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Client Success Associate Jobs in Tennessee (NOW HIRING)

janney

As a Private Client Associate you will play an integral role in the success of the Janney branch. You will assist in administering, marketing and growing client relationships, working closely with ...

janney

As a Private Client Associate you will play an integral role in the success of the Janney branch. You will assist in administering, marketing and growing client relationships, working closely with ...

Mariner

Senior Client Service Associate

Nashville, TN · On-site

$60K - $90K/yr

The senior client service associate is a critical part of the Mariner team, responsible for ... Demonstrates ability and success with problem solving; able to resolve issues without direct ...

RIA Recruiting

Client Service Associate

Nashville, TN

$65K - $80K/yr

Client Service Associate Decker Wealth Management in Nashville, TN is seeking a full-time in-office ... Work-life balance, teamwork, and enabling everyone's success are our core priorities. In this ...

US Bank

Client Account Manager

Knoxville, TN · On-site

Develop and execute account strategies that support long-term client success * Manage contract ... Associate's degree, or equivalent work experience - Typically two or more years of client ...

U.S. Bank

Client Account Manager

Knoxville, TN · On-site

Develop and execute account strategies that support long-term client success * Manage contract ... Associate's degree, or equivalent work experience - Typically two or more years of client ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Tennessee

Client Success Associate information

See Tennessee salary details

$16.8K

$48.1K

$84.4K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in Tennessee is $48,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $59,400.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Tennessee? The most popular types of Client Success jobs in Tennessee are:
What are popular job titles related to Client Success Associate jobs in Tennessee? For Client Success Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Tennessee look for? The top searched job categories for Client Success Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Client Success Associate jobs? Cities in Tennessee with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,096 per year, or $23.1 per hour.
Associate Training Specialist

Associate Training Specialist

HEALTHSTREAM INC

Nashville, TN

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

POSITION SUMMARY

The Associate Training Specialist will be responsible for providing our clients and internal resources with the knowledge and tools to successfully and independently implement and utilize any and all products and services while using internal/external interactions and product knowledge to continuously find opportunities to improve the current training tools and processes.

ESSENTIAL DUTIES OR RESPONSIBILITIES (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):

  • Conduct web-based and onsite training for all products.
  • Provide feedback from training experiences for the purpose of improving the training curriculum for greater client success.
  • Integrate client best practices into delivery of training for a more relatable client experience.
  • Develop educational tools for the introduction of new modules/functionality for repeated use by various internal departments, and clients.

JOB SPECIFICATIONS: (What specialized, technical, or practical knowledge, skills, experience or abilities are needed to perform the job. (Include degrees, certificates, licenses, or other bona fide job qualifications.)

KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

  • Bachelor's degree in related field.
  • 6 months of experience preferred providing software support

SKILLS REQUIRED (manual, verbal or mental manipulation of data or things):

  • Excellent verbal and written communication skills.
  • Excellent time management and organizational skills.
  • Must possess willingness to be flexible in order to meet deadlines and complete projects as assigned. Must remain open to new challenges and growth opportunities.

ABILITIES REQUIRED (work characteristics, behaviors, leadership abilities, etc.):

  • Ability to understand and adopt new technology for producing effective and engaging educational materials.
  • Ability to review and provide constructive criticism on all documentation for accuracy, proper grammar, and utility.
  • Ability to handle prioritize work schedule and projects accordingly.
  • Ability to successfully interact with clients and understand the needs of each unique organization.
  • Ability to maintain a positive attitude in various climates and motivate and support colleagues and team members.
  • Ability to function as part of a goal oriented team.
  • Ability to travel a minimum of 33% across the Nation with sometimes a 2 week notice.

Compensation

  • The salary range for this position is $55,727 - $70,380. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including: 

  • Medical, Dental and Vision insurance 

  • Paid Time Off 

  • Parental Leave 

  • 401k and Roth 

  • Flexible Spending Account 

  • Health Savings Account 

  • Life Insurance 

  • Short- and Long-Term Disability 

  • Medical Bridge Insurance 

  • Critical Illness Insurance 

  • Accident Insurance 

  • Identity Protection 

  • Legal Protection 

  • Pet Insurance 

  • Employee Assistance Program 

  • Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Apply