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Client Services Manager Jobs in Rochester, MN (NOW HIRING)

Financial services

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Customer Service/ Administrative Assistant

Rochester, MN · On-site

$45K/yr

The role will involve overseeing client services, managing administrative tasks, and interacting with clients to ensure their needs are met. The ideal candidate will be a skilled communicator who can ...

Gallagher

Personal Lines Client Service Manager

Rochester, MN · Hybrid

$35.80K - $48.10K/yr

We're looking for a Personal Lines Client Service Manager to join our team and help us deliver ... Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and ...

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Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$113.20K - $113.70K/yr

The Technical Success Manager also works to provide feedback on MCP products and services, especially translating client feedback into recommendations for tangible product improvements. The position ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$117.90K - $118.40K/yr

The Technical Success Manager also works to provide feedback on MCP products and services, especially translating client feedback into recommendations for tangible product improvements. The position ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$113.20K - $113.70K/yr

The Technical Success Manager also works to provide feedback on MCP products and services, especially translating client feedback into recommendations for tangible product improvements. The position ...

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Client Services Manager information

See Rochester, MN salary details

$35.6K

$71.5K

$129.6K

How much do client services manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client services manager in Rochester, MN is $71,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $84,400.00 per year, depending on experience, location, and employer.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Rochester, MN? The most popular types of Client Services jobs in Rochester, MN are:
What job categories do people searching Client Services Manager jobs in Rochester, MN look for? The top searched job categories for Client Services Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Client Services Manager jobs? Cities near Rochester, MN with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Rochester, MN as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 72% In-person, and 28% Remote job distribution, with an average salary of $71,489 per year, or $34.4 per hour.

Customer Service/ Administrative Assistant

Financial services

Rochester, MN • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

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Job description

Our firm is growing, and we are looking for an administrative professional to help us in our journey. This is a full-time role located in Rochester, Minnesota for a Client Services Manager/ Administrative Professional. The role will involve overseeing client services, managing administrative tasks, and interacting with clients to ensure their needs are met. The ideal candidate will be a skilled communicator who can excel both in team and individual settings. You will be the first point of contact for our clients and customers, we like to call the position "The Director of First Impressions". This position offers 401k match, Health insurance, Dental insurance, Vision insurance, Paid time off, as well as bonuses for performance.
Qualifications:

  • Bachelor's degree or relevant equivalent experience preferred
  • 2+ years of experience in a client services or administrative role
  • Strong communication and interpersonal skills
  • Experience with both PC and MAC a plus
  • Flexibility and adaptability in a fast paced environment
  • Proficient in Microsoft Office and CRM software
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

This company is a local part of a large multinational financial services firm. While I will be hiring you directly, you will be part of a large organization with lots of help and support.