Senior Client Success Manager The Senior Client Success Manager will be responsible for managing a ... Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ...
Senior Client Success Manager The Senior Client Success Manager will be responsible for managing a ... Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ...
Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ... Serve as the client advocate internally, coordinating resources across Sales, Product, and Support ...
Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ... Serve as the client advocate internally, coordinating resources across Sales, Product, and Support ...
Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ... Serve as the client advocate internally, coordinating resources across Sales, Product, and Support ...
Quick apply
Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ... Serve as the client advocate internally, coordinating resources across Sales, Product, and Support ...
Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ... Serve as the client advocate internally, coordinating resources across Sales, Product, and Support ...
Strategic Payer Account Management: Manage a book of business comprised of high-value, complex ... Serve as the client advocate internally, coordinating resources across Sales, Product, and Support ...
JOB SUMMARY This job manages a book of business and the business relationship as a strategic ... Review new products, services, capabilities, and technologies with the client in order to sell ...
JOB SUMMARY This job manages a book of business and the business relationship as a strategic ... Review new products, services, capabilities, and technologies with the client in order to sell ...
JOB SUMMARY This job manages a book of business and the business relationship as a strategic ... Review new products, services, capabilities, and technologies with the client in order to sell ...
JOB SUMMARY This job manages a book of business and the business relationship as a strategic ... Review new products, services, capabilities, and technologies with the client in order to sell ...
Tax Manager
$107K - $141K/yr
Tax Manager Location: Wilmington, DE Experience Level: 7+ Years of Public Accounting Experience We ... Direct access to firm leadership and involvement in client strategy * Opportunity to mentor and ...
Quick apply
Tax Manager
$107K - $141K/yr
Tax Manager Location: Wilmington, DE Experience Level: 7+ Years of Public Accounting Experience We ... Direct access to firm leadership and involvement in client strategy * Opportunity to mentor and ...
GCM Client Administrator II
$24.87 - $41.45/hr
Manage daily implementation of client strategies. * Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to ...
GCM Client Administrator II
$24.87 - $41.45/hr
Manage daily implementation of client strategies. * Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to ...
GCM Client Administrator II
Wilmington, DE · On-site
$24.87 - $41.45/hr
Manage daily implementation of client strategies. * Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to ...
GCM Client Administrator II
Wilmington, DE · On-site
$24.87 - $41.45/hr
Manage daily implementation of client strategies. * Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to ...
GCM Client Administrator II
$24.87 - $41.45/hr
Manage daily implementation of client strategies. * Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to ...
GCM Client Administrator II
$24.87 - $41.45/hr
Manage daily implementation of client strategies. * Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to ...
Tax Manager
Wilmington, DE · On-site
$107K - $141K/yr
Collaborate with firm leadership on client strategy, practice development, and process improvements ... Experience managing client relationships and conducting regular, independent meetings with clients ...
Quick apply
Tax Manager
Wilmington, DE · On-site
$107K - $141K/yr
Collaborate with firm leadership on client strategy, practice development, and process improvements ... Experience managing client relationships and conducting regular, independent meetings with clients ...
Tax Manager
Wilmington, DE · On-site
$107K - $141K/yr
Collaborate with firm leadership on client strategy, practice development, and process improvements ... Experience managing client relationships and conducting regular, independent meetings with clients ...
Tax Manager
Wilmington, DE · On-site
$107K - $141K/yr
Collaborate with firm leadership on client strategy, practice development, and process improvements ... Experience managing client relationships and conducting regular, independent meetings with clients ...
Tax Manager
$107K - $141K/yr
Collaborate with firm leadership on client strategy, practice development, and process improvements ... Experience managing client relationships and conducting regular, independent meetings with clients ...
Tax Manager
$107K - $141K/yr
Collaborate with firm leadership on client strategy, practice development, and process improvements ... Experience managing client relationships and conducting regular, independent meetings with clients ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical ...
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
... strategies aligned with each client's objectives. * Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights.
Client Strategy Manager information
See Delaware salary details
$55.5K - $70.3K
6% of jobs
$70.3K - $85K
14% of jobs
$89.2K is the 25th percentile. Wages below this are outliers.
