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Client Success Analyst Jobs in Virginia (NOW HIRING)

Freddie Mac

Client Relationship Professional

Mclean, VA · On-site

$74K - $112K/yr

... success of our Account Executives and their designated region/POD by driving tool adoption and ... Strong analytical and problem-solving abilities * Project management experience is a plus

Targeted Victory

Analyst, Email Marketing

Arlington, VA · On-site

... client success and supporting Targeted Victory's growth. Applicants must be able to work in person ... Analyze, optimize, and report on key fundraising and email marketing metrics * Collaborate ...

Echelon Insights

Digital Research Analyst

Alexandria, VA · On-site

$60K - $70K/yr

Digital Research Analyst Echelon Insights is hiring a Digital Research Analyst to research, monitor ... client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and ...

Echelon Insights

Digital Research Analyst

Alexandria, VA · On-site

$60K - $70K/yr

Digital Research Analyst Echelon Insights is hiring a Digital Research Analyst to research, monitor ... client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Virginia

Client Success Analyst information

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How much do client success analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client success analyst in Virginia is $25.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $28.61 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Virginia? For Client Success Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Success Analyst jobs in Virginia look for? The top searched job categories for Client Success Analyst jobs in Virginia are:
What cities in Virginia are hiring for Client Success Analyst jobs? Cities in Virginia with the most Client Success Analyst job openings:
Client Success Analyst jobs near you

Board Certified Behavior Analyst (BCBA)

Agape Consulting

Norfolk, VA • On-site

$63K - $78K/yr

Full-time

Medical, Retirement

Re-posted 4 days ago

Job description

Position Overview:

We are seeking a dedicated Board Certified Behavior Analyst (BCBA) to provide high-quality behavior analytic services in both in-home and clinical settings. The ideal candidate is passionate about improving the lives of individuals with autism and other developmental disabilities through personalized, evidence-based interventions.


Responsibilities:

  • Conduct assessments (e.g., FBAs, VB-MAPP, ABLLS-R) and develop individualized treatment plans.
  • Provide direct supervision and training to RBTs and behavior therapists.
  • Implement evidence-based interventions in both home and clinical settings.
  • Collaborate with families, caregivers, and multidisciplinary teams to ensure client success.
  • Monitor client progress and adjust treatment plans as necessary.
  • Conduct parent and caregiver training sessions to promote consistency in behavior strategies.
  • Maintain accurate documentation and compliance with ethical and legal guidelines.
  • Participate in team meetings, case reviews, and ongoing professional development.
  • Engage in international travel throughout the year with our global partners to provide training, consultation, and collaboration on behavior analytic services.


Qualifications:

  • Board Certified Behavior Analyst (BCBA) certification (required).
  • Master's degree in Applied Behavior Analysis, Psychology, Education, or a related field.
  • Minimum one year of experience in ABA therapy (preferred).
  • Strong leadership, communication, and organizational skills.
  • Ability to work independently while collaborating effectively with a team.
  • Reliable transportation for in-home sessions (mileage reimbursement provided).


Benefits:

  • Flexible scheduling (16-22 billable hours per week).
  • One paid day off per month, plus seven paid holidays.
  • 50% employer-paid health insurance.
  • IRA with 3% company match.
  • Quarterly performance-based bonuses.
  • Mileage reimbursement for work-related travel.
  • Company-paid cell phone.
  • Annual access to Do Better Collective for CEUs.


Why Join Us?

We are a supportive, collaborative, and mission-driven team committed to providing exceptional care while fostering a healthy work-life balance. With exciting opportunities for international collaboration, this is the perfect role for a BCBA looking to make a local impact.

Apply