Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
Your success leads to our success, and your growth leads to our continued growth. We're looking for ... Conduct yourself with optimism, empathy, and integrity as the face of our client * Determination:
We are seeking a motivated, client-focused Buyer Specialist to join our growing real estate team ... Coordinate efforts to negotiate property sale between buyer and seller or listing agent to achieve ...
Quick apply
We are seeking a motivated, client-focused Buyer Specialist to join our growing real estate team ... Coordinate efforts to negotiate property sale between buyer and seller or listing agent to achieve ...
Customer Service Representative
$18 - $20/hr
Manager, Project Strategy & Enablement About the Role Our client is seeking a Customer Service ... Utility or emergency-response experience is an asset What Success Looks Like * Calls and relights ...
Quick apply
Customer Service Representative
$18 - $20/hr
Manager, Project Strategy & Enablement About the Role Our client is seeking a Customer Service ... Utility or emergency-response experience is an asset What Success Looks Like * Calls and relights ...
Conduct property tours, site visits, client presentations, and market evaluations while ... High-performing residential REALTORS ® with proven sales success, strong analytical abilities, and ...
Quick apply
Conduct property tours, site visits, client presentations, and market evaluations while ... High-performing residential REALTORS ® with proven sales success, strong analytical abilities, and ...
Calgary - B2B Sales Agent
CA$3.2K - CA$5.8K/mo
Achieve sales goals by delivering customized solutions that drive client satisfaction and company success Qualifications * Full-time availability (M-F, 9-5) * Valid driver's license * Strong ...
Calgary - B2B Sales Agent
CA$3.2K - CA$5.8K/mo
Achieve sales goals by delivering customized solutions that drive client satisfaction and company success Qualifications * Full-time availability (M-F, 9-5) * Valid driver's license * Strong ...
... their success to join our growing practice and continue to build their personal brand as a ... Manage client files to ensure timely and accurate delivery of tax services What you bring to the ...
... their success to join our growing practice and continue to build their personal brand as a ... Manage client files to ensure timely and accurate delivery of tax services What you bring to the ...
Real Estate Sales Associate
Edmonton, AB · On-site
CA$250K/yr
New Agent Sales Training/Mentor Program If you are ready for a great career in a growing industry ... Gather local community information to be able to answer any questions from the client about ...
Quick apply
Real Estate Sales Associate
Edmonton, AB · On-site
CA$250K/yr
New Agent Sales Training/Mentor Program If you are ready for a great career in a growing industry ... Gather local community information to be able to answer any questions from the client about ...
Mortgage Agent
Calgary, AB · On-site
There are many paths to success... We give you the freedom to use the tools and a style that works ... Manage multiple client files and ensure each file closes in a timely manner * Understand the levels ...
Mortgage Agent
Calgary, AB · On-site
There are many paths to success... We give you the freedom to use the tools and a style that works ... Manage multiple client files and ensure each file closes in a timely manner * Understand the levels ...
Insurance Advisor - LLQP License Required
CA$55K - CA$70K/yr
We're a traditional insurance agency focused on real product sales and client service. This is an ... success, personal growth, and building a rewarding career, apply now with your resume and cover ...
Insurance Advisor - LLQP License Required
CA$55K - CA$70K/yr
We're a traditional insurance agency focused on real product sales and client service. This is an ... success, personal growth, and building a rewarding career, apply now with your resume and cover ...
Insurance Advisor - LLQP License Required
Calgary, AB · On-site
CA$60K - CA$80K/yr
We're a traditional insurance agency focused on real product sales and client service. This is an ... success, personal growth, and building a rewarding career, apply now with your resume and cover ...
Quick apply
Insurance Advisor - LLQP License Required
Calgary, AB · On-site
CA$60K - CA$80K/yr
We're a traditional insurance agency focused on real product sales and client service. This is an ... success, personal growth, and building a rewarding career, apply now with your resume and cover ...
Apprentice Heavy Duty Mechanic
Calgary, AB · On-site
CA$25 - CA$35/hr
... that foster lasting success for them and our business partners. We work across Canada and ... GrizzlyTrek is currently seeking one Apprentice Heavy Duty Mechanic to join our valued client ...
Quick apply
Apprentice Heavy Duty Mechanic
Calgary, AB · On-site
CA$25 - CA$35/hr
... that foster lasting success for them and our business partners. We work across Canada and ... GrizzlyTrek is currently seeking one Apprentice Heavy Duty Mechanic to join our valued client ...
Client Success Agent information
What is a client success agent?
A client success agent is a professional responsible for ensuring clients are satisfied with a company's products or services. They often handle onboarding, support, and relationship management, using communication skills and customer management tools to promote retention and satisfaction.
