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Client Services Manager Jobs in Mount Prospect, IL

Roku

Manager, Client Services

Chicago, IL · On-site

$144K - $165K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

Roku, Inc.

Manager, Client Services

Chicago, IL · On-site

$150 - $200/hr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

Kantar Group

Manager, Client Service

Chicago, IL · On-site

Manager, Client Service Job Location: Hybrid- , Chicago, New York City, Norwalk About the team: Our ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

Kantar

Manager, Client Service

Chicago, IL · Hybrid

Manager, Client Service Job Location: Hybrid- , Chicago, New York City, Norwalk About the team: Our ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

William Blair

Client Services Associate

Chicago, IL · On-site

You will serve as a trusted point of contact, delivering exceptional client service while helping to coordinate relationship management activities, resolve moderately complex inquiries, and support ...

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Showing results 21-40

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Mount Prospect, IL

Client Services Manager information

See Mount Prospect, IL salary details

$34.8K

$69.9K

$126.7K

How much do client services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client services manager in Mount Prospect, IL is $69,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $82,500.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Mount Prospect, IL?

The most popular types of Client Services jobs in Mount Prospect, IL are:

What job categories do people searching Client Services Manager jobs in Mount Prospect, IL look for?

The top searched job categories for Client Services Manager jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Client Services Manager jobs?

Cities near Mount Prospect, IL with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $69,871 per year, or $33.6 per hour.

Manager, Client Services

Valley National Bancorp

Chicago, IL

Full-time

Posted 8 days ago

Job description

Responsibilities include but are not limited to:

  • Manage efforts for the Corporate and Middle Market Commercial Servicing team to provide elite service.
  • Partner and collaborate with the leaders within the assigned market vertical (Commercial Real Estate, Corporate -Industries, Healthcare, International - Tech, etc.) to ensure consistent communication and elite service is being maintained.
  • Train and manage a team of qualified specialists and team leaders to support the assigned market vertical. Conduct hiring, coaching, development and performance evaluations for staff.
  • Establish and maintain working relationships with key business partners in deposit operations, customer care, treasury solutions, product team, and other commercial departments.
  • Review tasks and implement process improvements and efficiencies. Ensure the team is kept informed of all updated processes and procedures.

Other Responsibilities:

  • Complies with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. For supervisory positions, ensure BSA training requirements are completed by staff.
  • Performs other duties as deemed necessary by management.

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