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Client Success Jobs in Seattle, WA (NOW HIRING)

Milliman

Client Success Manager (MedInsight)

Seattle, WA · On-site

$78/hr

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Milliman

Client Success Manager (MedInsight)

Seattle, WA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Leap

Strategic Client Success Manager

Seattle, WA · Remote

About the Role The Strategic Client Success Manager is responsible for delivering exceptional service and driving client satisfaction across an assigned portfolio of strategic relationships with ...

Dura Digital

VP, Delivery & Customer Success

Seattle, WA · On-site

$157K - $202K/yr

Customer Satisfaction & Client Success * Serve as the senior point of escalation for key client relationships, ensuring delivery aligns with expectations and strategic goals. * Drive customer ...

Dura Digital

VP, Delivery & Customer Success

Seattle, WA · On-site

$157K - $202K/yr

Customer Satisfaction & Client Success * Serve as the senior point of escalation for key client relationships, ensuring delivery aligns with expectations and strategic goals. * Drive customer ...

Dura Digital

VP, Delivery & Customer Success

Seattle, WA · Remote

$157K - $202K/yr

Customer Satisfaction & Client Success * Serve as the senior point of escalation for key client relationships, ensuring delivery aligns with expectations and strategic goals. * Drive customer ...

Input 1, LLC

Be Seen First

Sales Trainer - Finance Product Enablement

Seattle, WA · Remote

$100K - $135K/yr

This is a hands-on, individual contributor role focused on designing and delivering role-specific education that enables Sales, Product, Operations, and Client Success teams to develop deep fluency ...

Urgent

Training provided

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Seattle, WA

Client Success information

See Seattle, WA salary details

$37K

$94.5K

$159.3K

How much do client success jobs pay per year?

As of Jun 26, 2026, the average yearly pay for client success in Seattle, WA is $94,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $112,700.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Seattle, WA? The most popular types of Client Success jobs in Seattle, WA are:
What are popular job titles related to Client Success jobs in Seattle, WA? For Client Success jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Seattle, WA look for? The top searched job categories for Client Success jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Client Success jobs? Cities near Seattle, WA with the most Client Success job openings:
Client Success jobs near you
Client Success Manager

Client Success Manager

Varsity Technologies

Seattle, WA • Remote

Full-time

Posted yesterday

Job description

Varsity is an MSP and AI Technology Services company that assists social good companies in healthcare, non profit, education, and startups. Our services have been developed to help customers adopt AI and Data intelligence technologies, improve productivity of staff, lower costs, and address cybersecurity compliance and risk management.

At Varsity Technologies, we go beyond traditional account management. Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations leverage technology to achieve their goals. Acting as trusted advisors, CSMs understand both the business and technical landscape, ensuring clients realize the full value of their IT investments while advancing technology maturity and security posture.
This role combines relationship management, strategic planning, and operational excellence. You’ll collaborate across teams, educate clients, and proactively solve problems - not just sell solutions. If you thrive in a dynamic environment and want to make a social impact through technology, this is the role for you.

ResponsibilitiesStrategic Client Engagement (30%)
  • Build and maintain strong, long-lasting relationships with client stakeholders and executive sponsors. Minimize retention rate.
  • Lead Budget Planning Meetings and IT Ops Meetings to align technology initiatives with business goals, revise client's progresses and opportunities open/closed.
  • Act as a trusted advisor by understanding client strategies, challenges, and mapping these to Varsity’s service offerings.
  • Prepare proposals, quotes, and lead renewal discussions.
Project & Service Coordination (30%)
  • Identify and manage client requests for new projects, products, trainings, appdev and services.
  • Collaborate internally and externally to ensure successful project delivery and technology roadmap opportunities execution, aligning client initiatives effectively with annual goals.
  • Supervise Vendors management.
  • Lead onboarding and post-onboarding activities, including end-user training.
Client Success & Retention (40%)
  • Conduct recurring success calls to review goals, metrics, and service performance.
  • Monitor client compliance with Varsity’s standards and proactively address challenges.
  • Drive account growth through upselling and cross-selling aligned with client needs.
  • Track and report on client satisfaction, retention, and portfolio growth.
Key Performance Indicators (KPIs)
  • Client Retention Rate.
  • Client Satisfaction Score (CSAT).
  • Revenue growth and service adoption.
  • Client subscription renewal rate.
  • Strategic engagement frequency.

Requirements

  • Bachelor’s degree preferred or equivalent experience.
  • Minimun of 4 years working experience.
  • Proven experience in client success, account management, or consulting within Managed Services or IT.
  • Strong business acumen and ability to translate technical risk into business impact.
  • Knowledge of Cybersecurity, Cloud Solutions, and Managed IT Services highly desired.
  • Excellent communication, negotiation, and presentation skills, including experience with C-level executives.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in CRM tools (e.g., Salesforce) and IT management platforms (e.g., ConnectWise).