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Client Success Manager Jobs in Arizona (NOW HIRING)

Greenlink HCM

HCM Client Success Specialist

Gilbert, AZ · On-site

$52K - $68K/yr

That partner is our HCM Client Success Specialist. Gilbert, AZ • In-office • Full-time • ... You have 2+ years in payroll, account management, or client services * iSolved experience is in ...

Greenlink HCM

HCM Client Success Specialist

Gilbert, AZ · On-site

$52K - $68K/yr

That partner is our HCM Client Success Specialist. Gilbert, AZ · In-office · Full-time · iSolved ... You have 2+ years in payroll, account management, or client services * iSolved experience is in ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Building and maintaining client relationships * Providing support and assistance throughout the ...

eBacon

Payroll Specialist - Client Success

AZ · On-site

$23.75 - $32.25/hr

We're looking for a Payroll Specialist to join our client success team ... Someone who can manage a dedicated client list, run payroll accurately, and be the person clients ...

eBacon

Payroll Specialist - Client Success

Phoenix, AZ · On-site

$24 - $32.75/hr

We're looking for a Payroll Specialist to join our client success team ... Someone who can manage a dedicated client list, run payroll accurately, and be the person clients ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

Cohere Beauty

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...

Apriva

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs, ISVs, resellers, and ...

PayPal

Customer Success Manager

Scottsdale, AZ · On-site

Develops strategic engagement plans that anticipate client needs and enhance satisfaction ... Minimum 7 years in a Customer Servicing, Merchant Servicing, Account Management or Customer Success ...

Soraban

Customer Success Manager

Chandler, AZ · On-site

Customer Success Manager Location: Chandler, AZ (In-Office) About Soraban Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.

Verint Systems

Customer Success Manager

Phoenix, AZ · On-site

... by the client that can be leveraged for renewals and business growth discussions. * Identify ... to manage them differently * Experience with Totango or other customer success platforms MIN: 90K ...

ALVARIA

Senior Customer Success Manager

Phoenix, AZ · On-site

Position Overview The Senior Customer Success Manager is a strategic, client-facing role responsible for protecting customer retention, driving successful renewals, and ensuring customers realize ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Arizona

Client Success Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do client success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Arizona? The most popular types of Client Success jobs in Arizona are:
What are popular job titles related to Client Success Manager jobs in Arizona? For Client Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Arizona look for? The top searched job categories for Client Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Client Success Manager jobs? Cities in Arizona with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Senior Client Success Concierge

Realtor.com Careers

Scottsdale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
Senior Client Success Concierge at Realtor.com®
Location: Scottsdale, AZ (Hybrid/In-Office 3 days per week)
About the Role:
Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com® through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest Senior Client Success Concierge and help change the world of real estate, one home at a time.
Top Reasons to Apply:
  • Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers.
  • Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company.
  • Competitive compensation package with performance-based incentives
  • A safe, inclusive, and fun culture with excellent training and support for development

What You'll Do:
  • Represent Realtor.com® in a professional manner across inbound and outbound phone, email, and text message communication
  • Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior, white-glove service and resolution
  • Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals
  • Work in a collaborative team atmosphere and independently
  • Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
  • Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records
  • Scheduling flexibility is required as some shifts require late evening or weekend hours
  • Read and speak English fluently, an additional language is a bonus but not essential (Spanish)

What You'll Bring:
  • 2+ years' experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred.
  • Welcome a challenge, and a competitive spirit that drives you to win in performance metrics.
  • Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy.
  • Proven resilience and grit in high-volume environments; you see "no" as a puzzle to solve rather than a personal rejection.
  • Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools.
  • Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients.
  • Metrics-driven operator: you understand and actively manage your performance and set your own goals.
  • Thrive in an open, transparent environment, where feedback and coaching are seen as gifts.
  • Always on time and only missing work when pre-planned with your manager. Attendance is important to us.
  • Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture.

The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.
  • Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues.
  • Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday.
  • Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively.
  • Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications.

How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office.
How We Reward You:
  • $22/hour starting pay with commission for $65,000 total target annual pay based on performance
  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • A competitive work environment with great culture, rewards, recognition, and fun events
  • Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model
  • Family forming benefits
  • 13 annual paid company holidays
  • Competitive Paid Time Off (PTO)
  • 8 hours of paid Volunteer Time off annually
  • Immediate eligibility into Company 401(k) plan with company match
  • Tuition Reimbursement program for degreed and non-degreed programs
  • 1:1 personalized Financial Planning Sessions
  • Student Debt Retirement Savings Match program
  • Free snacks and refreshments in each office location

Working Conditions:
  • Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs.
  • Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations.
  • Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

Do the best work of your life at Realtor.com®
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Apply