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Client Services Manager Jobs in Rochester, MN (NOW HIRING)

CannonDesign

Project Manager III

Rochester, MN · On-site

$70K - $87K/yr

... and required services. Work proactively with the client to identify and obtain approvals for ... Manage design and documentation process and implementation of the design during the construction ...

CannonDesign

Project Manager III

Rochester, MN

$70K - $87K/yr

... and required services. Work proactively with the client to identify and obtain approvals for ... Manage design and documentation process and implementation of the design during the construction ...

TERRACON

Project Manager

Rochester, MN · On-site

$77K - $119K/yr

Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project ... Terracon's growth is due to our talented employee-owners exceeding expectations in client service ...

TERRACON

Project Manager

Rochester, MN

Terracon's growth is due to our talented employee-owners exceeding expectations in client service ... Manage all aspects of a small to medium sized project. * Works with client or NAM to define project ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Rochester, MN

Client Services Manager information

See Rochester, MN salary details

$35.6K

$71.5K

$129.6K

How much do client services manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for client services manager in Rochester, MN is $71,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $84,400.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Rochester, MN? The most popular types of Client Services jobs in Rochester, MN are:
What job categories do people searching Client Services Manager jobs in Rochester, MN look for? The top searched job categories for Client Services Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Client Services Manager jobs? Cities near Rochester, MN with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Rochester, MN as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $71,489 per year, or $34.4 per hour.
Receptionist

Receptionist

Breakthrough Therapy Center LLC

Rochester, MN • On-site

$18.50 - $20/hr

Full-time

Medical, PTO

Re-posted 27 days ago

Job description

Description:

Job Overview


We are seeking a dedicated, organized, and personable Receptionist/Administrative Assistant to join our team. This role is vital to creating a welcoming environment for our clients and visitors and to providing exceptional administrative support that ensures smooth daily operations.

The ideal candidate will have excellent communication skills, proficiency in office software (especially Google Workspace), and the ability to multitask effectively in a fast-paced environment.


Key Responsibilities

Front Desk & Client Services

  • Greet and assist visitors in a warm, professional manner.
  • Answer and route phone calls, emails, and messages promptly.
  • Oversee and coordinate client transportation.
  • Support with managing visitor, staff, and client flow at the front entrance.

Administrative & Scheduling

  • Perform clerical duties, including data entry, filing, and proofreading documents/therapy notes.
  • Maintain organized records and assist with managing calendars for appointments and meetings.
  • Prepare and distribute the weekly staff schedule.
  • Manage daily operational reports and logs.

Staff & Office Support

  • Assist with onboarding new staff members and maintaining personnel files.
  • Oversee and track office supplies, budgets, and inventory.
  • Support general office management tasks to ensure efficient operations.
  • Assist with typing reports, managing emails, and using Google Workspace tools for documents and spreadsheets.

Collaboration & Process Improvement

  • Work closely with team members to improve office processes and workflows.
  • Provide customer service support by addressing inquiries and resolving issues promptly.


Requirements:

Qualifications

  • Preferred: Previous reception or administrative experience.
  • Required: Proficiency in Google Workspace (Docs, Sheets, Calendar, Drive, etc.).
  • Familiarity with ABA therapy or working in a healthcare/therapy setting is a plus.
  • Strong organizational skills with the ability to manage time effectively and prioritize tasks.
  • Excellent communication and interpersonal skills.
  • Bilingual candidates are strongly encouraged to apply to better serve our diverse clientele.
  • Experience in customer service or client support roles is highly valued.

Why Join Us? As the first point of contact for our center, you will play a vital role in shaping the client and visitor experience while ensuring our operations run smoothly. If you are a people-oriented multitasker who thrives in an organized and collaborative environment, we’d love to hear from you.


Job Type: Full-timeBenefits:

  • Flexible schedule
  • Health insurance
  • Paid time off

Work Location: In person