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Client Services Manager Jobs in Dallas, TX (NOW HIRING)

Koddi

Client Services Manager

Fort Worth, TX · On-site

As a Client Services Manager, you will manage the day-to-day execution, performance, and client relationship for a large travel brand while continuing to develop enterprise-level strategic and ...

Koddi

Client Services Manager

Fort Worth, TX · On-site

As a Client Services Manager, you will manage the day-to-day execution, performance, and client relationship for a large travel brand while continuing to develop enterprise-level strategic and ...

SPS North America

Client Services Manager

Westlake, TX · On-site

The Client Service Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management ...

SPS North America

Client Services Manager

Westlake, TX · On-site

Client Service Manager Reports To: The Client Service Manager will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. Job Overview: The Client Service ...

O'Neil Digital Solutions

Manager, Client Services

Plano, TX · On-site

$90K - $100K/yr

Client Services Manager Plano, TX (Hybrid - 4 Days Onsite Weekly) Full-Time Salary: $90,000 - $100,000 + 15% Bonus Opportunity About O'Neil Digital Solutions Founded in 1973, O'Neil Digital Solutions ...

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Client Services Manager information

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$34.6K

$69.6K

$126.2K

How much do client services manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client services manager in Dallas, TX is $69,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $82,100.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Dallas, TX?

The most popular types of Client Services jobs in Dallas, TX are:

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For Client Services Manager jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Client Services Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Client Services Manager jobs?

Cities near Dallas, TX with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $69,601 per year, or $33.5 per hour.

Client Services Manager

Loss Prevention Services

Plano, TX • On-site

$70 - $90/hr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Client Services Manager

Our company is looking for a Client Services Manager. This person will be responsible for ensuring a positive and seamless experience for our clients throughout their interactions with the company. They will work closely with various departments to improve client satisfaction and drive engagement. This position is open to hybrid and/or remote work environments (Hybrid preferred), and is based out of Plano, TX.

Job Type: Full Time Hybrid or Remote

Duties and Responsibilities
  • Develops and implements strategies to enhance the overall client experience.
  • Acts as the primary point of contact for clients, addressing their inquiries and concerns promptly.
  • Analyzes client feedback and data to identify trends and areas for improvement.
  • Collaborates with cross-functional teams to create and refine client touchpoints.
  • Creates and delivers training for staff on best practices for client interaction.
  • Monitors and reports on client satisfaction metrics to guide strategic decisions.
  • Monitors trends in client metrics and strategizes on how best to utilize this information with the individual clients to ensure maximization of business flow.
  • Manages client onboarding processes to ensure a smooth transition.
  • Facilitates regular client check-ins and feedback sessions.
  • Stays updated on industry trends to proactively address client needs.
  • Regular travel required.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in client management or customer service roles.
  • Experience in the financial services industry preferred with an emphasis on working with Banks, Credit Unions and Lenders.
  • Strong analytical skills and experience with customer feedback tools.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Proficiency in Power BI software and MS Office Suite.
  • Strong problem‑solving skills and a proactive approach.
Benefits
  • Medical, Dental and Vision Insurance
  • Paid Time Off
  • Paid Holidays

Open to hybrid at our facility in Plano TX, or fully remote with the ability to travel to Plano, TX as needed. Must be able to do overnight travel to client sites as required.

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