What are some common challenges faced by client success agents and how can they be addressed?
Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.
Is client success a good career?
A career as a Client Success Agent involves helping clients achieve their goals, often requiring strong communication and problem-solving skills. It can be a stable and rewarding role with opportunities for advancement, especially in industries like SaaS and technology that value customer retention and satisfaction.
What are the key skills and qualifications needed to thrive as a client success agent?
To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.
What is the difference between Client Success Agent vs Customer Support Specialist?
| Aspect | Client Success Agent | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer relations | Often high school diploma or equivalent; technical knowledge may be preferred |
| Work Environment | Proactive engagement, building long-term client relationships | Reactive support, resolving immediate customer issues |
| Employer & Industry Usage | Used in SaaS, tech, and service industries focusing on retention | Common across retail, telecom, and tech sectors for troubleshooting |
The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.
What does a client success agent do?
A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.
What are popular job titles related to Client Success Agent jobs in Alberta?
For Client Success Agent jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Client Success Agent jobs in Alberta look for?
The top searched job categories for Client Success Agent jobs in Alberta are:
What cities in Alberta are hiring for Client Success Agent jobs?
Cities in Alberta with the most Client Success Agent job openings:
Field Sales Agent - Calgary East Hills **$500 Signing Bonus! Ask for Details**
Calgary, AB
CA$18/hr
Full-time
Medical, Dental, Vision
Posted 16 days ago
Job description
Field Sales Agents | Calgary East Hills and Surrounding Area
This position is eligible for a $500 Signing Bonus! Please ask for Details
OSL is a dynamic, people-driven company providing outsourced sales services. We celebrateunique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies for the past 8 years in a row, this is the place.Your success leads to our success, and your growth leads to our continued growth.
We’re looking for enthusiastic, friendly, and customer-focused Field Sales Agents, for one of our incredible clients, HelloFresh. In this D2D sales role, you’ll be going door-to-door to meet potential clients face to face. You’ll introduce them to our fantastic line of products and help them find easy, innovative ways to reach their health and wellness goals!
What’s Offered:
- Competitive hourly wage $18/hour plus uncapped commission
- Annual reviews including potential for Wage Increases
- Mileage expenses and Overtime Pay
- Continuous incentives including daily and monthly bonuses
- Referral Bonuses – As an employee, you can refer friends or family to work with us! If they get hired and stay, you get paid!
- Benefits including Medical, Dental, Vision, Accidental, Hospital, and Critical Illness Insurance
- Training and development opportunities to grow your career
- Strong support from Team Leads, Area Managers, and Directors – you will feel like you are part of a strong team!
- Opportunity to work with one Canada’s Best Managed Companies (8 years running!)
What does it take to succeed in this role?
- Willingness to Learn: We provide the tools, and we’ll train you to succeed!
- Winning Attitude: You bring a positive mindset to work every day! For you, the customer’s satisfaction is always #1
- Charisma: A natural ability to connect with people and deliver our best-in-class customer experience as an OSL Field Sales Agent
- Teamwork: Meet with the team weekly to strategize innovations, track goals, and report on sales and marketing results
- Professionalism: Conduct yourself with optimism, empathy, and integrity as the face of our client
- Determination: In sales, you might hear many No’s before you get to a Yes. You not only understand this, but you welcome it!
- Adaptability: We work outdoors in all weather conditions, it hasn’t stopped us before and it’s not going to stop us now!
What are we looking for in an ideal candidate?
- Previous sales experience isn’t a must, but it is an asset
- Previous experience in a Direct Sales, Customer Service, and/or a Marketing role is considered an asset
- You are 18+ years old and authorized to work in Canada on a permanent basis
- You are an outgoing, people person; helping and being around people naturally gives you energy
- You are an expert in time management, evaluating priorities, and accomplishing weekly goals
- You are money-motivated and driven to win
- You have a demonstrated ability to be a team player
- You have reliable access to personal vehicle and a valid Class 5 (or higher) driver’s license
- You have a flexible full-time schedule that includes the ability to work during evenings and weekends as needed
With thousands of meal-kit options and billions of units sold, HelloFresh and Factor continue to be market leaders in the space and have proven that people are excited to make better, easier, faster meals that are not only healthier, but can even contribute less annual food-waste when compared to an every-day grocery run. This isn’t your average retail or sales associate role, instead, we train you how to partner with clients and provide a consultative approach to sales. And just so you know, yes, we promote from within, so if you’re successful in this role there will be opportunities to grow your career with us.
Sounds like a great fit? Apply today! We’re excited to meet you!
At OSL, we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential.
OSL does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.