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Client Success Manager Jobs in New Rochelle, NY (NOW HIRING)

SeatGeek

Client Success Manager

New York, NY · On-site

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

SeatGeek

Client Success Manager

New York, NY · On-site +1

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

As a Client Success Manager you will act in an internal and client-facing role, and will be instrumental in making us the most effective media partner for our key clients and you will report directly ...

WOWK-TV

Client Success Manager

New York, NY

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

New

Tribune Media

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Nexstar Media Group

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

OpenAP LLC

Client Success Manager

New York, NY · On-site +1

About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...

+SUBSCRIBE®

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

Dow Jones

Client Success Manager

New York, NY

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency ... Thoroughly leverage WSJ BG's project management system to ensure timelines are coordinated and ...

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

WebMD

Client Success Manager

Newark, NJ · On-site

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

SUBSCRIBE

Client Success Manager

New York, NY

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

WebMD

Client Success Manager

Newark, NJ · On-site +1

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

Dow Jones

Client Success Manager

New York, NY

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency ... Thoroughly leverage WSJ BG's project management system to ensure timelines are coordinated and ...

Verra Mobility

Client Success Manager

New York, NY · On-site

As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and resolving challenges or issues in a manner that exceeds expectations. The ...

WebMD

Client Success Manager

Newark, NJ · On-site

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in New Rochelle, NY

Client Success Manager information

See New Rochelle, NY salary details

$33.4K

$85.5K

$144.1K

How much do client success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success manager in New Rochelle, NY is $85,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $101,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in New Rochelle, NY? The most popular types of Client Success jobs in New Rochelle, NY are:
What job categories do people searching Client Success Manager jobs in New Rochelle, NY look for? The top searched job categories for Client Success Manager jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Client Success Manager jobs? Cities near New Rochelle, NY with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in New Rochelle, NY as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $85,478 per year, or $41.1 per hour.

Client Success Manager

SeatGeek

New York, NY • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

SeatGeek rating

9.5

Company rating: 9.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 4 rated ticket sellers

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry.
As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You'll build the foundations for long-term, high-impact relationships by deeply understanding your clients' objectives and guiding them to strategic outcomes through data, insights, and industry expertise.
This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment.
What you'll do
  • Serve as a strategic partner to clients, aligning SeatGeek's technology with their business goals to drive revenue growth and deliver win/win solutions
  • Build trusted relationships with senior leaders and key decision-makers across client organizations, expanding SeatGeek's influence and creating alignment around strategic priorities
  • Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
  • Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
  • Leverage strong client relationships across all levels of the clients org, including senior leadership to generate advocacy through case studies, referrals, and industry exposure
  • Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
  • Travel to client events as needed (up to 25-30%) to support client engagement
  • Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
  • Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
  • Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations
What you have
  • 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus
  • Track record of driving client outcomes-not just managing relationships, but improving business performance and revenue results with the ability to show it through data.
  • Experience and comfort presenting to and building relationships at leadership levels of internal and external partner organizations.
  • Deep understanding of commercial and financial aspects of companies, and how to impact the P&L
  • Strong communication and presentation skills; you can simplify complexity and speak both client and product
  • Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools including AI is a plus
  • Problem-solver who takes initiative, navigates ambiguity, and adapts quickly
  • Collaborative mindset with a "one team" approach to working cross-functionally
  • Willingness to travel to client locations and events regularly (~25%-30%)
  • Bachelor's degree preferred
Why You'll Love This Role
  • You'll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you'll get to attend marquee sporting events and concerts
  • You'll be part of a team that values commercial impact, not just operational excellence
  • You'll collaborate closely with peers in CS and across the company
  • You'll get exposure to leadership, both at SeatGeek and with client execs
  • You'll join a culture that's bold, transparent, and obsessed with doing meaningful work-no B.S. busywork allowed
Perks
  • Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Eligible for the SG discretionary annual bonus based on individual and company performance
  • Up to 16 weeks of fully-paid family leave
  • 401(k) matching
  • Student loan matching program
  • Health, vision, dental, and life insurance
  • Up to $25k towards family building, reproductive health services and Gender-affirming care
  • $500 per year for wellness expenses
  • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
  • $360 per quarter to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.

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