Approve purchase requests, monitor change orders, and ensure accurate project billing.
  • Track project milestones and ensure timely invoicing and closeout documentation.
  • Lead field supervisors, technicians, subcontractors, and project support personnel throughout project execution.
  • Coordinate labor resources and scheduling to meet project milestones.
  • Foster a culture of accountability, collaboration, safety, and continuous improvement.
  • Mentor team members while promoting professional development and operational excellence.
  • Ensure projects comply with contract requirements, customer specifications, industry standards, OSHA regulations, and applicable codes.
  • Oversee quality assurance throughout installation, testing, commissioning, and final acceptance.
  • Coordinate inspections, punch lists, commissioning activities, and project turnover documentation.
  • Ensure all safety policies and company procedures are consistently followed.
What You Bring
  • 5+ years of experience managing electronic security, low-voltage, or technology infrastructure projects.
  • Strong knowledge of access control, CCTV/video surveillance, intrusion detection, intercom, structured cabling, and integrated security systems.
  • Experience managing projects involving platforms such as Avigilon, Motorola Solutions, Genetec, LenelS2, Software House C•CURE, Paxton, OpenPath, Milestone, or similar enterprise security systems.
  • Demonstrated success managing project schedules, budgets, subcontractors, procurement, and client relationships.
  • Strong understanding of construction processes, project documentation, RFIs, submittals, change orders, and closeout documentation.
  • Ability to interpret construction drawings, specifications, low-voltage designs, and project schedules.
  • Familiarity with Microsoft Office Suite, Microsoft Project, Bluebeam, Procore, Smartsheet, or similar project management software.
  • Excellent leadership, organizational, communication, and problem-solving skills.
  • Ability to prioritize multiple projects in a fast-paced environment while maintaining exceptional customer service.
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Construction Management, Engineering, Business, or a related field preferred.
  • Industry certifications such as PMP, PSP, RCDD, CTS, LenelS2, Genetec, Avigilon, or manufacturer certifications are a plus.
  • Must successfully pass background, drug, and applicable security screening requirements.
Why Join Us?
  • Manage security programs that protect people, facilities, and critical infrastructure while delivering measurable value to our clients.
  • Join a growing organization that invests in leadership development, technical training, and advancement opportunities.
  • Work alongside experienced engineering, operations, and executive teams committed to delivering exceptional client experiences.
  • Take ownership of high-visibility projects while helping shape operational excellence and long-term customer partnerships.
  • Competitive compensation, comprehensive benefits, professional development opportunities, and a clear path for career advancement.
Work Environment
  • Combination of office, field, and client-site work.
  • Regular travel throughout the Virginia and Maryland region.
  • Occasional visits to active construction sites requiring appropriate PPE.
  • Ability to lift up to 40 pounds and navigate active construction environments as needed.
  • Frequent use of laptops, mobile devices, and project management software.
Ready to Lead the Next Project?
If you're a driven project leader who thrives on building relationships, managing complex security projects, and delivering exceptional results, we'd love to hear from you.

Apply