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Client Services Manager Jobs in Decatur, GA (NOW HIRING)

ResPro Health

Client Growth Manager

Atlanta, GA · On-site +1

$75K - $85K/yr

Key Responsibilities 1. Client Growth & Account Management * Serve as the primary point of contact ... Identify and execute opportunities to expand service offerings (RPM, CCM, PCM, RTM, etc.) within ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to ... Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ...

ResPro Health

Client Growth Manager

Atlanta, GA · Remote

$75K - $85K/yr

Key Responsibilities 1. Client Growth & Account Management * Serve as the primary point of contact ... Identify and execute opportunities to expand service offerings (RPM, CCM, PCM, RTM, etc.) within ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to ... Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ...

Virtual Task Buddie

Client Growth Manager

Atlanta, GA · Remote

$65K - $75K/yr

Client Growth Manager About the Role Task Buddie is seeking Client Growth Managers to join our ... In this role, you'll focus on connecting with potential clients, presenting Task Buddie's services ...

ResPro Health

Client Growth Manager

Atlanta, GA · Remote

$75K - $85K/yr

Key Responsibilities 1. Client Growth & Account Management * Serve as the primary point of contact ... Identify and execute opportunities to expand service offerings (RPM, CCM, PCM, RTM, etc.) within ...

Task Buddie

Client Growth Manager

Atlanta, GA · On-site +1

$65K - $75K/yr

Client Growth Manager About the Role Task Buddie is seeking Client Growth Managers to join our ... In this role, you'll focus on connecting with potential clients, presenting Task Buddie's services ...

Freese and Nichols

Client Service Leader

Atlanta, GA · On-site

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Previous experience with Client Relationship Management systems * Active involvement in related ...

Freese Nichols

Client Service Leader

Atlanta, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Previous experience with Client Relationship Management systems * Active involvement in related ...

Rsli

Middle Market Client Manager

Atlanta, GA · Hybrid

$63.54K - $79.44K/yr

Educate clients on company processes, policies, procedures, and web services; keep clients and ... Minimum 2 years of group insurance client management experience. * State insurance license required.

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Client Services Manager information

See Decatur, GA salary details

$34.2K

$68.7K

$124.5K

How much do client services manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client services manager in Decatur, GA is $68,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $81,000.00 per year, depending on experience, location, and employer.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Decatur, GA? The most popular types of Client Services jobs in Decatur, GA are:
What job categories do people searching Client Services Manager jobs in Decatur, GA look for? The top searched job categories for Client Services Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Client Services Manager jobs? Cities near Decatur, GA with the most Client Services Manager job openings:
Client Services Manager jobs near you

Client Growth Manager

ResPro Health

Atlanta, GA • On-site, Remote

$75K - $85K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

The Clinical Growth Lead is a strategic, client-facing role responsible for driving growth across existing accounts while supporting new client onboarding and expansion within the current territory. This individual bridges clinical expertise with business development, ensuring partner practices maximize the value of care management programs such as Chronic Care Management (CCM), Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM) and related services.
This role plays a critical part in strengthening client relationships, increasing patient enrollment, optimizing program performance, and identifying opportunities for service expansion and new client acquisition.
Key Responsibilities
1. Client Growth & Account Management
  • Serve as the primary point of contact for assigned partner practices
  • Build strong, trusted relationships with providers, administrators, and clinical staff
  • Identify and execute opportunities to expand service offerings (RPM, CCM, PCM, RTM, etc.) within existing accounts
  • Conduct regular performance reviews, presenting data on enrollment, clinical outcomes, and program impact
  • Ensure client satisfaction, retention, and long-term partnership growth
  • Schedule and conduct onsite meetings with the assigned partner practices

2. Enrollment Strategy & Management
  • Partner with Enrollment Team Lead to drive patient enrollment growth and engagement
  • Monitor key enrollment metrics and proactively address gaps or performance issues
  • Train and guide practice staff on best practices for patient identification and enrollment workflows
  • Continuously optimize processes to improve efficiency, compliance, and patient outcomes

3. New Client Onboarding
  • Lead onboarding for new partner practices, ensuring a smooth and efficient implementation process
  • Coordinate cross-functionally with clinical, operations, and billing teams
  • Provide training and education on program structure, workflows, and expectations
  • Establish clear success metrics and timelines for program launch and growth
  • Ensure early adoption and momentum within the first 90 days

4. Territory Growth & Business Development
  • Identify and pursue opportunities to bring in new clients within the current territory
  • Leverage existing relationships, referrals, and market knowledge to generate leads
  • Support sales conversations with clinical expertise and program knowledge
  • Collaborate with leadership on territory growth strategy and targeting
  • Travel will be required for this role with quarterly visits to each client plus onsite support during implementations

Qualifications & Expertise
  • Clinical Background Required (RN, RT, or similar), with experience in pulmonary, sleep medicine, or chronic disease management preferred
  • Strong knowledge of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and/or Principal Care Management (PCM) programs
  • Demonstrated experience in account management or client-facing roles
  • Working knowledge of medical billing, reimbursement models, and care management program economics
  • Proven ability to contribute to or support sales and business development efforts
  • Strong analytical mindset with ability to interpret data and translate into actionable strategies
  • Excellent communication and relationship-building skills
  • Highly organized with the ability to manage multiple accounts and priorities

Benefits
  • Comprehensive Health Care Plan (Medical, Dental, Vision)
  • Flexible Paid Time Off
  • Training and Development opportunities
  • Compensation: $75,000-$85,000 per year (Full-Time, Non-Exempt)
  • Annual Incentive Goal: 20% of Base Salary

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