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Director Client Success Jobs in New Rochelle, NY

PatientPoint

Director, Client Sales

New York, NY

Job Summary PatientPoint is looking for a Director, Client Sales to lead retention and growth ... Partner with Client Success and Marketing to ensure program performance data supports the renewal ...

New

PatientPoint

Director, Client Sales

Manhattan, NY · On-site

Job Summary PatientPoint is looking for a Director, Client Sales to lead retention and growth ... Partner with Client Success and Marketing to ensure program performance data supports the renewal ...

Vistar Media

Client Success Associate

New York, NY · On-site

$46K - $84K/yr

You will report to the Director of Client Success and work closely with the Client Success team to assist in pre-sale activities and day to day campaign management across managed & self-service buys.

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and ... We are looking for a Client Success Manager to ensure the long-term success of our clients in North ...

+SUBSCRIBE®

Client Success Manager

New York, NY · On-site

... have direct influence on the decision making and execution of large pieces of the product. In ... Produce and track KPIs related to client satisfaction, platform usage, and success indicators.

Global-e

Client Success Manager

Manhattan, NY · On-site +1

$65K - $95K/yr

GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and ... We are looking for a Client Success Manager to ensure the long-term success of our clients in North ...

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Showing results 21-40

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in New Rochelle, NY

Director Client Success information

See New Rochelle, NY salary details

$39.6K

$125K

$184.2K

How much do director client success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director client success in New Rochelle, NY is $124,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,300.00 and $149,700.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in New Rochelle, NY?

The most popular types of Client Success jobs in New Rochelle, NY are:

What job categories do people searching Director Client Success jobs in New Rochelle, NY look for?

The top searched job categories for Director Client Success jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Director Client Success jobs?

Cities near New Rochelle, NY with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in New Rochelle, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $124,964 per year, or $60.1 per hour.

Associate Client Success Director

IQVIA, Inc.

Greenwich, CT • On-site

Full-time

Medical, Life

Posted 13 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

63rd of 225 rated it services

Job description

About Cedar Gate Technologies
Cedar Gate Technologies, an IQVIA business, enables payers, providers, employers, and service administrators to excel at value-based care with a unified technology and services platform delivering analytics, care, and payment technology on a single data management foundation. At Cedar Gate, you'll be part of a collaborative, innovative environment where great ideas thrive. We invest deeply in our people through ongoing training, comprehensive benefits, and a strong culture of teamwork, offering the chance to grow your skills while contributing to high impact initiatives for some of the world's most dynamic companies.
Position Summary
Cedar Gate Technologies, an IQVIA business, is seeking a client-focused and relationship-driven professional to join our growing Client Success team as an Associate Client Success Director. In this role, you will serve as the strategic partner and primary point of contact for a portfolio of clients, guiding them through every stage of their journey and ensuring they achieve measurable business outcomes through our industry-leading solutions and services. Success in this position requires the ability to build trusted executive-level relationships, champion the voice of the client across the organization, leverage client insights to help shape product evolution, and identify opportunities to expand value and deepen engagement. This is an exciting opportunity for a proactive professional who is passionate about delivering exceptional client experience and driving long-term client success.
Roles & Responsibilities
  • Serve as the primary point of contact, trusted advisor, and internal advocate for a book of complex, enterprise clients with multiple Cedar Gate Product Lines
  • Lead a cross-functional Account Team for each client within book of clients
  • Facilitate regular, executive-level meetings focused on client needs, their organizational goals and objectives, and possible expansion opportunities
  • Drive product utilization through training, a deep understanding of the client's business objectives, and technical expertise in how Cedar Gate solutions support their business objectives
  • Develop and execute success plans for clients that outline their critical success factors and metrics for success, track progress and mitigate potential issues, and celebrate success through documented value stories and references served
  • Surface and syndicate best practices in the use of Cedar Gate's solutions within the Cedar Gate community
  • Represent the voice of the client to inform the product roadmap and service delivery model
  • Provides thought leadership for supporting clients within a Cedar Gate Product Line or client Market Segment
  • Acts as a change agent, formulating and promoting Client Success strategies, direction, and initiatives
  • Acts as coach for Client Success Business Analysts, Client Success Managers, and Sr. Client Success Managers
  • Supports sales process through RFP/RFI responses and prospect calls.

Job Location
United States - Remote
Work Arrangement
U.S. residents only; work must be performed within the United States.
Experience / Qualifications
  • Bachelor's degree in related field required, master's preferred
  • Minimum of 8 years of healthcare industry experience, working with providers, health plans, brokers, medical management companies, or at a healthcare data analytics provider
  • Client Success or client relationship management experience
  • Ability to communicate and present company, product, and technology information to a broad audience
  • Strong analytic and problem-solving skills with the demonstrated ability to identify and make decisions based on complex client requests
  • Basic understanding of healthcare claims and EMR data.
  • Experience with value-based care reimbursement models (MSSP, ACO Reach, Capitation, Bundles etc.).
  • Be available for travel as much as 25% of the time
  • To be eligible for this position, you must reside in the same country where the job is located.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $86,000.00 - $239,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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