ZipRecruiter

Log In

1

Client Success Associate Jobs in New Rochelle, NY

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

On Shore

Client Success Associate

Manhattan, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

Onshore

Client Success Associate

New York, NY

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday . Who we are looking for: * 3-5 years of experience in a Client Success ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

WebMD

Client Success Associate

Newark, NJ · On-site

$59K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

MSLGROUP

Associate, Client Success

Manhattan, NY · On-site

Associate, Client Success As an Associate, Client Success, you will play a key role in supporting the coordination and management of client relationships across a dynamic portfolio of accounts. You ...

datafuelX Inc.

Partnership Success Associate

New York, NY · On-site +1

$60K - $70K/yr

Partnership Success Associate Location: Hybrid - New York City + Remote Reports to: Manager ... This is a great opportunity for someone eager to build hands-on experience in client success ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in New Rochelle, NY

Client Success Associate information

See New Rochelle, NY salary details

$19K

$54.5K

$95.7K

How much do client success associate jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client success associate in New Rochelle, NY is $54,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $67,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in New Rochelle, NY? The most popular types of Client Success jobs in New Rochelle, NY are:
What job categories do people searching Client Success Associate jobs in New Rochelle, NY look for? The top searched job categories for Client Success Associate jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Client Success Associate jobs? Cities near New Rochelle, NY with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in New Rochelle, NY as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,531 per year, or $26.2 per hour.

Client Success Associate

Realty Plans

Stamford, CT • On-site

$22/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Client Success Associate

We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Schedule and manage field technicians (photographers)
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED (College Degree Preferred)
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Benefits/Perks
  • Competitive Compensation with Annual Pay Increases and Bonuses
  • Paid Time Off
  • Career Growth Opportunities
  • Weekly Team Building Lunches and Events

Compensation: $22.00 per hour

Who We Are

At the age of 17, Hicham Bensaoui moved from Morocco to the USA to follow his dream. He always had a passion for photography; what began as a hobby shooting landscape and portraits quickly turned into picking up work for fashion, weddings, and event photography. Soon after, he began his journey as a Real Estate Photographer, Videographer and Editor which quickly became his main focus. Hicham and his wife, Julia, realized there was a need in the real estate industry for consistent media quality and support. Fully committed, they put in long hours every day to grow the company and the team to what it has become today. We opened our doors in 2014 under the name CT Plans. Our name changed to Realty Plans in 2022, but our core values have always stayed the same: quick turnaround, top quality, and a reliable support team to cater to the needs of our clients. We cover Residential, Commercial, Agent and Town services across the Northeast.

Work With Us

Join our team to help shape the future of real estate digital marketing tools. Our Core Values:

  • Real
  • Equal
  • Driven
  • Honest
  • Inspired
  • Purposeful

Apply