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Client Success Jobs in Spokane, WA (NOW HIRING)

Corporate Tools

Client Experience Director

Post Falls, ID · On-site +1

$85K/yr

As a Client Experience Director, you will focus on people and process improvements, team building ... Proven track record of success in people first customer service environments * Courage to tactfully ...

NAC Architecture

Healthcare Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads healthcare projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success. What ...

NAC Architecture

Healthcare Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads healthcare projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success. What ...

NAC Architecture

Project Manager

Spokane, WA

$90K - $117K/yr

This role leads architectural projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success.

NAC Architecture

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads architectural projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success.

NAC Inc

Healthcare Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads healthcare projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success. What ...

NAC Inc

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads architectural projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success.

PSG Global Solutions

Furnace Operator

Spokane, WA

$14/hr

Furnace Operator For over 70 years, Yoh has provided the talent needed for the jobs and projects critical to client success, by delivering comprehensive workforce solutions that focus on Aerospace ...

PSG Global Solutions

Furnace Operator

Spokane, WA

$14/hr

Furnace Operator For over 70 years, Yoh has provided the talent needed for the jobs and projects critical to client success, by delivering comprehensive workforce solutions that focus on Aerospace ...

Wayfinder RCM

Medical Billing Specialist

Spokane, WA

$18.75 - $24/hr

In this role, you'll put your eye for detail, love for process, and commitment to client success into action by working directly with internal teams and client staff to support accurate, timely, and ...

Wayfinder RCM

Medical Billing Specialist

Spokane, WA · On-site

$22 - $26/hr

In this role, you'll put your eye for detail, love for process, and commitment to client success into action by working directly with internal teams and client staff to support accurate, timely, and ...

Rincon Broadcasting Group

Account Executive

Spokane, WA · On-site

$30K - $35K/yr

Express your creative side by developing impactful messages that increase your client's success! Ideal candidates will be ...knowledgeable, customer-focused and goal-oriented. Experienced sellers ...

New

Wayfinder RCM

Medical Billing Specialist

Spokane, WA · On-site

$18.75 - $24/hr

In this role, you'll put your eye for detail, love for process, and commitment to client success into action by working directly with internal teams and client staff to support accurate, timely, and ...

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All JobsClient Success JobsClient Success Jobs in Spokane, WA

Client Success information

See Spokane, WA salary details

$32.9K

$84K

$141.6K

How much do client success jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client success in Spokane, WA is $83,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,100.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Spokane, WA?

The most popular types of Client Success jobs in Spokane, WA are:

What job categories do people searching Client Success jobs in Spokane, WA look for?

The top searched job categories for Client Success jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Client Success jobs?

Cities near Spokane, WA with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Spokane, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $83,988 per year, or $40.4 per hour.

Client Success Manager

Spokane, WA • Remote

Hargrove Management Services Organization Inc
See more jobs at Hargrove Management Services Organization Incexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

About the Company

Hargrove Management Services Organization, Inc is a leading national law firm support company dedicated to collaborating with Hargrove Firm, a highly esteemed estate and tax planning firm based in Louisville, Kentucky. Together, we strive to make a difference in the lives of our clients by offering top-notch, efficient support to our team of exceptional lawyers. We are committed to delivering excellence in every aspect of our work.

About the Role

The Client Success Manager is responsible for delivering a high-quality, end-to-end client experience throughout the estate planning process. This role serves as the primary point of contact for clients referred by financial advisors, ensuring each engagement is handled with professionalism, clarity, and efficiency.


Acting as the central coordinator across clients, advisors, attorneys, and internal teams, the Client Success Manager ensures that every estate plan progresses smoothly—from initial intake through final document execution. The role requires strong organizational skills, sound judgment, and the ability to manage multiple workstreams while maintaining a consistent, high-touch client experience.


Key Focus Areas


Client Experience & Relationship Management

  • Build trust with clients by providing clear guidance, timely communication, and a professional, supportive experience
  • Ensure clients understand each step of the estate planning process and feel confident in their decisions
  • Represent both the firm and the referring advisor with a high standard of care and responsiveness


Process Ownership & Execution

  • Manage the full lifecycle of client engagements, ensuring all steps are completed accurately and on time
  • Coordinate across advisors, legal teams, and clients to maintain alignment and avoid delays
  • Monitor progress, follow up proactively, and keep all parties informed of status and next steps
  • Maintain accurate client records and documentation within internal systems
  • Identify inefficiencies or friction points and contribute to process improvements
  • Ensure compliance with internal standards and service expectations


Cross-Functional Collaboration

  • Partner closely with attorneys, paralegals, and internal teams to deliver a seamless experience
  • Escalate complex questions or issues appropriately while maintaining client confidence
  • Contribute to a collaborative, team-oriented environment where information is shared and processes are continuously refined


What Success Looks Like

  • Clients move efficiently from intake to signed documents with minimal friction
  • High client satisfaction and positive feedback
  • Strong conversion rates from referred clients
  • Clear, consistent communication across all stakeholders
  • Reliable execution with minimal errors or delays


What You Bring

  • 3+ years in client success, support, or client-facing ops
  • Extreme attention to detail (you catch what others miss)
  • Clear, confident communication—written and verbal
  • Ability to juggle multiple clients and priorities without dropping the ball
  • Comfort working with tech and collaborating across legal + technical teams
  • Proficiency with Microsoft Office (Excel, OneNote, etc.)
  • Experience with CRMs and scheduling tools
  • Team-first mindset—you collaborate, communicate, and grow with the team


What You’ll Get

  • Full-time Employment
  • 401k with competitive matching
  • Medical, Dental, & Vision Insurance
  • Paid-Time Off
  • Fun coworkers and growth potential!


Hargrove Management Services Organization, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We are committed to fostering an inclusive, respectful workplace where everyone can thrive.