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Client Success Jobs in Spokane, WA (NOW HIRING)

Software Finder

SVP Business Development

Spokane, WA · On-site +1

... Client Success, and Executive Leadership to achieve organizational objectives. The SVP - Business Development will serve as a key member of the leadership team and play a critical role in shaping the ...

Alpine Legacy Group

Client Consultant

Post Falls, ID · On-site

$76K - $88K/yr

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ...

Corporate Tools

Client Experience Director

Post Falls, ID · On-site +1

$85K/yr

As a Client Experience Director, you will focus on people and process improvements, team building ... Proven track record of success in people first customer service environments * Courage to tactfully ...

NAC Architecture

Healthcare Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads healthcare projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success. What ...

NAC Architecture

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads architectural projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success.

NAC Architecture

Healthcare Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads healthcare projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success. What ...

NAC Inc

Healthcare Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads healthcare projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success. What ...

NAC Inc

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads architectural projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success.

NAC Architecture

Project Manager

Spokane, WA · On-site

$90K - $117K/yr

This role leads architectural projects from early planning through delivery, balancing design intent, technical excellence, budgets, and schedules while supporting team growth and client success.

Wayfinder RCM

Medical Billing Specialist

Spokane, WA · On-site

$18.75 - $24/hr

In this role, you'll put your eye for detail, love for process, and commitment to client success into action by working directly with internal teams and client staff to support accurate, timely, and ...

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All JobsClient Success JobsClient Success Jobs in Spokane, WA

Client Success information

See Spokane, WA salary details

$32.9K

$84K

$141.6K

How much do client success jobs pay per year?

As of Aug 3, 2026, the average yearly pay for client success in Spokane, WA is $83,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Spokane, WA? The most popular types of Client Success jobs in Spokane, WA are:
What job categories do people searching Client Success jobs in Spokane, WA look for? The top searched job categories for Client Success jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Client Success jobs? Cities near Spokane, WA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Spokane, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $83,997 per year, or $40.4 per hour.

Client Success Representative

R & R HEATING AND AIR CONDITIONING INC

Spokane, WA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

We believe the best work happens when people feel supported and valued. In this role, you’ll join a team that prioritizes 'people first' in every decision we make. You’ll be working hand in hand with our dispatch team and technicians to provide exceptional customer service, backed by a management team, and owner, who are genuinely invested in your success. Our team is dedicated and driven, but we always make space for community; our monthly summer BBQs are a favorite tradition where the entire crew gathers to relax and recharge. If you're looking for a supportive, close-knit crew, you’ll fit right in here.

About Us
R&R Heating & Air Conditioning is a local family business and one of the largest HVAC companies in the Inland Northwest. We are dedicated to quality, serving our community, and deeply investing in our team. This is a place to build a lifetime career in a skilled trade, not just a job. We support our people with structured training, direct investment, and a strong culture of promotion from within.

Key Responsibilities

  • Answer inbound calls promptly and professionally.
  • Book service appointments by converting inquiries into scheduled jobs.
  • Gather customer data including contact details and service needs.
  • Input accurate information into company software or CRM systems.
  • Respond to inquiries regarding services, pricing, and scheduling availability.
  • Route urgent calls to dispatchers or appropriate team members.
  • Accurately document and update all job information in ServiceTitan
  • Support dispatch and field teams to ensure smooth workflow and job completion

Qualifications

  • Strong organizational and multitasking skills
  • Excellent communication skills (both with customers and internal teams)
  • High attention to detail and accuracy
  • Strong multitasking skills with the ability to stay focused and positive throughout challenging shifts
  • Proficient with complex software interfaces

Additional Skills (Preferred but Not Required)

  • Experience call taking for a service based company
  • Familiarity with Service Titan or similar software
  • Basic understanding of HVAC plumbing and electrical systems
  • Experience dispatching

What We Offer

  • Clear career path and advancement opportunities
  • Competitive Pay
  • CEU and License reimbursement
  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Kayaks and paddleboards available for employee use
  • Employer Paid Life Insurance with EAP
  • Seasonal Event Tickets
  • 401(k) with company match
  • A team-focused culture that values safety, accountability, and growth

Join the team that builds more than just HVAC systems—we build careers.
Apply today and grow with R&R Heating and Air Conditioning.