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Client Success Jobs in Seattle, WA (NOW HIRING)

FusionTek

Client Relationship Associate - Seattle

Kirkland, WA · On-site +1

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

FusionTek

Client Relationship Associate - Seattle

Issaquah, WA · On-site +1

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

FusionTek

Client Relationship Associate - Seattle

Federal Way, WA · On-site +1

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

FusionTek

Client Relationship Associate - Seattle

Issaquah, WA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

FusionTek

Client Relationship Associate - Seattle

Federal Way, WA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

FusionTek

Client Relationship Associate - Seattle

Kirkland, WA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

FusionTek

Client Relationship Associate - Seattle

Kirkland, WA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you! This position is listed as Hybrid ...

Market My Market

Client Experience Manager

Seattle, WA · Remote

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

You'll collaborate closely with Client Success Assistants (CSAs), who provide operational and administrative support, and report to the Director of Client Experience. A week in this role looks like ...

Market My Market

Client Experience Manager

Seattle, WA · On-site +1

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

You'll collaborate closely with Client Success Assistants (CSAs), who provide operational and administrative support, and report to the Director of Client Experience. A week in this role looks like ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Seattle, WA

Client Success information

See Seattle, WA salary details

$37K

$94.5K

$159.3K

How much do client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success in Seattle, WA is $94,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $112,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Seattle, WA?

The most popular types of Client Success jobs in Seattle, WA are:

What are popular job titles related to Client Success jobs in Seattle, WA?

For Client Success jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Seattle, WA look for?

The top searched job categories for Client Success jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Client Success jobs?

Cities near Seattle, WA with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Seattle, WA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $94,529 per year, or $45.4 per hour.

Client Relationship Associate - Seattle

FusionTek

Kirkland, WA • On-site, Remote

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Associate who embodies our core values:

  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Associate, you'll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. You'll learn the ins and outs of account management, client advocacy and service delivery from experienced mentors, with real ownership and impact from day one. If you're eager to build a career in client success, love solving problems, and want a team that's invested in teaching you the ropes, this role was built for you!

This position is listed as Hybrid - primarily remote with occasional travel to client meetings/events. Greater Seattle area residents only.

Here's what you'll be doing:

  • Champion your clients - serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
  • Drive retention and growth - build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
  • Keep a pulse on account health - proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
  • Bridge the gap between client and company - bring client feedback to internal teams so we can continuously improve service delivery.
  • Coordinate seamlessly across teams - partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
  • Manage the details that matter - maintain accurate client documentation, account records, and technical configurations.
  • Show up where it counts - conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements

Experience & Qualifications
  • Business-to-Business experience - prior experience working with business clients in a customer service or business development role
  • Greater Seattle Area resident 
Technical Skills
  • Strong communication skills - ability to translate technical concepts into clear, accessible language for non-technical stakeholders
  • Proactive problem-solving - identifies risks early, builds action plans, and follows through independently
  • Cross-functional collaboration - works effectively with technical, sales, and project management teams
  • CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms
  • Self-management in a remote/hybrid environment - strong organizational habits and reliable follow-through
  • Technical literacy in server technologies, network infrastructure, and cloud technology is a plus - working understanding of these technologies to speak confidently with both clients and internal technical teams is a plus, but not required

Benefits

At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer:

  • Competitive salary: $65,000 - $80,000 per year
  • Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
  • Comprehensive coverage: Medical, Dental and Vision plans
  • 401(k) plan with 4% company matching and immediate vesting
  •  Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
  • Educational reimbursement for certification tests and access to company-supplied training resources
  • Team culture: Fun events and opportunities to connect with colleagues

Apply