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Client Success Associate Jobs in Spokane, WA (NOW HIRING)

Junior Associate Attorney

Spokane, WA

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We measure our success by outcomes, because every resolution restores stability where it matters ... Conducting thorough reviews and analyses of client tax documents to identify issues and formulate ...

Project Coordinator

Spokane, WA · On-site

$62K - $68K/yr

  • PTO

High school diploma required; associate or bachelor's degree in a related field preferred ... Positive attitude with a focus on team collaboration and client success. Job Specifications

High school diploma required; associate or bachelor's degree in a related field preferred ... Positive attitude with a focus on team collaboration and client success. Job Specifications

Associate Financial Advisor

Spokane, WA · On-site

  • Medical

  • Retirement

  • PTO

... your success while helping clients pursue their financial goals. Job Overview: As an Associate ... Prepare and review client communications as well as forms and documents needed for customer ...

Associate Financial Advisor

Spokane, WA · Remote

  • Medical

  • Retirement

  • PTO

... your success while helping clients pursue their financial goals. Job Overview: As an Associate ... Prepare and review client communications as well as forms and documents needed forcustomer accounts

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Client Success Associate information

See Spokane, WA salary details

$18.7K

$53.6K

$94K

How much do client success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success associate in Spokane, WA is $53,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $66,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Spokane, WA?

The most popular types of Client Success jobs in Spokane, WA are:

What are popular job titles related to Client Success Associate jobs in Spokane, WA?

For Client Success Associate jobs in Spokane, WA, the most frequently searched job titles are:

What cities near Spokane, WA are hiring for Client Success Associate jobs?

Cities near Spokane, WA with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $53,580 per year, or $25.8 per hour.

Seasonal Assistant District Manager

Jackson Hewitt - HQN

Post Falls, ID • On-site

$45K - $47K/yr

Full-time

Medical, Retirement

Posted 9 days ago


Job description

Benefits:
  • Earned Wage Access
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Training & development

The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately twenty (20) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.
 
This is a full-time seasonal role with a start date of October 5, 2026, and an anticipated end date of April 24, 2026.
 
What you'll do here:
Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
  • Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
  • Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
  • Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
  • Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
  • Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
  • Resolves client complaints or answers client questions regarding policies and procedures.
  • Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.
Skills you’ll bring for success:
  • Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred.
  • 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
  • Entrepreneurial spirit that inspires out of the box thinking to impact business results.
  • Tax knowledge preferred.
  • Strong communication, interpersonal, organizational, and client service skills.
  • Must possess reliable transportation, insurance, and a driver’s license in good standing.
  • Proficiency with a variety of computer software applications such as electronic mail, internet browser, Dayforce or other HR information system, online time-tracking, Word, and Excel preferred.
  • Knowledge in accounting or tax preparation software preferred.
  • Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
  • Ability to work under pressure, in a fast-paced working environment.
 What you’ll get if you join us:
  • Eligible for year-end annual bonus program 
  • 401k with Company Match 
  • Medical Low Plan with Company HSA Match
  • Teladoc (Unlimited Teladoc sessions, $18 per month to seasonal employees) 
  • Free Employee Assistance Program (EAP) 
  • Corporate discount program 
  • Free tax preparation training and PTIN registration 
  • Free tax filing services for all JH employees 
  • Professional development and continuous training
  • Expand your leadership and operational knowledge
  • Learn from a District Manager how to best support busy retail tax locations
  • Make a visible impact within the organization
  • Join a fast-paced, innovative culture with an open and collaborative environment
  • Ample opportunity to develop core and new skillsets and have a stake in your own success
  • Opportunities for advancement within the organization
  • Join a great organization that cares about its employees!
  • Earned Wage Access – access a portion of your earned wages before payday when you need it