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Client Services Manager Jobs in Wisconsin (NOW HIRING)

PharMerica

ACCOUNT MANAGER, CLIENT SERVICES

Milwaukee, WI · On-site

$79K - $83K/yr

The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy ...

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Client Services Manager information

See Wisconsin salary details

$35.3K

$71K

$128.7K

How much do client services manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client services manager in Wisconsin is $70,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $83,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Wisconsin? The most popular types of Client Services jobs in Wisconsin are:
What are popular job titles related to Client Services Manager jobs in Wisconsin? For Client Services Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Wisconsin look for? The top searched job categories for Client Services Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Client Services Manager jobs? Cities in Wisconsin with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,987 per year, or $34.1 per hour.

Client Services Coordinator

Sippel Law, LLC

Waterford, WI

$50K/yr

Full-time

Posted 27 days ago

Job description

Are you the kind of person who thrives on making order out of chaos, loves connecting with people, and gets a genuine kick out of ensuring every detail is just right? Do you dream of a role where your organizational superpowers directly contribute to families securing their legacy, rather than just pushing paper?


As our new Client Services Coordinator, you will be the welcoming voice and the organizational backbone for clients, ensuring their journey with Sippel Law is seamless, supportive, and perfectly executed. You'll step into a vital role, backfilling a team member who has been promoted, and become an indispensable part of the client experience, directly supporting our marketing efforts and the entire client lifecycle.

Compensation:

$40,000 - $50,000 yearly


Responsibilities:
  • Client Welcome & First Impressions: You'll be the first point of contact for new inquiries, gracefully guiding potential clients through initial conversations and scheduling their crucial planning sessions.
  • Operational Flow & Precision: You will manage the meticulous details of client engagements, from reviewing outgoing mail to ensuring all documents are accurately scanned and calendared.
  • Client Communication Hub: You'll ensure every client interaction, whether by phone or message, is handled promptly and professionally, fostering trust and clarity.
  • Meeting Preparation & Execution: You will prepare for client signing meetings, ensuring all necessary documents are ready and post-meeting scanning is completed with zero errors.
  • Marketing Support Integration: You will assist our marketing director by ensuring timely and effective follow-up with attendees from our educational events, turning interest into action.
  • System Integrity & Accuracy: You'll maintain the integrity of the client management systems, ensuring all information is current and accessible for the team.

Qualifications:

Who This Is For

  • The Detail Dynamo: You naturally spot inconsistencies and take pride in ensuring everything is perfectly organized, from a client file to a complex calendar.
  • The Empathetic Communicator: You genuinely enjoy talking to people, can explain processes clearly, and have a natural warmth that puts others at ease, even during sensitive conversations.
  • The Proactive Problem-Solver: You don't wait to be told what to do; you anticipate needs, identify potential issues, and take initiative to resolve them before they become problems.
  • The Systems Thinker: You appreciate clear processes and are eager to learn and master our existing systems, always looking for ways to contribute to efficiency.
  • The Team Player with a Client Heart: You understand that our success is built on exceptional client service and are excited to be a crucial link in the clients' journey.


Who This Is NOT For

  • The Clock-Watcher: If you're looking for a role where you just punch in and out without investing your energy, this isn't it. We need someone who is engaged and committed.
  • The "That's Not My Job" Person: We're a collaborative team, and while you'll have clear responsibilities, a willingness to pitch in where needed is essential.
  • The Disorganized Dreamer: If you struggle with managing multiple tasks, meeting deadlines, or maintaining meticulous records, this role will be a source of constant frustration for you (and us!).

About Company

Sippel Law, LLC isn't your average law firm. We operate on the cutting edge of proactive estate planning, providing comprehensive life and legacy planning for clients. We're a seven-figure firm with a robust team, dedicated to empowering families and business owners to protect what matters most. We believe in building lasting relationships, not just drafting documents, and our team is the heart of that mission.