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Client Success Analyst Jobs in Virginia (NOW HIRING)

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Data Analyst

Richmond, VA · On-site

Prioritize Client Success * Translate questions into analytical problems and deliver clear, data-driven answers. * Create dashboards, reports, and visualizations that empower users to explore and ...

Mind Rise ABA

RBT and BT Gloucester

Gloucester, VA

$21 - $28/hr

Implement treatment plans designed by a Board Certified Behavior Analyst (BCBA). * Collect and document data on client progress. * Collaborate with families and team members to ensure client success.

Mind Rise ABA

RBT and BT Gloucester

Gloucester, VA · On-site

$21 - $28/hr

Implement treatment plans designed by a Board Certified Behavior Analyst (BCBA). * Collect and document data on client progress. * Collaborate with families and team members to ensure client success.

Horizon Industries

Business Analyst (DISA)

Vienna, VA · Remote

$100K - $120K/yr

Business Analyst (DISA) Term: Future Opportunity - Proposal Salary : $100,000-$120,000 Annually ... your success as a function of client success. What your day-to-day will look like / Duties:

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Virginia

Client Success Analyst information

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$25

$39

How much do client success analyst jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for client success analyst in Virginia is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $28.61 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Virginia? For Client Success Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in Virginia look for? The top searched job categories for Client Success Analyst jobs in Virginia are:
What cities in Virginia are hiring for Client Success Analyst jobs? Cities in Virginia with the most Client Success Analyst job openings:
Client Success Analyst jobs near you
All Source Intelligence Analyst, Team Lead (TS/SCI w/ Poly)

All Source Intelligence Analyst, Team Lead (TS/SCI w/ Poly)

Praescient Analytics

Mclean, VA • On-site

$120K - $165K/yr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Location: Mclean, VA
Clearance Required: TS/SCI with CI Polygraph (US Citizen)
Employment Type: Full-Time
Praescient Analytics is a leader in delivering advanced analytic, data engineering, and technology integration solutions in support of the Department of Defense (DoD), Intelligence Community, and federal law enforcement. Our mission is to empower analysts and decision-makers through data-driven insights, enabling faster and more effective mission outcomes.
The Mission
Praescient Analytics is seeking a seasoned All-Source Intelligence Analyst Lead to spearhead the development, coordination, and delivery of high-level technical intelligence products. In this role, you aren't just analyzing data-you are overseeing the entire production lifecycle, ensuring that national security partners receive the sophisticated briefings and specialized products they need to make critical decisions.
The ideal candidate thrives in the "grey space," taking limited direction to solve complex intelligence requirements while maintaining elite-level professional relationships with executive leadership.
Your Impact
As the Lead Analyst, you will bridge the gap between deep-dive technical analysis and executive-level project management. Your responsibilities will include:
  • Intelligence Production: Overseeing data visualization, statistical modeling, tradecraft evaluation, and information-sharing initiatives.
  • Project Leadership: Managing the operational aspects of ongoing projects, serving as the primary liaison between project teams, line management, and the client.
  • Operational Oversight: Reviewing project status and budgets, managing schedules, and developing status reports to ensure productivity and quality goals are met.
  • Problem Solving: Developing mechanisms for monitoring progress and intervening strategically to resolve issues and meet client-satisfaction objectives.
  • Stakeholder Engagement: Fostering a collaborative environment by soliciting and incorporating feedback from executive leaders and interagency partners.

Required Qualifications
  • Security Clearance: Must possess an active, current TS/SCI with polygraph.
  • Experience: Minimum of 12 years of relevant experience (supervisory or management experience preferred).
  • Education: BS/BA degree.
  • Analytical Expertise: Proven background supporting national security objectives in operational or analytical roles, with a track record of fusing multi-source data to close intelligence gaps.
  • Communication: Exceptional ability to convey complex technical information via oral briefings and written reports.
  • Collaboration: Demonstrated experience working across organizational silos to support whole-of-government activities.
  • Leadership: Strong organizational and time management skills with the confidence to engage high-level partners professionally.

Desired Qualifications
  • Advanced Education: Bachelor's or Master's degree in a relevant field (e.g., International Relations, Political Science, History, Business, or Intelligence).
  • Team Development: Experience leading teams through the full talent lifecycle, including hiring, onboarding, driving performance, and supporting professional growth.

The projected compensation range for this position is $120,000.00 to $165,000.00 (annualized USD).
*U.S. Citizenship is required.
What you can expect from us:
  • Real opportunity for career growth in an environment where your achievements will be celebrated
  • Constant collaboration with numerous teams to ensure client success
  • A team that respects and embraces your ideas and expertise
  • Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain
  • A workplace dedicated to supporting and bettering public safety and government agencies

Benefits:
  • Competitive salary based on qualifications and experience
  • Comprehensive, Company paid healthcare for you (We pay your premiums and deductibles)
  • 401(k) with company match
  • Travel & performance incentives
  • 3 weeks paid time off (plus Federal Holidays)
  • $5K annual training allowance
  • $500 book allowance
  • Tuition reimbursement program

Praescient Analytics is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, experience, performance, business needs, and applicable contract requirements. Praescient does not unlawfully discriminate or provide disparate treatment based on race, ethnicity, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Praescient Analytics acknowledges the applicable clause and provision updates implementing Executive Order 14398, Addressing DEI Discrimination by Federal Contractors, and the related FAR/RFO updates, including FAR 52.222-90 where applicable. Praescient does not engage in racially discriminatory DEI activities, including disparate treatment based on race or ethnicity in recruitment, hiring, promotion, contracting, program participation, training, mentoring, leadership development, or allocation of company resources. Praescient's employment and contracting decisions are made based on merit, qualifications, experience, performance, business needs, and applicable contract requirements.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
US Citizenship Required
Interested Candidates: Please forward your resume to recruiting@praescientanalytics.com and please visit our website to apply online at www.praescientanalytics.applicantstack.com/x/openings.

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