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Client Success Coordinator Jobs in Washington (NOW HIRING)

ROCS

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Entry-Level Client Success Coordinator

Annapolis, MD · On-site

$50K - $63K/yr

... and are driven by success. The ideal candidate is confident on the phone, highly organized ... and client-facing skills. If you enjoy staying busy, taking initiative, and working in an ...

Growing Marketing Organization

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Entry Level Client Success Coordinator

Annapolis, MD · On-site

$45K - $75K/yr

... and are driven by success. The ideal candidate is confident on the phone, highly organized ... communication, and client-facing skills. If you're someone who enjoys staying busy, taking ...

Orion Solutions

Client Success Manager

Reston, VA · On-site

About the Client Success Manager position We're looking for a driven and passionate Client Success ... Coordinates with the sales team by identifying client needs or opportunities and ensuring any sales ...

HelioCampus

Sr. Client Success Manager

Bethesda, MD

The Sr. Client Success Manager (Sr. CSM) combines relationship management and sales roles to ensure ... This is done in close coordination with other account team members depending on the client ...

dancker

Client Experience Coordinator

Capitol Heights, MD · On-site

$18.25 - $24.50/hr

Job Title: Client Experience Coordinator Location: Capitol Heights, MD or Baltimore, MD The ... success. What you'll bring to this role: * High school diploma or GED equivalent required ...

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Client Success Coordinator information

See Washington salary details

$32.8K

$56.5K

$85.5K

How much do client success coordinator jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client success coordinator in Washington is $56,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.

What are the most commonly searched types of Client Success jobs in Washington?

The most popular types of Client Success jobs in Washington are:

What are popular job titles related to Client Success Coordinator jobs in Washington?

For Client Success Coordinator jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Success Coordinator jobs in Washington look for?

The top searched job categories for Client Success Coordinator jobs in Washington are:

What cities in Washington are hiring for Client Success Coordinator jobs?

Cities in Washington with the most Client Success Coordinator job openings:

Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Washington as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $56,504 per year, or $27.2 per hour.

Entry-Level Client Success Coordinator

ROCS

Annapolis, MD • On-site

$50K - $63K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

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Job description

This is an exciting opportunity for a recent college graduate looking to launch a career in a fast-paced, people-focused environment with strong earning and growth potential. We’re looking for motivated, high-energy individuals who thrive on communication, enjoy building relationships, and are driven by success. The ideal candidate is confident on the phone, highly organized, proactive, and excited to join an engaging, team-oriented culture where no two days are the same.


In this role, you’ll gain hands-on experience supporting daily operations while developing valuable business, communication, and client-facing skills. If you enjoy staying busy, taking initiative, and working in an environment that rewards hustle and attitude, this could be a great fit.


Responsibilities:

  • Manage and coordinate active calendars in a fast-moving environment
  • Schedule, confirm, and follow up on meetings and appointments
  • Communicate professionally with clients and internal teams via phone and email
  • Maintain organized files and records in accordance with office procedures
  • Provide administrative and operational support as needed
  • Assist with day-to-day office coordination and team initiatives


Qualifications:

  • Bachelor’s degree or equivalent experience preferred - May 2025 or May 2026 graduates highly desired!
  • Strong communication and interpersonal skills
  • Comfortable handling phone conversations and engaging with people daily
  • Highly organized with the ability to multitask and prioritize effectively
  • Self-starter mentality with a strong work ethic and positive attitude
  • Proficient in Microsoft Office Suite
  • Motivated by growth opportunities, performance, and a fast-paced team culture