ZipRecruiter

Log In

1

Vp Client Services Jobs in Florida (NOW HIRING)

iQuor

Vice President - Client Services

Fort Lauderdale, FL · On-site

$132K - $169K/yr

More specifically the VP Client Services partners with their Operations peer to enhance the relationship with the Client(s), leads the communication with all iQor and Client stakeholders, and ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

BNY

Vice President, Client Operations

Lake Mary, FL · On-site

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

BNY

Vice President, Client Enablement

Lake Mary, FL

$121K - $155K/yr

We're seeking a future team member for the role of Vice President, Client Enablement to join our Wealth Services Platform team. This role is located in Lake Mary, FL . The Vice President, Client ...

BNY Mellon

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

We're seeking a future team member for the role of Vice President, Client Enablement to join our Wealth Services Platform team. This role is located in Lake Mary, FL . The Vice President, Client ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

BNY

Vice President, Client Service Management

Lake Mary, FL · On-site

$121K - $155K/yr

We're seeking a future team member for the role of Vice President, Client Service to join our ... Acquire deep knowledge of products and services across multiple lines of business and geographies.

BNY

Vice President, Client Operations

Lake Mary, FL

The Vice President, OPS Client Service plays a pivotal role in ensuring exceptional client service within the Client Operations & Reporting function. This role is instrumental in aligning with BNY ...

next page

Showing results 1-20

All JobsVp Client Services JobsVp Client Services Jobs in Florida

Vp Client Services information

See Florida salary details

$22K

$117.3K

$285.8K

How much do vp client services jobs pay per year?

As of Aug 26, 2026, the average yearly pay for vp client services in Florida is $117,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $146,100.00 per year, depending on experience, location, and employer.

What is a VP Client Services?

A VP of Client Services is a senior executive responsible for managing client relationships, ensuring customer satisfaction, and driving business growth through exceptional service. They lead account management teams, develop strategies to improve customer retention, and oversee service delivery. Their role involves collaborating with sales, marketing, and operations to align client needs with company offerings. Effective communication, leadership, and problem-solving skills are essential for success in this position.

What are the typical responsibilities and challenges for a VP Client Services on a day-to-day basis?

As a VP Client Services, your daily responsibilities often include overseeing client accounts, leading strategic planning meetings with clients, and collaborating closely with cross-functional teams such as sales, marketing, and operations. You’ll frequently address client inquiries, resolve escalated issues, and provide leadership to account managers or client service teams. One common challenge is balancing the delivery of customized solutions to clients while maintaining efficiency and profitability for the company. This role requires a proactive and client-focused mindset to ensure strong, lasting partnerships and the continued growth of your organization.

What are the key skills and qualifications needed to thrive in the VP Client Services position, and why are they important?

To thrive as a VP Client Services, you need extensive experience in client relationship management, strategic planning, and business development, usually supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically important for optimizing client strategies and tracking performance metrics. Exceptional leadership, strong communication, and problem-solving abilities set outstanding professionals apart in this role. These skills and qualifications are essential to drive client satisfaction, foster long-term partnerships, and achieve business objectives.

What are the most commonly searched types of Client Services jobs in Florida?

The most popular types of Client Services jobs in Florida are:

What are popular job titles related to Vp Client Services jobs in Florida?

For Vp Client Services jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Vp Client Services jobs in Florida look for?

The top searched job categories for Vp Client Services jobs in Florida are:

What cities in Florida are hiring for Vp Client Services jobs?

Cities in Florida with the most Vp Client Services job openings:

Vp Client Services jobs near you
Infographic showing various Vp Client Services job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,302 per year, or $56.4 per hour.

Vice President - Client Services

Fort Lauderdale, FL • On-site

iQuor
See more jobs at iQuorexternal

$132K - $169K/yr

Full-time

Re-posted 11 days ago

Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
Responsible for the iQor Customer Experience and overall relationship for assigned Strategic and Key account(s). This includes ensuring these Client(s) are ecstatic with the services and results provided to them by iQor, would highly recommend iQor to others, and is willing to do more business with iQor. More specifically the VP Client Services partners with their Operations peer to enhance the relationship with the Client(s), leads the communication with all iQor and Client stakeholders, and acquires new business opportunities with the existing Client(s) by understanding Client goals and potential problem statements within their current business. The VP of Client Services will participate in contract reviews and provide input, facilitate and attend Operational business reviews, and understand the Client-owned strategic objectives and how iQor contributes to success in those areas. This individual must be able to successfully lead and influence in a rapidly changing, complex business environment with a significant multi-national employee population.
Key Responsibilities:
Client Relationship Management:
  • Act as the primary point of contact for high-value Client(s) and resolve complex issues or escalations
  • Build and maintain strong relationships with Client(s), ensuring their needs are met and exceeded
  • Conduct regular Client touch bases and reviews, and monitor action plans to address any concerns or opportunities
  • Owns the creation, review and approval of all contract documents governing business between iQor and their Client(s)
  • Responsible for negotiating contracts and ongoing cost adjustments

Business Retention
  • Working with business stakeholders, complete risk assessments on the existing operations and drive mitigation plans to decrease business attrition and create a stable base to grow new business from

Business Development:
  • Identify opportunities for account growth to drive new business within the existing Client relationship
  • Develop proposals and presentations for potential clients or existing Client(s) expansions
  • Participate in strategic planning and contribute to the overall growth strategy of the company
  • Responsible for meeting the financial/pricing objectives set by the company and achieving the financials approved that support the contracted price model

Strategic Leadership:
  • Develop and implement Client growth strategies to achieve company goals and enhance client satisfaction.
  • Set objectives and key performance indicators (KPIs) for the continued satisfaction and growth expectations of the Client(s)
  • Collaborate with Senior Executives to align Client Services strategies with broader business objectives.

Team Collaboration:
  • Partner with the Operations team to fully understand the Client(s) product, systems, and various programs worked for the Client(s)
  • Attend regular performance reviews and provide constructive feedback to Operations team members

Partner with internal groups, such as:
  • Operations to make data-driven decisions to improve outcomes
  • Technology to provide CX and DX solutions toward Client challenges
  • Sales and Marketing to assist with RFP responses, enhance service offerings, and drive additional revenues for the Company
  • Legal to assist with contract maintenance, verbiage, and negotiations
  • Escalate concerns and/or potential issue that may jeopardize Client satisfaction or may discourage growth with the Client

Reporting and Analysis:
  • Prepare and present regular reports on Client Services performance, client satisfaction, and other key metrics to Senior Leadership.
  • Analyze data to identify trends, challenges, and opportunities for improvement
  • Owns monthly review of actual financial reports including a detailed variance analysis where there is a difference to a locked forecast or a recent weekly indicator. This includes the review and analysis of the Profit and Loss statement and the Balance Sheet.

Qualifications:
  • Bachelor's degree in business administration or advanced degree preferred
  • 10+ years of experience in Client Services or Account Management in Retail, with at least 5 years in a Senior Leadership role
  • Focused primarily in Retail
  • Applicable previous experience in a large BPO organization
  • Proven track record of successfully managing and growing Client relationships
  • Strong strategic thinking and problem-solving skills
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work collaboratively with cross-functional teams and Senior Executives
  • Experience with CRM systems such as Salesforce and other relevant software tools

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

Apply