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Client Success Associate Jobs in Orting, WA (NOW HIRING)

... success. * TEAM MANAGEMENT: You are an exceptional coach, leader, and mentor for your associates ... our client's success. In addition to supplies, we offer equipment and technology, service and ...

... client relationship building and positive communication skills are key to success in this role. As ... Headquartered in Tacoma, Washington, Burkhart has 400 associates, ten regional divisions in ...

Office Associate

Renton, WA · On-site

$19 - $25.50/hr

... Client's postage machine - Lifting up to 50lbs Must Have Skills: - Strong verbal and written ... to group success - Strong interpersonal skills to foster positive working relationships ...

Retail Part Time Store Associate

Tacoma, WA · On-site

$17.13 - $17.92/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

Retail Part Time Store Associate

Tacoma, WA

$16.25 - $18.75/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

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Associate Attorney

Tacoma, WA · On-site

$90K - $150K/yr

... client experience as though they were our only client, we are building the Injury and Criminal ... success of a fast-paced practice. We are also proud that two of our attorneys have gone on to ...

Retail Store Associate (Seasonal)

Puyallup, WA

$16.50 - $18.75/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

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Showing results 1-20

Client Success Associate information

See Orting, WA salary details

$19.1K

$54.8K

$96.3K

How much do client success associate jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success associate in Orting, WA is $54,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What cities near Orting, WA are hiring for Client Success Associate jobs? Cities near Orting, WA with the most Client Success Associate job openings:
Client Relationship Associate - Seattle

Client Relationship Associate - Seattle

FusionTek

Federal Way, WA • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Associate who embodies our core values:

  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Associate, you’ll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. You’ll learn the ins and outs of account management, client advocacy and service delivery from experienced mentors, with real ownership and impact from day one. If you’re eager to build a career in client success, love solving problems, and want a team that’s invested in teaching you the ropes, this role was built for you!

This position is listed as Hybrid — primarily remote with occasional travel to client meetings/events. Greater Seattle area residents only.

Here's what you'll be doing:

  • Champion your clients — serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
  • Drive retention and growth — build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
  • Keep a pulse on account health — proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
  • Bridge the gap between client and company — bring client feedback to internal teams so we can continuously improve service delivery.
  • Coordinate seamlessly across teams — partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
  • Manage the details that matter — maintain accurate client documentation, account records, and technical configurations.
  • Show up where it counts — conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements

???? Experience & Qualifications
  • Business-to-Business experience — prior experience working with business clients in a customer service or business development role
  • Greater Seattle Area resident
???? Technical Skills
  • Strong communication skills — ability to translate technical concepts into clear, accessible language for non-technical stakeholders
  • Proactive problem-solving — identifies risks early, builds action plans, and follows through independently
  • Cross-functional collaboration — works effectively with technical, sales, and project management teams
  • CRM proficiency — experience with tools like AutoTask, ConnectWise, or similar platforms
  • Self-management in a remote/hybrid environment — strong organizational habits and reliable follow-through
  • Technical literacy in server technologies, network infrastructure, and cloud technology is a plus — working understanding of these technologies to speak confidently with both clients and internal technical teams is a plus, but not required

Benefits

At FusionTek, we truly believe our people are our most valuable asset. That’s why we’re proud to offer:

  • ???? Competitive salary: $65,000 – $80,000 per year
  • ???? Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
  • ???? Comprehensive coverage: Medical, Dental and Vision plans
  • ???? 401(k) plan with 4% company matching and immediate vesting
  • ???? Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
  • ???? Educational reimbursement for certification tests and access to company-supplied training resources
  • ???? Team culture: Fun events and opportunities to connect with colleagues