$85K - $99.8K
17% of jobs
The median wage is $113.4K / yr.
$99.8K - $114.5K
14% of jobs
$114.5K - $129.2K
12% of jobs
$129.2K - $144K
11% of jobs
$147.1K is the 75th percentile. Wages above this are outliers.
$144K - $158.7K
7% of jobs
$158.7K - $173.5K
14% of jobs
$173.5K - $188.2K
1% of jobs
$188.2K - $202.9K
3% of jobs
$202.9K - $217.7K
1% of jobs
$55.5K
$124.8K
$217.7K
How much do client strategy manager jobs pay per year?
What is the role of a strategy manager?
How much does a strategy manager earn?
What is the difference between Client Strategy Manager vs Account Manager?
| Aspect | Client Strategy Manager | Account Manager |
|---|---|---|
| Primary Focus | Developing strategic plans to grow client accounts and ensure long-term success | Managing day-to-day client relationships and ensuring client satisfaction |
| Required Skills | Strategic thinking, data analysis, business development | Communication, relationship management, problem-solving |
| Work Environment | Collaborates with sales, marketing, and executive teams | Direct interaction with clients and internal teams |
| Common Industry Usage | Consulting, marketing, advertising | Advertising agencies, tech companies, service providers |
The main difference is that a Client Strategy Manager focuses on creating and implementing strategic plans to grow client accounts, while an Account Manager handles ongoing client relationships and day-to-day account management. Both roles require strong communication skills, but the Strategy Manager emphasizes planning and growth initiatives, whereas the Account Manager prioritizes client retention and satisfaction.
What are the key skills and qualifications needed to thrive as a Client Strategy Manager, and why are they important?
What does a client strategy manager do?
Is strategy a high paying job?
How does a Client Strategy Manager typically collaborate with cross-functional teams to achieve client goals?

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Senior Client Success Manager
The Senior Client Success Manager will be responsible for managing a portfolio of our most strategic self-funded client accounts. This role requires a proven track record in proactive account management, deep understanding of the health insurance ecosystem, and the ability to drive client retention, expansion, and high satisfaction. The ideal candidate will act as a trusted advisor, ensuring clients achieve maximum value from our products/services, particularly those related to claims, member engagement, and core administrative functions.
Key Responsibilities
- Strategic Payer Account Management: Manage a book of business comprised of high-value, complex health plan accounts, serving as the primary point of contact and strategic partner.
- Value Realization & Retention: Develop and execute tailored success plans to ensure clients achieve their desired business outcomes (e.g. driving down escalating cost without decreasing quality care), leading to high client satisfaction and contract renewals.
- Expansion & Upselling: Identify and present opportunities for account expansion (upsells/cross-sells) by understanding the client's evolving needs.
- Health Insurance Domain Expertise: Leverage in-depth knowledge of the healthcare insurance industry, including payer business operations, and market challenges, to guide client strategy and translate product features into meaningful solutions.
- Cross-Functional Leadership: Serve as the client advocate internally, coordinating resources across Sales, Product, and Support teams to resolve complex issues and influence the product roadmap based on health plan client feedback.
- Performance Monitoring: Conduct regular, data-driven QBRs (Quarterly Business Reviews) with executive-level stakeholders (VPs, Directors of Operations, IT) to review performance metrics, demonstrate value, and solidify the partnership.
Required Qualifications (4C Level)
- Education: Bachelor's degree in Business, Healthcare Administration, or a related field.
- Experience:
- Minimum of 5-7 years of professional experience in Client Success, Account Management, or Strategic Consulting.
- A minimum of 3 years of direct experience working with or for healthcare insurance organizations (e.g., Commercial, Medicare, Medicaid plans), or relevant industries serving the payer market HealthTech, SaaS, or Benefits Consulting.
- Demonstrated ability to manage complex, multi-year contracts and navigate executive-level relationships.
- A genuine passion for improving healthcare outcomes and a relentless focus on the customer experience.
- Skills: Exceptional communication, presentation, and negotiation skills. Proficient in Microsoft Office and other software used to organize and assist clients.