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Vp Client Success Jobs in Washington (NOW HIRING)

Vice President

Washington, DC · On-site

$100 - $140/hr

As a Vice President at CGCN Group you will play a pivotal role in client services and coordinating various projects and public affairs campaigns to ensure successful execution and delivery. You will ...

New

Reporting to our SVP of Delivery, as a Vice President on our team, you will work onsite 3 days a ... Your impact will be measured by deal quality, delivery success, client confidence, and the firm ...

... mission success when failure is not an option. We are seeking a Vice President of Business ... Client & Industry Engagement * Forge and strengthen relationships with senior FedCiv decision ...

The VP, Account Director is responsible for client success and satisfaction, brand planning, strategic and tactical deliverables, and profitability of all assigned brands. The VP, Account Director ...

This is full time position with Client. This will be a builder coach profile initially helping build the sales processes while also responsible for revenue generation. Job Title: VP of Sales Job Type ...

Showing results 21-40

Vp Client Success information

See Washington salary details

$90K

$184.9K

$296.7K

How much do vp client success jobs pay per year?

As of Sep 3, 2026, the average yearly pay for vp client success in Washington is $184,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $156,900.00 and $201,000.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Washington?

The most popular types of Client Success jobs in Washington are:

What are popular job titles related to Vp Client Success jobs in Washington?

For Vp Client Success jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Vp Client Success jobs?

Cities in Washington with the most Vp Client Success job openings:

Infographic showing various Vp Client Success job openings in Washington as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $184,859 per year, or $88.9 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

Overview

With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2026 by Consulting Magazine, is the most experienced healthcare consulting firm in the US. Working exclusively in this space, our people consistently demonstrate their ability to solve challenges for providers and achieve better patient outcomes. Across our eight office locations, we’re seeking individuals who will show the courage to find innovative solutions and make a direct impact on the delivery of healthcare services nationwide.

About ECG

ECG is a national consulting firm that is redefining healthcare together with its clients. We provide a broad range of strategic, financial, operational, and technology-enabled consulting services to the full continuum of care, including hospitals, health systems, medical groups, academic medical centers, children’s hospitals, cancer centers, ambulatory surgery centers, investors, and payers/health plans.

Our work focuses on creating practical, tailored solutions that help clients maximize resources and achieve sustainable results. We value collaboration, integrity, and innovation, and are committed to fostering an inclusive and supportive work environment.


Job Details

Your Opportunity with ECG: Vice President (VP) of Marketing

The VP of Marketing will serve as the firm’s senior-most marketing leader, responsible for shaping and executing a differentiated, growth-oriented marketing strategy that strengthens brand, accelerates demand, and deepens client engagement. Reporting directly to the CEO, this role serves as a strategic partner to firm leadership, translating business priorities into integrated marketing initiatives that drive measurable impact.

This is a highly visible role requiring both strategic acuity and operational rigor. The VP of Marketing will elevate the firm’s market presence; ensure consistency of brand and messaging; and build a modern, data-driven marketing function aligned to the firm’s growth ambitions.

The VP of Marketing will work closely with the senior leadership team, division leaders, and business development to create and execute strategic, data-driven marketing plans to support brand awareness, new-client acquisition, and client retention. This role requires deep expertise in strategic marketing, strong conceptual and communication skills, and a solid understanding of the healthcare and professional services landscape. A forward-looking perspective on market trends—and the ability to translate them into high-impact content and campaigns—is essential.

Your Responsibilities May Include

Marketing Strategy and Growth Enablement

  • Define and lead a comprehensive marketing strategy aligned to firm priorities, growth targets, and sector focus areas.
  • Serve as the strategic bridge between division leaders, product leaders, and marketing, and align marketing strategy, priorities, and planning.
  • Partner with executive and division leadership to translate strategic objectives into targeted go-to-market plans.
  • Identify opportunities to strengthen market positioning, differentiate offerings, and expand share in priority segments.

