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Client Success Manager Jobs in Puerto Rico (NOW HIRING)

ADP

District Manager

San Juan, PR · Hybrid

... you up for success as you manage your book of business. If you're motivated, consultative ... Act as a consultative partner who understands client challenges and connects them to meaningful ...

Pwc

SAP Order to Cash Consultant, Manager

San Juan, PR · On-site

$99K - $232K/yr

In this role, you will be accountable for managing client accounts and leading teams to deliver on ... the success of our firm. You are expected to embrace technology and innovation, enhancing your ...

Pwc

SAP BRIM Consultant, Manager

San Juan, PR · On-site

$99K - $232K/yr

... success in finance, supply chain, customer, human capital, and engineering. As a Manager, you will ... Responsibilities - Leading client engagements in SAP BRIM implementations, focusing on Lead to Cash ...

Pwc

Oracle CPQ - Senior Manager

San Juan, PR · On-site

$124K - $280K/yr

... success. Within our Digital Core Modernisation network, you will help clients transition from ... in client engagements - Validating compliance with governance, risk, and compliance standards ...

Deloitte

Tax Manager - Real Estate

San Juan, PR

$108K - $142K/yr

You will work directly with the client, manage the tax engagement team, have access to an elite ... success in your role and career. Responsibilities will include: * Assisting clients with life ...

Pwc

ERP AI Engineer - Manager

San Juan, PR

$99K - $232K/yr

These individuals analyse client needs, implement software solutions, and provide training and ... that contribute to the success of our Firm. You are expected to lead with integrity and ...

Hospitality Staffing Solutions Group Llc

PR · On-site

$40K - $45K/yr

... success. Duties and responsibilities * Client Relationship Management: Serve as the main point of contact for clients. Address client needs and concerns to deliver solutions and align business ...

sup3rnova

Content Lead

San Juan, PR

What Success Looks Like * Client account retention and satisfaction within the assigned portfolio. * Audience growth and engagement performance across managed accounts. * On-time content delivery and ...

Popular

Sr. Manager

San Juan, PR · On-site

$170 - $250/hr

... client interaction, and P&L management. In this role, he/she leads direct and cross-functional ... Demonstrated success in creating strategic actions based on data and insights from both internal ...

Sally Beauty

Assistant Store Manager

Mayaguez, PR

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... future success Effective Communicator Expresses information in a candid, straight forward way ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Puerto Rico

Client Success Manager information

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Puerto Rico?

The most popular types of Client Success jobs in Puerto Rico are:

What are popular job titles related to Client Success Manager jobs in Puerto Rico?

For Client Success Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Puerto Rico look for?

The top searched job categories for Client Success Manager jobs in Puerto Rico are:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

District Manager

ADP

San Juan, PR • Hybrid

Full-time

PTO

Posted 19 days ago

Job description

ADP is hiring aSales Representative: Major Accounts, Core.
ADP Major Accounts supports mid to large, complex organizations (typically 50-999) by delivering scalable, enterprise grade HCM solutions across payroll, HR, benefits, time, talent, compliance, and analytics. Clients in this segment often have multi location workforces and sophisticated regulatory requirements, requiring customized solutions, system integrations, advanced reporting, and a dedicated service model focused on long term partnership, compliance accuracy, and operational excellence.
In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around human capital management (HCM) initiatives for companies with 50 -- 159 employees. You will manage complete sales cycles, sell ADP's suite of solutions (40+ products and services) to executives, and accurately forecast your sales pipeline. ADP is here to support you and your goals with continuous sales training and the latest technology to set you up for success as you manage your book of business.
If you're motivated, consultative, competitive, and excited about uncapped earning potential, this is your opportunity.
WHAT YOU'LL DO: Responsibilities
Grow Our Business While Growing Your Career.
  • Own a defined, protected territory and execute a top-down sales strategy to win new clients.
  • Drive the full sales cycle--prospecting, qualifying, presenting, negotiating, and closing.
Turn Prospects into Loyal Clients and Raving Fans.
  • You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
  • Utilize multi-channel prospecting techniques to engage decision-makers and secure qualified appointments.
Leverage the Power of the ADP Network
  • Collaborate with internal ADP partners to cross-sell and expand within current accounts.
  • Engage with warm leads from marketing, channel partners, and existing ADP relationships.
Be a Trusted Partner
  • Act as a consultative partner who understands client challenges and connects them to meaningful outcomes.
  • Represent ADP with professionalism, integrity, and solutions that improve employee experience.
WHAT YOU NEED TO SUCCEED: Required Qualifications
  • Adaptability & Emotional Intelligence -- Ability to adjust to changing sales situations while demonstrating empathy, awareness, and rapport building.
  • Critical Thinking & Business Acumen -- Understand business drivers and translate them into actionable solutions.
  • Strong Communication & Persuasion -- Deliver compelling, confident messaging to diverse stakeholders.
  • Grit & Resilience -- Stay motivated, persistent, and growth-oriented in a competitive environment.
  • Sales Execution & Territory Management -- Execute consistently with a structured approach to prospecting, pipeline management, and closing.
  • Modern Selling Skills -- Combine sales technology and AI-driven tools and data insights to drive pipelines and revenue.
Preferred Qualifications
  • Two+ years of quota-carrying, outside business-to-business sales experience, preferably in HCM, Technology, Business Development, Uniform, or Software Sales
  • Proven success in consultative selling, B2B sales, and new business prospecting
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Balance work and life. Resources and flexibility to more easily integrate your work and your life.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back andgenerating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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