ZipRecruiter

Log In

1

Client Services Representative Jobs in Delaware (NOW HIRING)

VCA Animal Hospitals

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Provide clients with information regarding services, treatments, and general pet care * Handle ...

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online ...

M&T Bank

Wealth Client Service Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Bachelor's degree and a minimum of 1 years' financial services client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a ...

previous pagenext page

Showing results 21-40

All JobsClient Services Representative JobsClient Services Representative Jobs in Delaware

Client Services Representative information

See Delaware salary details

$9

$18

$26

How much do client services representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client services representative in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a client services representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are the key skills and qualifications needed to thrive as a client services representative?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What are some common challenges faced by client services representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What is the role of a client services representative?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Client Services Representative jobs in DE?

For Client Services Representative jobs in DE, the most frequently searched job titles are:

Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Client Service Representative

VCA Animal Hospitals

Newark, DE • On-site

$15.75 - $21.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

29th of 56 rated veterinary

Job description

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to serve as the first point of contact for our clients and patients. This role is vital in creating a welcoming experience while ensuring efficient communication and smooth daily operations. The ideal candidate excels in customer service, multitasking, and maintaining a calm, professional demeanor in a fast-paced environment.
Key Responsibilities:
  • Greet clients and patients warmly, providing a positive and professional first impression
  • Answer incoming calls, schedule appointments, and address client inquiries
  • Manage appointment flow to support efficiency for the medical team
  • Accurately enter and update patient and client information in the computer system
  • Process payments, invoices, and financial transactions
  • Communicate clearly with veterinarians, technicians, and kennel staff to ensure continuity of care
  • Provide clients with information regarding services, treatments, and general pet care
  • Handle multiple tasks simultaneously while maintaining attention to detail
  • Assist with administrative duties such as filing, email communication, and record keeping
  • Maintain a clean, organized front desk and lobby area

Qualifications:
  • Previous customer service experience preferred; veterinary or medical office experience preferred
  • Strong computer skills and ability to learn practice management software
  • Excellent verbal and written communication skills
  • Ability to multitask and remain organized in a fast-paced environment
  • Comfortable handling sensitive or emotional situations with empathy and professionalism

Key Attributes:
  • Friendly, approachable, and compassionate
  • Strong attention to detail and organizational skills
  • Team-oriented with a collaborative mindset
  • Reliable and punctual
  • Ability to remain calm under pressure

Benefits (optional to include):
  • Competitive pay
  • Opportunities for growth and advancement
  • Employee pet care discounts
  • Supportive, team-oriented workplace culture

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

What VCA Animal Hospitals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply