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Client Success Associate Jobs in Baton Rouge, LA

Office Depot

Retail Part Time Store Associate

Gonzales, LA · On-site

$13.25 - $15/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Baton Rouge, LA

Client Success Associate information

See Baton Rouge, LA salary details

$17.8K

$50.9K

$89.3K

How much do client success associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success associate in Baton Rouge, LA is $50,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,900.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Baton Rouge, LA?

The most popular types of Client Success jobs in Baton Rouge, LA are:

What are popular job titles related to Client Success Associate jobs in Baton Rouge, LA?

For Client Success Associate jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Baton Rouge, LA look for?

The top searched job categories for Client Success Associate jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Client Success Associate jobs?

Cities near Baton Rouge, LA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $50,890 per year, or $24.5 per hour.

Client Services - Client Success Associate, ADR

Veritext LLC

Baton Rouge, LA • On-site

$22.51 - $25.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Veritext rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

110th of 500 rated business services

Job description

At Veritext, we focus on the details - so legal teams can focus on the case.
About the role:
Providing our clients with exceptional service is the foundation of our business. As a Client Success Associate (ADR), you'll be at the heart of the client experience, helping ensure every dispute resolution matter is handled with professionalism, care, and attention to detail. This dynamic role blends client service, case coordination, and office operations, giving you the opportunity to work directly with clients, counsel, and neutrals while keeping matters moving seamlessly from start to finish.
From coordinating schedules and supporting proceedings to anticipating client needs and managing important matter details, you'll play a key role in creating an exceptional experience at every touchpoint. If you're organized, service-driven, enjoy building relationships, and thrive in a fast-paced, collaborative environment, this is an opportunity to make a meaningful impact every day.
What you'll get to do:
  • Coordinate the administration of dispute resolution matters from initiation through completion, including scheduling, logistics, communications, documentation, and matter records.
  • Serve as a trusted resource to clients, counsel, and neutrals, delivering responsive, professional, and solutions-focused support throughout the matter lifecycle.
  • Provide on-site coordination for in-person, virtual, and hybrid proceedings, including preparing conference and hearing rooms and ensuring a welcoming, professional client experience.
  • Support day-to-day office operations by coordinating workflows, priorities, administrative needs, supplies, vendors, and coverage during periods of high volume or staffing transitions.
  • Build and maintain strong client relationships through proactive communication, attention to detail, timely follow-up, and a commitment to exceptional service.
  • Contribute to practice development and business growth by supporting client events, educational programs, sponsorships, marketing initiatives, and awareness of ADR services and neutral expertise.
  • Collaborate across teams, participate in process improvements and special projects, and demonstrate the company's values through continuous learning, inclusivity, accountability, innovation, and a client-first mindset.

The kind of teammate we're looking for:
  • 2-4 years of experience in administrative support, client service, legal operations, ADR, hospitality, professional services, or a related environment preferred.
  • Associate or Bachelor's degree preferred, or an equivalent combination of education and relevant professional experience.
  • Strong client service and relationship-building skills, with the ability to communicate confidently and professionally with a variety of stakeholders.
  • Exceptional organization and attention to detail, with the ability to coordinate complex schedules, manage multiple priorities, and meet deadlines in a fast-paced environment.
  • Strong problem-solving skills and professional judgment, including the ability to handle sensitive and confidential information with discretion.
  • A collaborative, adaptable mindset and the ability to work effectively across teams while responding to changing business and client needs.
  • Proficiency with Microsoft Office, with the ability to quickly learn and navigate new systems and technology.

Why You'll Love Working at Veritext:
We believe great work starts with feeling supported-at work and beyond. Our comprehensive total rewards package is designed to support your health, financial well-being, career growth, and life outside of work.
  • Competitive compensation & comprehensive benefits - Medical, dental, and vision coverage, plus company-paid life insurance and short- and long-term disability benefits.
  • Financial wellness - A matched 401(k), earned wage access so you can access a portion of your earned pay before payday, and employee equity and referral programs.
  • Work-life balance - Generous paid time off, Paid Parental Leave, tuition reimbursement, and hybrid or remote work options for many roles based on business needs.
  • Mental health & wellness support - Extensive resources and benefits designed to help you feel your best and thrive personally and professionally.
  • Learning & career development - Ongoing training, mentorship, and resources to help you continue building your skills and growing your career.
  • A culture where you can thrive - Join an engaging, collaborative, and inclusive workplace that values curiosity, initiative, creativity, and new ideas-with unique programs like Veritext Summer Camp and Wellness Week.
  • Make an impact beyond your role - Through Veritext Cares, employees have opportunities to support local causes, give back, and make a difference in the communities where we live and work.

About Veritext
Veritext is the global leader in technology-enabled court reporting, litigation support, and Alternative Dispute Resolution (ADR) services. We partner with law firms, government agencies, and corporations to provide innovative solutions that help legal professionals navigate matters with greater efficiency, security, and confidence.
Our comprehensive services include court reporting, legal videography, mediation, arbitration, ombuds programs, remote solutions, and state-of-the-art conference and hearing spaces across North America. By combining industry-leading technology with an exceptional network of professionals and unparalleled client service, Veritext continues to redefine how legal services are delivered.
At Veritext, our people are at the center of our success. We foster a culture of collaboration, innovation, creativity, and belonging, where different perspectives, backgrounds, and experiences make us stronger. We are committed to creating an environment where employees feel welcomed, respected, supported, and empowered to contribute.
Veritext is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by federal, state, or local law.
About This Posting
Compensation ranges, when provided, represent the expected base pay range for this position. Actual compensation may vary based on factors including relevant experience, job-related knowledge and skills, qualifications, and geographic location.
Veritext participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm authorization to work in the United States.

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