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Client Services Representative Jobs in Delaware (NOW HIRING)

VCA Animal Hospitals

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Provide clients with information regarding services, treatments, and general pet care * Handle ...

VCA Animal Hospital

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Provide clients with information regarding services, treatments, and general pet care * Handle ...

M&T Bank

Wealth Client Service Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Bachelor's degree and a minimum of 1 years' financial services client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a ...

defi AUTO LLC

Client Service Executive

Dover, DE · On-site

$82K - $117K/yr

Coordinate cross-functional teams to deliver and enhance client services * Drive continuous ... Serve as the primary liaison between clients and the organization, effectively representing the ...

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Client Services Representative information

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How much do client services representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client services representative in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Client Services Representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

How can I make 2000 a week working from home?

A Client Services Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing income may involve taking on additional clients, working overtime, or gaining specialized certifications to qualify for higher-paying roles or commissions.

What are some common challenges faced by Client Services Representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What do client service representatives do?

Client service representatives handle customer inquiries, provide information about products or services, and resolve issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and require good interpersonal and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Client Services Representative, and why are they important?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

Is CSR a good entry level position?

A Client Services Representative (CSR) is often considered a good entry-level position because it requires strong communication and customer service skills, which are valuable in many industries. It typically involves training on company products, CRM software, and problem-solving, making it accessible for those starting their careers. However, career growth depends on individual performance and opportunities within the organization.

What job makes $10,000 a month without a degree?

A Client Services Representative typically does not earn $10,000 a month without significant experience or advanced skills. High earnings in this role usually require strong communication, sales ability, and industry knowledge, but such income levels are uncommon without specialized training or a high-volume client base. Most roles with this income level are in sales, entrepreneurship, or specialized consulting that may not require a degree but do demand expertise and proven performance.
What are popular job titles related to Client Services Representative jobs in DE? For Client Services Representative jobs in DE, the most frequently searched job titles are:
Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 55% Full Time, 33% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.
Client Service Representative

Client Service Representative

VCA Animal Hospitals

Newark, DE • On-site

$15.75 - $21.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

VCA Animal Hospitals rating

6.0

Company rating: 6.0 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

26th of 48 rated veterinary

Job description

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to serve as the first point of contact for our clients and patients. This role is vital in creating a welcoming experience while ensuring efficient communication and smooth daily operations. The ideal candidate excels in customer service, multitasking, and maintaining a calm, professional demeanor in a fast-paced environment.
Key Responsibilities:
  • Greet clients and patients warmly, providing a positive and professional first impression
  • Answer incoming calls, schedule appointments, and address client inquiries
  • Manage appointment flow to support efficiency for the medical team
  • Accurately enter and update patient and client information in the computer system
  • Process payments, invoices, and financial transactions
  • Communicate clearly with veterinarians, technicians, and kennel staff to ensure continuity of care
  • Provide clients with information regarding services, treatments, and general pet care
  • Handle multiple tasks simultaneously while maintaining attention to detail
  • Assist with administrative duties such as filing, email communication, and record keeping
  • Maintain a clean, organized front desk and lobby area

Qualifications:
  • Previous customer service experience preferred; veterinary or medical office experience preferred
  • Strong computer skills and ability to learn practice management software
  • Excellent verbal and written communication skills
  • Ability to multitask and remain organized in a fast-paced environment
  • Comfortable handling sensitive or emotional situations with empathy and professionalism

Key Attributes:
  • Friendly, approachable, and compassionate
  • Strong attention to detail and organizational skills
  • Team-oriented with a collaborative mindset
  • Reliable and punctual
  • Ability to remain calm under pressure

Benefits (optional to include):
  • Competitive pay
  • Opportunities for growth and advancement
  • Employee pet care discounts
  • Supportive, team-oriented workplace culture

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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