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Client Success Jobs in Bellingham, WA (NOW HIRING)

Place

Customer Success Manager (Brivity)

Bellingham, WA · On-site

$24 - $26/hr

As our Customer Success Manager for Brivity, you'll partner with the Success Team Lead to own a portfolio of accounts, drive measurable outcomes, and deliver a customer experience that sets the ...

Current USA

Client Services Administrator

Burlington, WA · On-site

$18.25 - $24.50/hr

Client Service Administrator (CSA) Larson Gross is an innovative, forward-thinking, and team ... We invest in your success, recognize your contributions, and value a strong sense of community.

Eichleay, Inc.

Electrical Engineer

Ferndale, WA · On-site

$103K - $125K/yr

We're seeking an Electrical Engineer who brings creative solutions and drives client success. This hybrid position focuses on measurable value, efficiency, and raising industry standards. This is a ...

Eichleay, Inc

Electrical Engineer

Ferndale, WA · Hybrid

$103K - $125K/yr

We're seeking an Electrical Engineer who brings creative solutions and drives client success. This hybrid position focuses on measurable value, efficiency, and raising industry standards. This is a ...

Eichleay Engineers Inc

Electrical Engineer

Ferndale, WA · On-site

$103 - $125/hr

We're seeking an Electrical Engineer who brings creative solutions and drives client success. This hybrid position focuses on measurable value, efficiency, and raising industry standards. This is a ...

R.I.S.E. Financial

Sales Representative & Trainer

Lynden, WA · On-site

$80K - $110K/yr

... success through innovation and collaboration . By leveraging cutting-edge technology, teamwork, and a culture of excellence, we consistently strive to exceed client expectations. Our mission includes ...

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All JobsClient Success JobsClient Success Jobs in Bellingham, WA

Client Success information

See Bellingham, WA salary details

$33.8K

$86.3K

$145.5K

How much do client success jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client success in Bellingham, WA is $86,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $102,900.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Bellingham, WA?

The most popular types of Client Success jobs in Bellingham, WA are:

What job categories do people searching Client Success jobs in Bellingham, WA look for?

The top searched job categories for Client Success jobs in Bellingham, WA are:

What cities near Bellingham, WA are hiring for Client Success jobs?

Cities near Bellingham, WA with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Bellingham, WA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $86,337 per year, or $41.5 per hour.

Customer Success Manager (Brivity)

Bellingham, WA • On-site

PLACE Corporate Careers
See more jobs at PLACE Corporate Careersexternal

$24 - $26/hr

Full-time

Retirement, PTO

Re-posted 11 days ago

Job description

Your Opportunity

At PLACE, we're building a category-defining company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup on the path to an IPO, our standards are high, our team is scrappy, and our commitment is to execute the best work of our lives.

This is YOUR CHANCE to be the reason our customers win. As our Customer Success Manager for Brivity, you'll partner with the Success Team Lead to own a portfolio of accounts, drive measurable outcomes, and deliver a customer experience that sets the standard for what great looks like. If you lead with empathy, thrive on accountability, and believe that customer success is a growth strategy, this is your PLACE.

Who Develops You: Success Team Lead

What You're Great At

You are a relationship builder who holds yourself accountable to outcomes, not just activity. You communicate with clarity and warmth, and you know how to navigate a difficult conversation without losing the customer. You're organized enough to manage a large book of accounts without dropping the ball, and sharp enough to spot patterns in feedback before they become bigger problems. You thrive in fast-moving environments, stay calm under pressure, and you're always looking for a better way to do things. You don't wait to be told what needs fixing. You own it.

What You'll Do

  • Own a portfolio of large accounts as the primary point of contact, driving ongoing engagement, retention, and customer satisfaction.
  • Consistently meet and exceed KPIs related to customer engagement, retention, and satisfaction scores.
  • Proactively identify and reach out to unresponsive or at-risk accounts to drive re-engagement and reduce churn before it happens.
  • Conduct regular scorecard reviews and use the results to guide strategic, personalized outreach.
  • Manage and resolve training tickets in the success queue from intake through close, independently owning every step of the process.
  • Lead and co-pilot office hours sessions, providing live product support and guidance that customers actually look forward to attending.
  • Develop deep expertise across all Brivity tools including CRM, CMA, Marketer, Website, Go App, and Kwkly.
  • Maintain accurate, up-to-date customer records in HubSpot with consistency and care.
  • Surface patterns and process improvement opportunities to your supervisor and director to continuously elevate the customer experience.
  • Create and maintain clear process and training documentation that makes the whole team better.
  • Handle customer complaints with professionalism and composure, following established communication guidelines while always advocating for the best outcome.

What You Bring

  • Well-developed verbal and written communication skills, professional, clear, and adaptable to any audience.
  • Proven ability to manage a large book of accounts simultaneously without losing attention to detail.
  • Strong organizational and prioritization skills with the ability to triage by urgency and impact in real time.
  • A sharp eye for patterns across customer feedback and support data.
  • A coachable, resilient mindset and comfort working through ambiguity without losing momentum.
  • Experience in a customer-facing role, ideally in SaaS or tech. Real estate industry knowledge is a bonus.

Why PLACE

We believe people do their best work when they're trusted, supported, and surrounded by others who are equally driven. That's why this role includes a "work from the PLACE you work best" approach, at home, in an office, or on the move. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the PLACE they are proud to call "my company."

Salary: $24-26 per hour

Location: This is an office role in Bellingham, WA.

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