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Director Client Success Jobs in New Rochelle, NY

DeepIntent

Director, Client Success

New York, NY

$150K - $170K/yr

The Director, Client Success will oversee their own book of business and build relationships with each client to understand their business goals and help them achieve success using DeepIntent ...

New

DeepIntent

Director, Client Success

New York, NY · On-site

$150K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director, Client Success will oversee their own book of business and build relationships with each client to understand their business goals and help them achieve success using DeepIntent ...

Socket.dev

Director, Client Success

Manhattan, NY · On-site

$150 - $170/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director, Client Success will oversee their own book of business and build relationships with each client to understand their business goals and help them achieve success using DeepIntent ...

New

Dow Jones

Director, Client Success

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role reports directly to the Executive Director of Client Success. You Will: Strategic Client Leadership * Independently direct and supervise the post-sale client experience in designated ...

Dow Jones & Company, Inc.

Director, Client Success

Manhattan, NY · On-site

$160 - $200/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role reports directly to the Executive Director of Client Success. You Will: Strategic Client Leadership * Independently direct and supervise the post‑sale client experience in designated ...

News Corporation

Director, Client Success

Manhattan, NY · On-site

$160 - $200/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role reports directly to the Executive Director of Client Success. You Will Strategic Client Leadership * Independently direct and supervise the post‑sale client experience in designated ...

Storyful

Director, Client Success

Manhattan, NY · On-site

$160 - $200/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role reports directly to the Executive Director of Client Success. Responsibilities * Strategic Client Leadership: Independently direct and supervise the post‑sale client experience in the ...

Emplova

Client Success Director

Huntington Station, NY · On-site

$80K - $100K/yr

About the RoleWe are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Emplova

Client Success Director

Huntington, NY · On-site

About the Role We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Crafty

Strategic Account Director (Client Success)

Manhattan, NY · On-site

$155 - $180/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Director of Client Experience, and may have up to 25% travel. Required Attributes Client Retention and Growth: * Client Success & Growth: Develop strategies to elevate client satisfaction ...

Craft

Strategic Account Director (Client Success)

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... the Director of Client Experience, and may have up to 25% travel. Required Attributes: CLIENT RETENTION AND GROWTH: * Client Success & Growth: Develop strategies to elevate client satisfaction ...

Thought Machine Group Limited

Client Success Director

New York, NY · On-site

$130K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Client Success Director (CSD) is accountable for ensuring Clients successfully adopt and scale our platform to achieve their contracted outcomes. The primary measure of success for this role is ...

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Showing results 1-20

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in New Rochelle, NY

Director Client Success information

See New Rochelle, NY salary details

$39.6K

$125K

$184.2K

How much do director client success jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director client success in New Rochelle, NY is $124,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,300.00 and $149,700.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in New Rochelle, NY?

The most popular types of Client Success jobs in New Rochelle, NY are:

What job categories do people searching Director Client Success jobs in New Rochelle, NY look for?

The top searched job categories for Director Client Success jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Director Client Success jobs?

Cities near New Rochelle, NY with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in New Rochelle, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $124,964 per year, or $60.1 per hour.

Director, Client Success

DeepIntent

New York, NY

$150K - $170K/yr

Full-time

Posted 3 days ago

New

Job description

What You'll Do:

DeepIntent is seeking an experienced Director, Client Success to join our Client Success team. The Client Success team is responsible for providing excellent client service and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. The Director, Client Success will oversee their own book of business and build relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Director, Client Success should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.

  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including optimizations, reporting, recommendations, etc.)
  • Manage, mentor and coach a pod of Client Success Managers
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service 
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide ongoing insights on campaign performance and post-campaign wrap-up analysis, as well as conduct client business reviews
  • Work closely with Sales and Strategy to identify ways to grow accounts and bring forth strategic recommendations 
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing
  • Work with Sales and Campaign Managers to ensure the accuracy of all IO related data

Who You Are: 

  • 8+ years of working experience in a Client Success role within the adtech, digital and/or programmatic industry 
  • You have a great passion for digital and an understanding of the digital advertising landscape; experience in healthcare is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment 
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills 
  • Able to critically think to solve problems and answer client ad hoc questions
  • Proficient with Word, Excel and PowerPoint 
  •  Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $150,000 - $170,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer an annualized bonus/commissions plan and competitive benefits as well as many other company offerings.

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