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Client Services Associate Jobs in Decatur, GA (NOW HIRING)

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt Compensation: Starting at $20/hour (Actual ...

Rubicon Global

Client Services Associate

Atlanta, GA · On-site

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt Compensation: Starting at $20/hour (Actual ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt Compensation: Starting at $20/hour (Actual ...

TransPerfect

Client Services Associate

Atlanta, GA

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects ...

Semantix

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects ...

UBS

Registered Client Service Associate

Alpharetta, GA · On-site

Relationship Management • Educate clients on account services and capabilities (e.g., how to read ... As a Registered Client Associate, you'll play an important role in the success of the team. Your ...

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How much do client services associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for client services associate in Decatur, GA is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.42 per hour, depending on experience, location, and employer.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Decatur, GA? The most popular types of Client Services jobs in Decatur, GA are:
What job categories do people searching Client Services Associate jobs in Decatur, GA look for? The top searched job categories for Client Services Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Client Services Associate jobs? Cities near Decatur, GA with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Decatur, GA as of May 2026, with employment types broken down into 3% As Needed, 55% Full Time, 31% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $45,495 per year, or $21.9 per hour.
Client Services Associate

Client Services Associate

Rubicon

Atlanta, GA • Remote

$20/hr

Other

Posted 4 days ago

Job description

Job Title: Client Services Associate
Location: Remote/Hybrid - USA
Reports to: Key Account Manager
Department Name: Account Management
Job Type: Full Time, Non-Exempt
Compensation: Starting at $20/hour (Actual compensation is commensurate with job related knowledge, skills, experience, etc.)
Position Summary
We are seeking a dedicated and personable Customer Service Associate to join our team. The Client Services Associate (CSA) processes inbound customer service requests and inquiries via phone, e-mail, and Internet portals. The CSA is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company provided services as well as communicating effectively with team members within the customer operational department.
Essential Duties & Key Responsibilities
  • Provide timely and accurate information to inbound customer service requests.
  • Respond promptly and professionally to incoming phone calls, E-mails, and other web-based systems.
  • Process customer service requests according to established department policies and procedures.
  • Provide timely feedback to the company regarding service failures or customer concerns.
  • Schedule services with service partners; Enter and update service requests and orders into designated internal work order system and/or portals.
  • Follow up throughout the life of existing tickets and keep the customers informed about ticket status.
  • Determine problems that demand immediate promotion to direct supervisor.
  • Support strategic ongoing initiatives communicated by the direct supervisor.
  • Respond proactively to customer inquiries and concerns.
  • Resolve invoice questions and investigate payment issues with vendors; assist manager with preparing the customer bills each month.
  • Verify data points and update the system as needed.
  • Project management as needed, including sustainability reporting, optimizing services, finding cost savings, weekly status updates, communicating policy updates that are relevant to customers, etc.
  • Performs other duties as assigned or apparent.
Supervisory Responsibilities:
  • This job has no supervisory responsibilities
Experience & Qualifications:
  • High school diploma required.
  • Bachelor’s degree preferred.
  • Two (2)+ years of experience in customer service roles.
  • Experience in entering a high volume of transactions quickly and accurately with great attention to detail.
  • Proficiency with Microsoft Office and Excel.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Exceptional interpersonal skills, with the ability to interface effectively with stakeholders at all levels of the organization.
  • Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.
  • A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
  • Strong problem solving and critical thinking skills.
  • Ability to work effectively and independently with minimal supervision, while also being a team player who thrives in a collaborative environment.
  • Discretion and trustworthiness in handling sensitive information and supporting high-level strategic initiatives.
  • Ability to work evenings, weekends and holidays as required.
  • Travel and/or onsite work will be on an as needed basis.
Physical Demands and Working Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
  • While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
  • Frequent use of a computer requires fine motor skills and hand-eye coordination.
  • Ability to sit for extended periods while working from home or a designated workspace.
  • Ability to perform tasks that require sustained attention and focus.
  • Occasional lifting of materials up to 25 pounds.
  • Travel to attend team meetings may be required.
  • To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work. The company laptop will be provided.
  • A quiet, distraction-free workspace is required for maintaining productivity.
  • Collaboration with team members may occur through virtual meetings and communication platforms.
About Rubicon
Rubicon is a digital marketplace for waste and recycling, and provider of innovative software-based solutions to businesses and governments. Rubicon has created a new industry standard by using technology to drive environmental innovation. The company helps turn businesses into more sustainable enterprises, and neighborhoods into greener and smarter places to live and work. Rubicon helps its partners find economic value in their waste streams and confidently execute on their sustainability goals.
Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.
Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for Environmental Social and Governance (ESG) both internally and externally to help grow the Company’s ESG objectives.
  • Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts
  • Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
  • Governance: Advance Rubicon’s commitment to best-in-class governance practices

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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