ZipRecruiter

Log In

1

Client Success Manager Jobs in Arizona (NOW HIRING)

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... Understands client objectives and works collaboratively to meet their needs. * Develops account ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Building and maintaining client relationships * Providing support and assistance throughout the ...

Greenlink HCM

HCM Client Success Specialist

Gilbert, AZ · On-site

$52K - $68K/yr

That partner is our HCM Client Success Specialist.Gilbert, AZ · In-office · Full-time · iSolved ... You have 2+ years in payroll, account management, or client servicesiSolved experience is in your ...

Greenlink HCM

HCM Client Success Specialist

Gilbert, AZ · On-site

$52K - $68K/yr

That partner is our HCM Client Success Specialist. Gilbert, AZ • In-office • Full-time • ... You have 2+ years in payroll, account management, or client services * iSolved experience is in ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Building and maintaining client relationships * Providing support and assistance throughout the ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Building and maintaining client relationships * Providing support and assistance throughout the ...

eBacon

Client Success Specialist - Payroll

Paradise Valley, AZ · On-site

$23.75 - $32.25/hr

Client Success Specialist - Payroll Full-Time | $50,000-$65,000 DOE | In-person or Hybrid | North ... Someone who can manage a dedicated client list, run payroll accurately, and be the person clients ...

New

Melio

Customer Success Manager

Phoenix, AZ · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

Cohere Beauty

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...

Apriva

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs, ISVs, resellers, and ...

Soraban

Customer Success Manager

Chandler, AZ · On-site

Customer Success Manager Location: Chandler, AZ (In-Office) About Soraban Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.

ALVARIA

Senior Customer Success Manager

Phoenix, AZ · On-site

Position Overview The Senior Customer Success Manager is a strategic, client-facing role responsible for protecting customer retention, driving successful renewals, and ensuring customers realize ...

previous page

Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Arizona

Client Success Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do client success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Arizona? The most popular types of Client Success jobs in Arizona are:
What are popular job titles related to Client Success Manager jobs in Arizona? For Client Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Arizona look for? The top searched job categories for Client Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Client Success Manager jobs? Cities in Arizona with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Customer Success Manager

TRAPP TECHNOLOGY INC

Phoenix, AZ • On-site, Remote

$60K/yr

Full-time

Re-posted 26 days ago

Job description

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp
Technology and ArmorPoint customers. The position serves as the primary point of contact for assigned accounts,
accountable for understanding their needs, and collaborating with internal teams to deliver
outstanding service. This role requires a strategic mindset, excellent communication skills, and a
passion for ensuring client success.
Essential Duties:
  • Builds and maintains strong, trusting relationships with assigned client accounts.
  • Understands client objectives and works collaboratively to meet their needs.
  • Develops account plans with key team stakeholders to achieve client goals and objectives.
  • Identifies opportunities for account growth and upsells additional services.
  • Conducts regular/frequent cadence meetings with assigned customer accounts to ensure
  • services provided meet standards.
  • Provides regular updates to clients on project status and performance metrics.
  • Ensures governance on contracted services and manages scope of customer support requests.
  • Proactively identifies potential issues and implements preventive measures.
  • Works closely with internal teams to troubleshoot and solve problems.
  • Gathers client feedback and uses it to enhance service delivery.
  • Conducts client satisfaction surveys and implements improvements based on results.
  • Prepares and presents regular reports on account performance. Uses data insights to make
  • informed decisions and recommendations.
  • Tracks assigned Customer Incidents and Service Requests and ensures the complete
  • resolution by the Service Delivery team.
  • Acts as the single point of escalation for Service Requests and ensures prompt and accurate
  • communication with customers.
  • Communicates with customers via Phone, Chat or Email mediums; keeping them informed of
  • support request progress, impending change notifications or mutually agreed maintenance
  • schedules.
  • Maintains accuracy and completeness of Service Delivery Knowledge base.
  • Participates in internal meetings and required trainings.
  • Maintains a professional image and demonstrates an understanding of and follows all Company
  • Policies and Procedures.
  • Other duties as assigned.

  • High School Diploma or GED equivalent, required.
  • 2+ years of experience in the Computer Industry in a hands-on technical position.
  • 4+ years of experience in customer service.
  • 1+ years of experience in a leadership role, preferred.
  • Self-motivated with the ability to work in a fast paced, technically advanced environment.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Ability to manage multiple tasks and deadlines in a fast paced environment.
  • Technical awareness: ability to match resources to technical issues appropriately.
  • Mid-level knowledge of computer and operating systems.
  • Strong interpersonal and communication skills including active listening and customer-care.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Typing skills to ensure quick and accurate entry of Incident and Service Request details.
  • Exceptional organization and time management skills.

Working Conditions:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. This job may require handling objects
up to 10 pounds frequently and 20 pounds occasionally. While performing the duties described herein,
the employee is regularly required to sit; use hands and fingers to handle or feel in addition to talking
and hearing. The employee is frequently required to stand and walk. The noise level in the work
environment is usually moderate. Office environment is normally climate-controlled.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and
either you or the employer may terminate employment at any time, for any reason. This job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications associated with the job. May perform other duties as assigned.

Apply