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Vp Client Success Jobs in Washington (NOW HIRING)

Kantar

Vice President, Client Service

Washington, DC

$156K - $201K/yr

Demonstrated success influencing senior executives and shaping business decisions at the C-suite level. * Proven track record of growing complex client relationships and delivering sustained ...

Blend360

VP, Finance

Columbia, MD

Our new VP will serve as primary business partner to the NA leader and own the financial narrative ... Drive profitability improvements by analyzing client margins, identifying compression risks ...

Blend360

VP, Finance

Columbia, MD

Our new VP will serve as primary business partner to the NA leader and own the financial narrative ... Drive profitability improvements by analyzing client margins, identifying compression risks ...

Blend360

VP, Finance

Columbia, MD · On-site +1

Our new VP will serve as primary business partner to the NA leader and own the financial narrative ... Drive profitability improvements by analyzing client margins, identifying compression risks ...

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$143K - $184K/yr

The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...

Surescripts

VP Data Solutions

Arlington, VA · On-site

The VP Data Solutions drives cross-functional alignment and ensures the portfolio delivers ... Collaborate with Commercial, Marketing, and Client Success teams to ensure analytics products are ...

Kipu Health

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

VP, Customer Success Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery ...

New

Moore DM Group LLC

Manager, Client Success

Lanham, MD · On-site

$65K - $75K/yr

Partner with the Associate Vice President of Client Success to support the execution of client strategies, contractual obligations, and account objectives. * Build and maintain positive working ...

CareMetx

Director, Client Success

Bethesda, MD · On-site

The Director, Client Success, reporting to the SVP, Account Management, serves as the primary strategic relationship owner for all assigned pharma manufacturer accounts and is the senior liaison ...

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Showing results 1-20

All JobsVp Client Success JobsVp Client Success Jobs in Washington

Vp Client Success information

See Washington salary details

$90K

$184.9K

$296.7K

How much do vp client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for vp client success in Washington is $184,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $156,900.00 and $201,000.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Washington? The most popular types of Client Success jobs in Washington are:
What are popular job titles related to Vp Client Success jobs in Washington? For Vp Client Success jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Vp Client Success jobs in Washington look for? The top searched job categories for Vp Client Success jobs in Washington are:
What cities in Washington are hiring for Vp Client Success jobs? Cities in Washington with the most Vp Client Success job openings:
Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in Washington as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $184,859 per year, or $88.9 per hour.

VP Client Success & Retention (PE, Fintech) (f/m/x)

Cepres GmbH

Washington, DC • On-site

$156K - $201K/yr

Other

Posted 19 days ago

Job description

VP Client Success & Retention

CEPRES is a leading and fast-growing digital investment platform for private capital markets—an asset class that has become increasingly important in global portfolios of sovereign wealth funds, insurance companies, pension plans, and other institutional investors. Our clients use CEPRES to manage, analyze, and benchmark their private market investments, while the platform connects thousands of professionals through one of the world's largest private investment networks. CEPRES GmbH / Corp is headquartered in Munich and New York, with additional offices in Denver, Heidelberg, and several locations in the Middle East. Our team is incredibly diverse with over 20 nationalities globally. We value smart and innovative people who also work effectively in a team environment and who are global players.

About the Role: We are seeking a VP Client Success & Retention (f/m/x) to lead CEPRES' global customer success organization and drive long-term value across our institutional client base. This is a senior leadership role responsible for customer retention, adoption, expansion, and strategic client engagement across private equity firms, pension funds, sovereign wealth funds, insurance companies, asset managers, and other institutional investors. Working closely with Sales, Product, Data Delivery, Finance, and senior leadership, you will ensure clients realize measurable value from CEPRES solutions while supporting the company's continued growth.

The ideal candidate combines deep private markets expertise with a proven track record of leading customer-facing teams, managing executive-level relationships, and delivering commercial outcomes through client retention, renewals, cross-selling, and upselling initiatives.

Key Responsibilities:

  • Customer Success Strategy & Leadership
  • Client Engagement & Relationship Management
  • Commercial Growth & Retention
  • Service Delivery & Operational Excellence

Requirements:

  • 10+ years of experience in customer success, account management, relationship management, or client services within financial services, fintech, financial software, data, or investment technology environments.
  • Experience leading global customer-facing teams and organizations.
  • Deep understanding of private markets, including Private Equity, Venture Capital, Private Credit, Infrastructure, Fund-of-Funds, and institutional investment workflows.
  • Experience in investment-related disciplines such as asset management, investment banking, consulting, accounting, audit, or financial services.
  • Experience working with enterprise B2B SaaS, financial software, data platforms, or investment technology solutions.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong project and operational management capabilities.
  • Customer-first mindset with a passion for delivering exceptional client experiences.

Benefits:

  • Career Path in Private Markets
  • Culture That Drives Ownership
  • Commitment to Our People
  • Attractive compensation package

At CEPRES, we're committed to creating an inclusive environment for all. We celebrate diversity and encourage applicants from all backgrounds, experiences, and perspectives to apply.

Available Locations for this position:

US, Germany, Switzerland, England

Apply