Product Marketing and Analytics Commercialization

  • Define and lead the firm’s product marketing strategy, with a focus on clearly articulating and packaging ECG’s analytics capabilities and differentiated offerings.
  • Partner with Analytics Hub and division leadership to translate complex capabilities into compelling, client-facing value propositions.
  • Ensure the firm’s digital presence reflects a modern, product-oriented narrative, showcasing analytics-driven insights, tools, and impact in a clear and accessible way.
  • Develop go-to-market strategies for new and evolving analytics offerings, including messaging, launch planning, and sales enablement.

Brand and Positioning

  • Direct and evolve the firm’s brand, ensuring clarity, consistency, and differentiation across all channels.
  • Shape the firm’s voice and narrative, reinforcing thought leadership and market credibility.
  • Ensure alignment between firm strategy and brand strategy.

Demand Generation and Campaign Execution

  • Oversee the design and execution of integrated marketing campaigns that drive awareness, engagement, and pipeline.
  • Strengthen digital marketing capabilities, including content strategy, social media, and web presence.
  • Partner closely with business development teams to align marketing efforts with revenue generation goals.

Thought Leadership and Content

  • Lead the development of high-impact thought leadership aligned to the firm’s expertise and priorities as well as market trends.
  • Establish a structured, scalable content strategy that supports both brand building and demand generation.
  • Ensure the quality, relevance, and differentiation of all external-facing materials.

Events and Client Engagement

  • Oversee the firm’s events strategy, including hosted events, sponsorships, and industry presence.
  • Ensure events are aligned with strategic priorities and deliver measurable ROI.

Marketing Operations and Team Leadership

  • Build and lead a high-performing marketing team, fostering a culture of accountability, innovation, and continuous improvement.
  • Establish clear KPIs and performance metrics to track marketing effectiveness and ROI.
  • Optimize marketing processes, tools, and technologies to support scale and efficiency.

Qualifications

  • 10 to 12+ years of progressive B2B marketing experience, including leadership roles in complex, matrixed organizations such as top-tier consulting, professional services, PE-backed services, or enterprise SaaS environments
  • Bachelor’s degree in marketing; MBA preferred
  • Proven success developing and executing enterprise marketing strategies that drive measurable growth, market positioning, and revenue impact
  • Demonstrated ability to elevate and differentiate a firm’s brand, positioning, and thought leadership in competitive markets
  • Track record of building and scaling integrated demand generation programs that directly influence pipeline and align tightly with sales/business development
  • Strong command of modern B2B marketing capabilities, including digital marketing, content strategy, and multichannel campaign execution
  • Experience leading events and client engagement strategies that strengthen relationships and support commercial objectives
  • Proven ability to build, lead, and develop high-performing marketing teams, with strong operational discipline and KPI-driven management
  • Demonstrated ability to act as a strategic adviser to executive leadership and operate as a peer to senior business leaders in a matrixed environment
  • Track record of helping reposition or modernize a firm’s go-to-market approach, brand, or marketing function into a true growth engine
  • Ability to travel up to 25% of the time

Job Locations

ECG’s Atlanta, Boston, Chicago, Dallas, Minneapolis, San Diego, or Washington, DC, offices. We will consider remote hires but prefer an in-office presence through our hybrid model (two or three days per week).

Schedule

Full time/exempt

 

What You Can Expect of Us

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

The estimated base salary range for this job is $150000.00 - $350000.00 annually. It represents a good faith estimate of the range that ECG reasonably expects to pay at the time of the job posting. The actual salary paid will vary based on multiple factors, including but not limited to years of experience, special skills, and market changes. This job is eligible to participate in ECG’s annual incentive compensation program, which reflects ECG’s pay-for-performance philosophy. The job is also eligible to participate in ECG’s benefit plans, which include medical, dental, and vision coverage, a 401(k) matching program, unlimited PTO, and other wellness programs.

 

Apply now and make an impact for years to come.

To begin the recruitment process, please submit your resume via our career site at https://careers.ecgmc.com.

ECG provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, disability, pregnancy, medical condition (cancer and genetic characteristics), genetic information, gender, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other legally protected characteristic. We participate in E-Verify as part of our onboarding process. Having the permanent legal right to work in the United States is a condition of employment. ECG is not currently able to provide assistance to candidates requiring sponsorship or a visa.

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