ZipRecruiter

Log In

1

Client Services Manager Jobs in Canton, GA (NOW HIRING)

Cna

Sr Client Services Manager

Atlanta, GA · On-site

Develops innovative new products and services based on client input and profitability goals. Negotiates, communicates and monitors special claim handling instructions for risk management accounts and ...

Epiq

eDiscovery Client Services Manager

Atlanta, GA · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Client Services Associate TransPerfect is more than just a job... Our greatest asset is our people ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

Medium

Director, Client Services

Atlanta, GA · On-site

$110 - $140/hr

Client Relationship Management * Build and maintain senior‑level client relationships, acting as ... Identify opportunities for organic growth across services, technology, and analytics. * Co‑create ...

Kobie Marketing

Director, Client Services

Atlanta, GA · On-site

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Client Relationship Management * Build and maintain senior-level client relationships, acting as a ...

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

Semantix

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... You'll help coordinate new projects, manage preflight tasks, enter key details into internal ...

Rubicon

Client Services Associate

Atlanta, GA · On-site

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to ... Key Account Manager Department Name: Account Management Job Type: Full Time, Non-Exempt ...

Freese and Nichols

Client Service Leader

Atlanta, GA · On-site

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Previous experience with Client Relationship Management systems * Active involvement in related ...

Freese Nichols

Client Service Leader

Atlanta, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Previous experience with Client Relationship Management systems * Active involvement in related ...

WTW inc.

Client Manager - Select Segment

Atlanta, GA · On-site

These can include day to day service activities such as client inquiries and requests, endorsement processing and other client deliverables, as necessary. The Client Manager role also has ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Canton, GA

Client Services Manager information

See Canton, GA salary details

$33.3K

$66.9K

$121.2K

How much do client services manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client services manager in Canton, GA is $66,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Canton, GA?

The most popular types of Client Services jobs in Canton, GA are:

What job categories do people searching Client Services Manager jobs in Canton, GA look for?

The top searched job categories for Client Services Manager jobs in Canton, GA are:

What cities near Canton, GA are hiring for Client Services Manager jobs?

Cities near Canton, GA with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Canton, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,865 per year, or $32.1 per hour.

Sr Client Services Manager

Cna

Atlanta, GA • On-site

Full-time

Re-posted 23 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.


CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.


Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients.
Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals.
Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals.
Leads development, delivery and evaluation of client service goals.
Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues.
Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary.
Develops innovative new products and services based on client input and profitability goals.
Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients.
Accountable for the defined transition plans, special services and meetings for new accounts.
Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process.

Reporting Relationship
Typically Director or above

Skills, Knowledge and Abilities
1. Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements.
2. Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications.
3. Strong problem-solving skills and ability to organize and prioritize multiple tasks.
4. Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts.
5. Strong written and verbal communications skills.
6. Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment.
7. Strong collaborative and influence skills.
8. Self directed to produce quality work products.
9. Knowledge of Microsoft Office Suite and other business-related software and programming.


Education and Experience
1. Bachelor's degree or equivalent work experience.

2. Typically a minimum of five to eight years experience in claims or third party administration or insurance operations.

3. Claim management experience preferred.

4. Applicable certifications preferred such as CPCU, ARM, AIC, etc.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

Apply