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Client Success Associate Jobs in Washington (NOW HIRING)

Robots & Pencils

Client Partner

Washington, DC · On-site

Own a portfolio of clients with responsibility for client P&Ls, client success, client delivery ... Mentor Associate Partners and Directors, building leadership pipelines and scalable mentorship ...

B.F. Saul Company

Client Service Associate

Bethesda, MD · On-site

$15.50 - $21.50/hr

Chevy Chase Trust Client Services Associate Chevy Chase Trust is a privately owned investment think ... and client success over everything else. From thematic investment management to estate and ...

B.F. Saul Company

Client Service Associate

Bethesda, MD

$15.50 - $21.50/hr

... and client success over everything else. From thematic investment management to estate and ... Essential Job Functions of a Client Service Associate: * Deliver exceptional service by ...

B.F. Saul Company

Client Service Associate

Bethesda, MD

$15.50 - $21.50/hr

... and client success over everything else. From thematic investment management to estate and ... Essential Job Functions of a Client Service Associate: * Deliver exceptional service by ...

B.F. Saul Company

Client Service Associate

Bethesda, MD · On-site

$15.50 - $21.50/hr

... and client success over everything else. From thematic investment management to estate and ... Essential Job Functions of a Client Service Associate: * Deliver exceptional service by ...

B.F. Saul Company

Client Services Team Assistant

Bethesda, MD · On-site

$18.50 - $25.50/hr

... and client success over everything else. From thematic investment management to estate and ... Serve as a back-up to Client Service Associates to ensure continuity of service. * Other duties and ...

B.F. Saul Company

Client Services Team Assistant

Bethesda, MD · On-site

$18.50 - $25.50/hr

... and client success over everything else. From thematic investment management to estate and ... Serve as a back-up to Client Service Associates to ensure continuity of service. * Other duties and ...

Venn

Client Services Associate

Washington, DC · On-site

$64K/yr

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service ... Our track record of success is a function of our broad array of working relationships, our ...

Venn

Client Services Associate

Washington, DC

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service ... Our track record of success is a function of our broad array of working relationships, our ...

Venn-Corp

Client Services Associate

Washington, DC · On-site

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service ... Our track record of success is a function of our broad array of working relationships, our ...

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Client Success Associate information

See Washington salary details

$21K

$60K

$105.3K

How much do client success associate jobs pay per year?

As of Jun 26, 2026, the average yearly pay for client success associate in Washington is $60,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Washington? The most popular types of Client Success jobs in Washington are:
What are popular job titles related to Client Success Associate jobs in Washington? For Client Success Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Washington look for? The top searched job categories for Client Success Associate jobs in Washington are:
What cities in Washington are hiring for Client Success Associate jobs? Cities in Washington with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Washington as of June 2026, with employment types broken down into 73% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $60,017 per year, or $28.9 per hour.

Senior Manager / Client Success (US Federal)

VIRTUAL CLARITY LIMITED

Ashburn, VA

Full-time

Posted 26 days ago

Job description

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

  • Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.

  • Work closely with Account Delivery Managers and Associates to ensure efficient account operations.

  • Cultivate and maintain relationships with clients to understand their needs and goals and how DXC's various offerings can address them.

  • Assist in budget management and cost control for the accounts.

  • Collaborate with senior leadership to define and track key performance metrics.

  • Stay informed about industry trends and assess how they impact account strategies.

  • Address and resolve account-related issues and escalate as necessary.

  • Provide regular status updates on account performance.

Basic Qualifications:

  • Bachelor's degree in a technical or business-related discipline. (Advanced degree is a nice to have but not required)

  • 15 years relevant experience

  • Active PMP or PgMP

  • Active SECRET Clearance

  • Must be located in the DC Metro Area and be prepared to be onsite as required.

Other Qualifications:

  • AI/ML Certifications

  • Other relevant technical certifications

  • Experience managing program portfolios

Please note: The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.

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