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Client Success Manager Jobs in New Rochelle, NY (NOW HIRING)

DeepIntent

Client Success Manager

New York, NY

$90K - $100K/yr

DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs ...

Morgan Stanley

Client Success Manager

Purchase, NY

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Responsibilities: * Manage all day-to-day ...

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

Global-e

Client Success Manager

Manhattan, NY · On-site +1

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

Alteva RCM

Client Success Manager

Hackensack, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Alteva RCM

Client Success Manager

Hackensack, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

Arcesium LLC

Client Success Manager

New York, NY · On-site

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

Arch

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

Arch.co

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

BranchLab

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in New Rochelle, NY

Client Success Manager information

See New Rochelle, NY salary details

$33.4K

$85.5K

$144.1K

How much do client success manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for client success manager in New Rochelle, NY is $85,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $101,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in New Rochelle, NY? The most popular types of Client Success jobs in New Rochelle, NY are:
What job categories do people searching Client Success Manager jobs in New Rochelle, NY look for? The top searched job categories for Client Success Manager jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Client Success Manager jobs? Cities near New Rochelle, NY with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in New Rochelle, NY as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $85,478 per year, or $41.1 per hour.

Client Success Manager

DeepIntent

New York, NY

$90K - $100K/yr

Other

Re-posted 18 days ago

Job description

What You'll Do:

DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.  

Responsibilities:

  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.)  
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment. 
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide scheduled and ad hoc performance updates
  • Work closely with Sales to identify ways to grow accounts and bring forth strategic recommendations 
  • Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP reporting and providing test links/screenshots
  • Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing

Who You Are: 

  • 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry
  • You have a great passion for digital and an understanding of the digital advertising landscape; HCP/DTC Pharmaceutical knowledge is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment 
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills
  • Proficient with Word, Excel, PowerPoint and Google Suite
  • Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.

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