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Client Services Professional Jobs in Florida (NOW HIRING)

1267 Professional Pkwy Gainesville, GA 30507, USA 1267 Professional Pkwy Gainesville, GA 30507, USA The Client Services Supervisor is responsible for assisting the Client Services Manager in managing ...

Client Services Manager

Sarasota, FL · On-site

$50K - $65K/yr

Client Services Manager Senior Helpers of Sarasota/Bradenton Senior Helpers is a national leader in ... Represent Senior Helpers at community events, professional networking groups, and industry ...

Build a client base by growing relationships with your network and providing guidance * Gain ... Services Professional? * The ability to present complicated concepts effectively and maintain ...

As a Financial Services Professional, you will: · Build a client base by growing relationships with your network and providing guidance · Gain expertise through sponsored coursework and proprietary ...

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As a Financial Services Professional, you will: · Build a client base by growing relationships with your network and providing guidance · Gain expertise through sponsored coursework and proprietary ...

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Client Services Professional information

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is client services a good career?

A career as a client services professional offers opportunities to develop communication, problem-solving, and interpersonal skills. It often involves working in customer-facing environments, with potential for advancement into management or specialized roles, and may require certifications or training in customer relationship management tools.

What are the most commonly searched types of Client Services jobs in Florida?

The most popular types of Client Services jobs in Florida are:

What cities in Florida are hiring for Client Services Professional jobs?

Cities in Florida with the most Client Services Professional job openings:

Infographic showing various Client Services Professional job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Client Relations Services Professional

ARC Group

Jacksonville, FL • On-site

Full-time

Re-posted yesterday


Job description

Client Relations Services Professional
Jacksonville, FL 32256 | On-Site
ARC Group is recruiting on behalf of our client, a fast-growing Tax Resolution company in Jacksonville, FL. We are seeking a Client Relations Services Professional to support the firm's legal and tax teams by managing client communication and ensuring timely collection of critical documentation.

Position Overview:
The ideal candidate will serve as a Customer Service Representative (CSR), responsible for proactively reaching out to clients via phone, text, and email to obtain documents requested by attorneys and tax preparers. This role requires persistence, professionalism, and excellent communication skills.

Key Responsibilities:

  • Contact clients via phone, text, and email to request required documents

  • Clearly communicate what documents are needed and why they are important

  • Maintain and update client records in the system (CRM)

  • Follow up consistently to ensure timely submission of paperwork

  • Collaborate with internal legal and tax teams to provide status updates

  • Deliver high-level customer service and ensure client satisfaction

  • Maintain confidentiality and professionalism at all times

Qualifications:

  • Previous experience in customer service, client relations, or administrative support (experience in legal, tax, or financial services preferred)

  • Strong communication and interpersonal skills

  • Highly organized and detail-oriented

  • Comfortable making outbound calls and following up persistently

  • Proficient in Microsoft Office Suite and CRM systems

  • Bilingual (Spanish/English) is a plus but not required


Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi by emailing directly at dlonghi@arcgonline.com or calling him directly at 904-289-8828. You can also apply online and view all our open positions at www.arcgonline.com .
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.