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Client Success Executive Jobs in Seattle, WA (NOW HIRING)

Snapfinance

Client Success Manager

Tacoma, WA

Whether you've held titles like Account Executive, Territory Manager, Customer Success Manager, or ... client interaction, autonomy, and meaningful impact. If you're a relationship builder who loves ...

Snap Finance

Client Success Manager

Tacoma, WA · On-site

Whether you've held titles like Account Executive, Territory Manager, Customer Success Manager, or ... client interaction, autonomy, and meaningful impact. If you're a relationship builder who loves ...

Brex

Enterprise Client Sales Executive

Seattle, WA · Hybrid

$253K - $316K/yr

Your role will be pivotal in fostering business expansion and ensuring sustained client success ... Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and ...

Brex

Enterprise Client Sales Executive

Seattle, WA · On-site

$253K - $316K/yr

Your role will be pivotal in fostering business expansion and ensuring sustained client success ... Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and ...

Vimly

Account Executive, New Sales

Seattle, WA · On-site

$165K/yr

You will orchestrate the right people around each deal, mobilizing product, marketing, client success, and even the CEO as force multipliers in your sales process. If you are energized by building ...

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Seattle, WA

Client Success Executive information

See Seattle, WA salary details

$52.9K

$107.7K

$162.3K

How much do client success executive jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success executive in Seattle, WA is $107,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $118,400.00 per year, depending on experience, location, and employer.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What are the most commonly searched types of Client Success jobs in Seattle, WA?

The most popular types of Client Success jobs in Seattle, WA are:

What are popular job titles related to Client Success Executive jobs in Seattle, WA?

For Client Success Executive jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Client Success Executive jobs in Seattle, WA look for?

The top searched job categories for Client Success Executive jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Client Success Executive jobs?

Cities near Seattle, WA with the most Client Success Executive job openings:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Seattle, WA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $107,714 per year, or $51.8 per hour.

Customer Success Executive, Payors (Seattle, WA)

Colorwave Inc

Seattle, WA • On-site

Other

Posted 10 days ago

Job description

Customer Success Executive With Deep Payor Experience

We are seeking a Customer Success Executive with deep payor experience to join our growing team. In this role, you will ensure our health plan clients achieve measurable outcomes through the deployment of Hippocratic AI's innovative solutions. You will partner directly with the Chief Medical Officer and play a key role in customer satisfaction, retention, and expansion across our payer portfolio.

Responsibilities include:

  • Serving as the primary point of contact for payer organizations, building trusted relationships with stakeholders across clinical operations, utilization management, care management, and executive leadership.
  • Leading onboarding and implementation efforts for AI-driven products, ensuring alignment with payer workflows in areas such as prior authorization, case management, member services, and provider engagement.
  • Driving user adoption by training health plan staff on solution functionality and demonstrating real-world applications that support operational goals.
  • Identifying and validating opportunities to improve cost efficiency, member outcomes, and administrative throughput using Hippocratic AI's capabilities.
  • Managing ongoing client communications, proactively addressing issues, gathering feedback, and translating needs into product and engineering insights.
  • Defining success metrics tailored to payer use cases, such as turnaround time improvements, staffing efficiency, and member or provider satisfaction.
  • Partnering with internal teams to ensure product performance meets client expectations and aligns with regulatory and compliance standards. Participating in industry forums, conferences, and webinars to share best practices and thought leadership around AI in payer operations.

Location and travel requirements:

  • This is a forward-deployed, onsite role.
  • This is an onsite role based in Seattle, WA, with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Palo Alto, CA) for strategic planning and team sessions.

Qualifications:

  • Must-Have:
    • A minimum of five years working with or within health plans (e.g., Medicare Advantage, Medicaid MCOs, Blues plans, national or regional payers).
    • Proven experience in customer success, account management, payer operations, or implementation roles.
    • Deep understanding of payer workflows across departments like utilization management, care management, member services, and provider operations. Ability to build trusted relationships across payer orgs, from frontline case managers to senior executives.
    • Experience working cross-functionally in fast-paced environments, especially in high-growth or startup settings.
    • Strong organizational and project management skills.
    • Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.
  • Nice-to-Have:
    • Experience supporting AI, automation, or SaaS solutions in the payer space.
    • Familiarity with prior auth workflows, delegated risk arrangements, value-based care programs, or member engagement initiatives.
    • Knowledge of payer-specific compliance and regulatory frameworks (e.g., CMS, NCQA, HIPAA).

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.

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